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January 2024 by Jacqueline Cornelius
The 2 associates were very friendly and helpful.
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January 2024 by Kimberly Jacques
They are always so helpful
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August 2023 by Magali Bravo
Jordan, the girl with black hair and earrings on her face, has a very bad attitude. If you don't want to recommend that she look for another job, I asked Melisa for help at that moment and she helped me quickly because she noticed the bad attitude of her colleague.
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August 2023 by Doris Blossom
Very good experience
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February 2023 by Ruth Bray
I just spent 60 dollars I the store but if I want a sack for my purchases I needed to pay 15 cents. What the heck. I'll make the trip to Cosmo Prof from now on.
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September 2022 by Sandi Scott
Very good customer service. Great experience.
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June 2022 by Shannon Heard
Not fully stocked, and not 1 of the 2 Sales Associates asked me if I needed help, while they stood at the register chatting with one another for 10-15 minutes.
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October 2021 by Tyler Butera
I had a poor experience here the other day. I purchased a set of clippers for $136 to cut my hair to prepare for a special occasion two days later. Upon opening the box, the charger was missing a metal prong, so I was not able to plug them in or use them. I drove back to Sally's within a handful of hours and they refused to exchange the clippers and wouldn't even exchange the charger. They pointed to my receipt where it says all sales final. $136 and I can't even cut my hair. These people are just robots who showed up to collect their check. The customer doesn't matter to any of them. The store's policies about selling defective and damaged devices to customers oddly seem to matter though. Now two days later I'm stuck trying to get the manufacturer to send me a charger so I can finally use my over priced paperweight I got from Sally's. My wife shops at this store all the time. I told her never again. I will gladly pay more to buy products elsewhere if that's what it takes. Awful, awful way to treat customers.
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July 2021 by Mark Witbeck
This place is busy but not super busy and yet the staff was willing to take the time to answer my questions and help me with some product knowledge. It was not like they ignored me or the other people, she was helpful to everyone in the store. They have many different products in the store. They have a large selection of hair coloring products as well. If you are looking for some hair products try them out, you may be surprised.
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April 2021 by Haleigh Matuzak
Not sure if the staff is over worked or what but almost all the employees who work here seem very inconvenienced with anyone being there. They are rude and seemed annoyed every time I have been there. And usually gossiping.
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March 2021 by Abby Dart
I love that the girls greet you as soon as you walk in the door. They're very helpful and give amazing suggestions for what I'm looking for. I wish I knew her name but I went in to return a straightener that didn't work for me because it pulled my hair and she recommended another brand, helped me stay within my budget and used my reward points toward the purchase! Thank you so much!! Oh the new straightener works perfectly!! I absolutely love it!
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January 2020 by Arielle Williamson
I have been going to Sally's since I was 14 years old and I went to this location. Sophia helped me with every question I needed. She was very sweet, kind and very professional! I would definitely come back to this location just for the customer service she provided.
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December 2019 by Mary Davis
I'm a former Sally beauty store manager from the San Francisco Bay area. I now shop Maricopa Sally beauty. The Maricopa store is always pristine, well organized, and staffed with helpful, knowledgeable employees. I was particularly impressed today by both Sophia and Marissa, who helped me with my purchases. I would have been happy indeed to have called them members of my staff when I worked for Sally beauty several years ago in San Francisco.
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December 2019 by Michael Kennedy
Good food slow service.
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November 2019 by Bruce Henthorn
Had the hair color my daughter wanted