-
January 2024 by Lisabeth Groener
Maggie loves going here. They are exceptional ? They treated my 17 year old cat exceptionally well also.
-
December 2023 by Debbie Henry
We are very happy with Lizzy at exceptional pets she does a really nice job grooming our Bichon.
-
December 2023 by Lady Teneesha
My 2 Lovely Aluskies were groomed here for the 1st time and they did an amazing job at cleaning and trimming them exactly as I requested leaving my Aluskies spring fresh for hours after they were groomed. My family and I couldn’t stop showering them with extra hugs of affection! The only sad thing was that one of my Aluskies got shampoo in their eyes, which was very frightening because he could barely see, his eyes were very irritated, sensitive to light, and he was compelled to attempt to relieve the irritation by rubbing his eye with his paws. The team alerted me immediately upon my arrival and confirmed that they washed his eyes with an eye cleaning solution and that he should be fine after 24hrs and if not, I could bring him back to see the Vet for further analysis and treatment. I also purchased some eye cleaning solution as recommended, which helped a lot, yet it seemed to get worse before it got better. Lizzy was so helpful, kind, and sincerely cared for my baby. The Vet was very understanding and accommodating for this unfortunate instance, but thankfully we did not need a return visit because he started to get better. We were afraid for him, but we’re happy that he is doing so much better now, and that’s all that matters. Aside from that, overall they did an EXCELLENT job, better than a number of groomers I’ve attended in the past, and the team followed-up with me to check on both of my babies to make sure they were okay. Because of their genuine care and the excellent work they did on their grooming, I’d still recommend going to Exceptional Pets, where you’ll have a one-stop-shop for your pet care needs.
-
December 2023 by Serena delrey
My lil dog looks so cute. Great for grooming and vet
-
December 2023 by Rich Harris
Great service and the groomer was awesome
-
December 2023 by Ryan Tonking
We have boarded our dog here several times and have always had a great experience. She is an Australian cattle dog mix and pretty standoffish with new people and other dogs. Exceptional pets has always done very well accommodating her, making sure she is with an appropriate play group, and getting lots of play time and attention. I love the option to add on special treats each day of her stay such as a pig ear or other chew treat to make it a special experience. Have used them before, will definitely use them again.
-
December 2023 by Black Lotus
My dog was a patient of the Green Valley Exceptional Pets which closed suddenly. I needed her records for shots, was informed I could get records from this Maricopa location. And that's where the fun began... So I called on a Tuesday to get them, gave them my email and was told the doctor would get them to me that evening. Well the Dr. Didn't. I followed up Wednesday and there was more urgency as my dog needed them for grooming Friday and shots Sunday. Thursday was Thanksgiving, and lo and behold no records in my email by end of the business day Wednesday. So I had to cancel grooming Friday morning. Then I called again after Thanksgiving, was informed they could not even ask for the records, as there was no one to ask. So now I have to get the 1 year rabies shot instead of the 3 year at her Sunday evening appointment as I have no records and they're needed for the 3 year. So, it's Wednesday a week later and still no records. Suffice to say I cannot possibly recommend this business.
-
December 2023 by Richard Mitterlehner
First time our two dogs have been boarded for more than a few hours. Overnight for several days, they were happy to come home and are settled back in at home with no issues. So glad to know that Exceptional Pets treated them like family...Will use this service again if necessary...Another quick trip out of town and we had our dogs stay with Exceptional Pets. No issues. A quick home away from home that works out well. Thanks to staff for taking care of "our kids"...
-
November 2023 by Thomas Empson
Great job
-
November 2023 by Nancy Espinoza
I love how the staff cares for my dog the staff is also very friendly I also like how they communicate with me and answer all my questions.
-
November 2023 by Emily Wilber
Lizzie does an awesome job grooming our doggers! They look fabulous!!
-
November 2023 by Deborah Kohls
This was our first visit for a grooming appointment. One of our two dogs can be a difficult client. He HATES fur dryers. Our groomer, Lizzie, was so kind and patient with him. She is willing to work with his fur dryer anxieties. Our boy came out smiling and looking oh so handsome.Our other dog is a much better behaved client. She came out looking so adorable and perfectly groomed. Not a fur out of place.The front desk staff was welcoming, kind and helpful. They made our trip easy and scheduled us out for four additional appointments. We believe we have found our new “Pet Salon”
-
November 2023 by jerry LaFave
Friendly staff, everything was as expected, no surprises.
-
November 2023 by Kimberly Jacques
Very caring and helpful
-
November 2023 by GLENDA CARR
Very kind and informative. Great people.
