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March 2024 by armand castaneda
Friendly , informative ,
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March 2024 by Dewin Hansen
Maria was excellent. Explained everything very well! Perfect customer service!
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March 2024 by JAMES CREIGHTON
John was terrific to work. Very patient with me. Very satisfied
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March 2024 by John Socha
Great professional experience shown by the staff.
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March 2024 by Robert Goates
I had a horrible experience. They promised us new phones and tablets on them then charged full prices then after all the lies we returned it only to get 4 restocking fees at $50 each. We did nothing wrong. The manager promised to waive the restocking fee but was gone when we went in for an appointment with him to resolve this and his staff said "what John says doesn't matter" John is the store manager. We are in pure shock!
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March 2024 by Cierra Roberts
There is no customer service. We got to this store with one other person waiting. It took me and my husband waiting for an hour and half without anything being said to us to realize we gained a valuable lesson to never return. This store lost us signing up for 4 lines. We definitely got the better end of the deal.
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March 2024 by Joel Armenta
Had a great experience ended up getting a better deal than what I came for. Will definitely be coming back to get a new phone!
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March 2024 by Cy
Best experience I've had at a Verizon, would definitely recommend switching over for a mobile plan. clem was very nice!!!
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March 2024 by leon beltran
Love this please, Clem, Crystal and Dezi are very helpful, very patient. I always upgrade here and always have a great experience with the girls.
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March 2024 by Tim Tumblesom
I came in for help getting signed into my bank and Dezi assisted me. She was very helpful and took the time to make sure I was able to get in. She is a peach.
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March 2024 by Angie Saucedo
Crystal was very helpful. Very good customer service!
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March 2024 by Lynette Fell
I had a wonderful lady name Crystal and she was Amazing. I went to Verizon in Maricopa last year and again today. It was the Best customer service. Keep her in that location please. She should be the Manager.
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March 2024 by Venessa Godina
David, is super helpful! He help us to unlock good deals. But also help us to understand every break down to understand what we will expect our bill so on. He was very patient with us and very respectful with our decision, not pushy like others we come across. Thanks David for helping us.
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February 2024 by Christy Potter
John was absolutely AWESOME. Explained what he was doing. Engaging with the customer and multi MULTI tasking at the same time but didn’t make you feel like you were being set aside. He was on top of everything! Made a 3 hour experience less painful. Please don’t let this guy go. We need more people like John in Maricopa!!!!
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February 2024 by Sergio Mendez
It is in your best interest to avoid this store and go out of your way to a different location. If you have traded your phone here I suggest you check you bill very thoroughly. I traded in my phone here and they never sent my phone to the warehouse so I never received credit and am now out almost $1,000. They pocketed my phone and the case with it. Someone there or all of them are thieves. If you have shopped here or done any business with them, I truly recommend you check that everything is in order. If you try to call the store no one will answer. Customer service will be no help to you.
