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January 2024 by R K Stephenson
Gov approved location to get an International Driving Permit in person. Fast, friendly service.
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December 2023 by Jerry Tilden
I'm a AAA member. Went to a Certified AAA repair shop for a Oil Change. Told a battery replacement is needed $365. Went to AAA MESA OFFICE AND REPAIR. Yes a new battery is needed. REPLACED WITH 3 YEAR WARRANTY AND $265
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December 2023 by Bonnie Lucas
They fully explained what had gone wrong with my car and what work needed to be done. They even told me why my car problem occured and how to prevent that issue in the future.
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November 2023 by Zachary Morrison
Told me my car was finished and ready for pickup, noticed the next day I was missing my splash shield and ac port caps, both of them. Wasn't even there for my ac so I have no idea what they were doing with them. Acted like it was no big deal when I went back for my parts. Makes you wonder what else they'd let you drive away without...
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November 2023 by Aron Leonard
Great service had an oil change in and out under 30 minutes
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September 2023 by Sandy Reynolds
Jason is the nicest person to work with. He was honest and got our daughters car all fixed in time for her to get to work. We will definitely be back.
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September 2023 by Jo Havelick
I trust everyone with my car and their advice and their referrals to other companies that can service my vehicle if they are not able to do so themselves or if cost is cheaper elsewhere. So glad they are located close by.
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August 2023 by David Jewel
On two seperate occasions I’ve had vehicles in for service needing repairs one was over $3k the other $1k+. In both cases a repair failed within a few weeks of the work being done either due to shoddy parts or shoddy workmanship. A power steering pump shouldn’t fail within a short time if a complete rack and pinion replacement and a window guide or whatever shouldn’t break within 3 weeks of a repair. Will not return to this AAA repair facility even though it’s the closest. The last straw was how disrespectful they were to my wife when she brought the vehicle back for the relay window repair.Service: Steering & suspension repair
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August 2023 by kirkdk8 deed
I have had 2 services here. Highly recommend. They are clear and concise in what needs to be done. Not pushy. Can be trusted and provide good service reports. Nice facility.Services: Steering & suspension repair
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July 2023 by Jayna M.
I had the best experience and they repaired my car quickly. Another shop had my car for days and said they couldn't figure it out. AAA had it figured out the first hour they had it. I will be using them and recommending them as long as I live.
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June 2023 by Katherine McGrue
They took good care of me and my vehicle. Although, I was not able to repair my car because I had to tow it in basically totalled. They still took good care of my car while they had it until I could decide what to do with it.
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June 2023 by Maureen “Reenie” Bristow
Excellent customer service we were helped at the vehicle title and registration desk which was perfect because that is what we were there for. Informed of us of everything we needed to know and time of receiving papers and title and plate in mail.
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June 2023 by Jim Carter
My visit was great and covered all the bases even got me in early definitely the returning for more service.Thank you
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May 2023 by Danielle Tellez
This rating is simply based off of one employee Joe. I did not even want to give him one star but I had to. I set up an appointment over the phone with someone I had worked with many times before. They had just fixed the issue a year ago so I was advised that this appointment would be covered by my warranty. It would be free, I would not have to pay anything. It was as clear as day. I made sure he knew I could not do this appointment if it would cost anything as I don’t have money at this time to get this looked at, but once again, I was reassured there would be no charge. Saturday was my appointment. My car was now ready, but Joe said he was changing me. I said, what do you mean I’m being charged I was told this was covered under my warranty and it was made very clear that this would not cost me. I have no money. I was emotional and crying because I did not know how I was going to pay. Please keep in mind that anytime they do something to your car they advise you of the charge and get approval. That’s what they’ve always done here but of course, this time they did not do so. Joe thought he was being a good human being by being condescending and snarky to me. He said things such as “ Nothing in life is free” and “why would I not bring money with me?” Very cold, heartless with no empathy at all. So I had to take out a loan to get money because I had none and I was told this would be free. I would’ve never put myself in situation like that. Joe also made a comment which leads me to believe he is a liar. Supposedly he spoke to Jason and was told him he told me I would be charged. The funny thing is Jason has been there a long time I’ve worked with him before. He’s very knowledgeable and nice. I don’t picture Jason lying about what he said on a recorded call. The next business day when I spoke to the manager, the manager said I should’ve never been charged. Thank you Joe for humiliating me in front of others. I appreciate that when YOU were in the wrong but had to much pride. I am in the process of being refunded but it is not acceptable. I do not accept any excuses as Joe may have had a bad day. It is NOT ok to treat somebody like that because you had a bad day. Him being so rude is not acceptable. I will never go back again. And once again, it’s not because of AAA it’s because of Joe because of how he went above and beyond to treat me with no respect like I was just a d*** woman who he could talk down to. Funny when a male relative went there he sure changed his tune. Funny how that works.Service: General repairs & maintenance
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May 2023 by Sandi Atkinson
Everyone here is always nice and friendly. Got passport photos and the lady did an amazing job. 1st passport photo that came out good! ?
