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March 2023 by T M.
I guess i'm done with Albertson's too. I left my whole cart there yesterday after just finding out that i haven't been getting the discounted shelf pricing when punching in my phone number. I've been shopping at Albertsons for so long, just really had no reason to check them, but yesterday i was paying attention. I put in my phone number only to see ZERO $$ credited, still paying top dollar for the products even though the shelf said otherwise. Turns out that quite a while back, apparently we now have to load up our products and savings in some app on our phone or computer at home? Or use old fashioned coupons in the flyers? Come on Albertsons!! It's 2023, and you're competitors make it too easy NOT to choose you and get discounted pricing as expected when you're a member. What's more upsetting is how much $$ i've lost by trusting and not paying attention all these years, shame on me. All i know now: it won't happen again, guaranteed!! Best of luck with this new platform, hoping to see your doors closed soon. With pricing on EVERYTHING going up, i can't believe you decided to make it this hard to receive the discounted shelf pricing, so thanks for yet another tax on me!! Who has time to jump through those hoops? Certainly not me. You just lost me and my wife as a customer as well as my circle of people once i spread the word. Very sad.
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February 2023 by Craig P.
The crappiest Albertsons I've ever been to. It's gone downhill in a hand basket. Wouldn't recommend this store to event my worst enemy!!!!
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October 2022 by Mi D.
Not at all happy with "Jose" the cart person last night. I love Albertsons. I went to the one on power and Broadway in mesa to grab a couple things. I normally will hold the hand baskets, but my hand/wrist were hurting so I used a cart. when finished I did not return the cart to the specified area. the kid that was in front of the store walked up to me. I actually thought it was approaching to say something. he did not say anything but walked up to me , like between me and the only other car around. I said have a good night. he looked annoyed. I realized; it must have been because i did not return my cart? called Albertsons to ask his name. well, Jose, you do not know how your customers are feeling so your unpleasantness was not appreciated. I will not be doing back to this particular store
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August 2022 by Gary O.
This has been my 'go-to' store for several years. 2022 has not been good to this store. Self-checkout is absurd. I will not be forced to do self checkout. I refuse! The ice cream freezers have issues on a consistent basis. Ice cream is melting and refreezing inside. Be careful! Twice I've bought chicken breast that has smelled putrid when opened well within the date on the package. What happened?
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January 2022 by Paul M.
After a long day at work there's nothing I enjoy more than stopping at the grocery store, picking out all my items, standing in line for 20 minutes and then checking myself out while the employees watch me do their job. Why do you even have regular check out aisles? Is anyone ever at them or do you see me coming and shut them down because I'm funny when I'm angry? What's next? Are we gonna start stocking the shelves too! With the price increases on food and other items you'd think they could afford to hire a person or two to work check out. Hell you hire a couple cashiers and I'll even bag my own stuff! I've always been the guy that's walked my happy butt half way across the parking lot to park my cart in the designated cart return, I've even grabbed a few strays along the way to be nice. But if I'm gonna be a cashier and a bagger I'm leaving the cart in the middle of the parking lot in protest! Who's with me?? Leave the carts where they land!! They'll have to hire someone to clean up the mess!
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November 2021 by Ralph E.
Yet one more example of why antitrust laws are important. This whole company stinks!EVERY single location that I've ever entered smelled like garbage and rotten produce. True in Florida and truer here in Arizona. I believe that this chain will go the way of A & P.
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September 2021 by Scott S.
I try to avoid going to this store as much as possible. Deli ppl are rude. Bakery ppl are rude. And self check out lady is rude. Store never has anything in stock. Overwhelmed w/old shoppers, (mostly tourists because most of the cars in the lot have out of state tags) that bang into you w/thier carts & can't say sorry. Manners are free people. Over priced items. Store is dated & just feels dirty. I go to Winco because the same items are cheaper.
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February 2021 by Randy H.
As I was thinking about Albertsons, I was trying to remember things that would raise their rating to more than average 3 stars and here's what I came up with -Consistently - ive been shopping here since it opened (30ish years) and this Albertsons on Power rd & Broadway has always looked and smelled clean.Cashier turnover low - I like seeing the same handful of employees working at a specific location. Not only does it make trips to the store more enjoyable but it silently says alot about how well a business treats its employees.Overhead music has a "sing along" feelSelf check out islesThank you Albertsons - keep up the good work!
