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December 2023 by Shawn S.
Today I went in because another store failed to make the corsage I ordered for my sons dance. And the angel in the floral department put one together for me and was amazing. Thank you soooo much I had been to so many stores that morning and you swooped in and saved the day!
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December 2023 by That one mouse
This place has smelled horrible each and every time I walked through those doors. You couldn't pay me any amount to walk inside this dump of a store.
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November 2023 by Maria Teatzner
Always clean store, and helpful, friendly staff. Nice produce and meat departments. Weekly sales on a majority of items I stock regularly.
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October 2023 by William Wilder
Bad customer service. The price on the shelf should be the price of the product. I was charged a higher price even after providing the price on the shelf. I was treated like a thief. I do not and will not ever shop at an Albertsons, Safeway or any affiliate again, ever.
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October 2023 by Jeremy Goodman
Albertsons was revolutionary to AZ when they first arrived and now everyone has followed along with good inventory, prepared meals, wide isles, good lighting and cleanliness. I would go more often if I lived closer, but there's no reason to pass other stores just to go there anymore.
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September 2023 by d M
The restrooms at this place are absolutely horrible and warrant the entire store getting 1 star. They always smell and look atrocious and are right on par with a portojohn on a hot day. I would prefer a campsite toilet or one at the lake over this place. Avoid the restroom at all costs if you can. Even if it is an emergency.
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September 2023 by Sherri Harbor
Had to come into the store to pick up an emergency cake for a party and what a lovely woman you have in your bakery dept. She was so, so helpful and very customer oriented... such a plus to your crew!
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August 2023 by Sherri Hildebrand
The store itself is great, produce, bakery, meat dept. well stocked (usually even with sale items) and always seems really clean. I believe there motto is if you can avoid the customer do it because they do not seem to enjoy their customers, from managers to cashiers. This store is right by my house and I will try to go to frys to not have to spend my money there because they are so unfriendly. Your deli and butcher people are great... put them on your front line
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July 2023 by M. O.
I have been a long time Albertson's customer. I was in the ValVista/University store ... this weeks ad had grapes on sale with digital .. I had not downloaded the coupon (my error), however I went to download on my phone but realized I had left it in the car. I asked the cashier if possible could she scan a coupon or help download it. She advised that I couldn't buy them at the sale price with out downloading the coupon my self. So basically I needed to out to my car in the 115 degree heat and to get phone to buy a pound of grapes at .67 cents .. My grocery bill was close to $75. and you couldn't scan a coupon to help me out .. where is the customer service these days. Very frustrated over the loyalty and service. I feel confident Fry's would have assisted immediately.
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July 2023 by koko
Just went in today and arrived 1min before closing. Manager stopped me and said it was closed. I stopped and turned around but I was obviously annoyed. I said nothing and stopped and walked out right away. As I walked out I heard one of the employees say “oh but I just needed 1 thing” in a mocking way towards me. She or he even changed their voice. I stopped and turned back around to see who it was but couldn’t see them because they walked towards the front. manager didn’t do a thing. It’s unfortunate that this is how they treat their customers. I came to get milk for my kids. While I understand I was a min before closing I was considerate and turned around and left. It’s childish and disrespectful to treat people this way. So if you’re a loyal customer when you walk out the door they probably make fun of you too. Not very loyal. Not very professional.
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June 2023 by Ricky V
Good place to shop the staff is extremely friendly helpful. They don't bug you orYou or question you like say some other retailers.
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June 2023 by Laurie R.
The Albertsons store on ValVista & University in Mesa, has the worst deli service I've ever encountered. I have complained on several occasions, but nothing changes. Every other employee in the store is helpful and attentive. Get a new deli manager that does more than, just putting in their time.
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June 2023 by Julia Smith
This location would benefit from an update. The pharmacy area is really jammed up. However, with that said...I was able to find everything that I needed and the staff was accommodating.
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June 2023 by Sheri Heimann
This was my first time at this store as I just moved here. The shelves were neatly arranged, floors were clean, produce looked nice. This is a Kroger store so I was able to use my Kroger membership to save some money. I will likely return. Only drawback was it seemed smaller with fewer options than what I am used to.
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June 2023 by James Arnold
I get a variety of supplies here and my prescription too from Osco inside the store. I am a subscriber to their app and I get even better discounts with that. The store is very clean and staff are polite and helpful.