-
January 2024 by Brittneh R.
The black staff here has phenomenal service seriously, and probably are the ones that are saving this branch. The staff prior look at you like you're a criminal. It was a pretty weird vibe in there but that's changed though.
-
December 2023 by John J.
Been banking with Alliance for a while, this has consistently been the worst branch I've ever dealt with, at any bank. They create problems where none should exist. Take your business elsewhere
-
December 2023 by Richard Gulbrandsen
Jared and Chyna and their team have been fantastic! I've been doing business with Alliance Bank for over a decade. Great service, honest, reliable, excellent communication. They go above and beyond any other bank!
-
December 2023 by Candelaria Martinez
These people that work here are awful. They asked for 2 nd form of identification and we drove home to get SS card. Came all the way back just for them to tell us it’s not a valid ID. They didn’t specify what kind of IDENTIFICATION. The whole time we were here the workers keep a close eye on us. Just because our skin tone is brown. Never ever coming to this place AGAIN. We felt discriminated and judge by our genders.
-
December 2023 by C. P.
We have been banking with Alliance Bank for over a decade and we have always been happy with their service. They have always been polite, respectful and willing to help.
-
December 2023 by Steve Patience
Great bank, employees very dependable and helpful. I will never forget their help.
-
October 2023 by Tami Butcher
Branch Manager Jared King hired our mobile pizza business, The Pizza Butcher, to come and serve his employees for an employee appreciation day. When we arrived, Jared greeted us with the biggest smile and accommodated us as if he was there to serve us. We noticed right away how much he truly cared about his staff, greeting each one as they came up to our table for food with a compliment and honestly recognizing each and every one of them and what they mean to the bank. He also greeted each customer who walked in the door and even took the time to bring them out to get a slice of pizza and introduced them as the heart and soul of the bank. We have been in the customer service industry a long time and seeing Jared interact with both his employees, the customers and with us was both impressive and inspiring! What an amazing person he is and Alliance Bank is so lucky to have him! Thank you so much Jared!!
-
August 2023 by Glenn E.
Jared and hit TEAM does a fantastic job when it come to Customer Service. I had a large wire transfer that was coming in on 8/22. I asked Amy if it showed in the system. She said no, but called me around 4 PM . She verified it was me and said the person who sent the wire added 1 too many zeros. She took care of the mistake and made sure my wire went into my Business Account. In today's world where there is little to NO Customer Service, Amy exceeded all expectations and remember I had a wire coming in. I was deeply moved by her attention to detail and Customer focus. Other banks would have just ignored it, but no Jared and his TEAM. They are always there to help and for that I am Grateful. Thank you Amy, Thank You Alliance Bank
-
August 2023 by John Krakora
Jared and Christy are the best, go see them!!
-
August 2023 by SAB
I had the pleasure of interacting with Jared…. and I must say, he exceeded all my expectations. Jared was incredibly professional, knowledgeable, and attentive throughout our conversation. Great experience. Five stars! Thanks Western Alliance Mesa Branch.
-
July 2023 by Arby Snow
My office shares a parking lot with this bank, and on occasion for the last 2 years I will walk in to buy some $2 bills. Things always starts the same way, "Are you a member?" To which I reply, "No."They would then acknowledge that, and proceed to make change.Today, the woman got up and walked off to ask someone, which was already very strange, but then came back stating she could not help me since I am not a member. WHAT?!
-
July 2023 by Brandon Davis
Had a pleasure to work with this group. Had great team to work with highly recommended
-
July 2023 by Shanell Gambell
We have been banking with alliance bank for years. The service and care is exceptional. But, yesterday, when we had a pressing, Jared was there with determination to help us solve this problem. He did so with minimum effort or stress on my part, which I appreciated. Knowing all that needed done, was no small feat, but Jared was cool and collected the whole time. Would definitely recommend for personal or business checking.
-
April 2023 by Glenn Edwards
The staff at Alliance Bank, Mesa Branch has been fantastic. I have all my business accounts with them and would not want to go anywhere else. When you walk in the door, they make you feel welcome. Chynna always takes time to help out and answer questions.They understand the real meaning of "Customer Service"
-
April 2023 by Scott Peterson
Alliance Bank continues to be an excellent banking partner for our company. Thank you!
