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June 2023 by Tyler H.
Called AZ Auto Aesthetics. Received a quote had a few questions. I spoke with Joren. Very nice guy and he answered my questions but I wanted to have a face to face meeting. I told him I am coming to you around 12 pm today. I called facility and there was no answer and I called again no answer and Joren called me back. I told Joren I am lost. He said to me, did I put in the correct address. Told him that is how I arrived at location. Told him I do not know the area and I am lost. Told him where I was and he told me I am way off. I tried again to find Aesthetics ended up at Ray rd and power at Target. I called Joren again and he said he knew where I was and told me google address and you'll find us. I told him I can not find you I am lost. I get that I may be directioned handicapped. I have a customer service business. Myself, I would have told our potential customer to stay parked we are close by and I will come to you and you follow me to Aesthetics. Instead I spent 1 hour looking for business and received very little help. And I was ready to spend 2000.00 . Just frustrated is how I feel and unhelped.
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May 2023 by Kim M.
If your car is not "Brand New" or it needs more than a simple paint correction I would not recommend. We took our car in for paint correction, front end PPF and stone chips that needed to be taken care which Brenan said they could do. We were called and told it would be better to wrap the entire car which we agreed to. The stone chip in the passenger door was addressed to Garrison and was not taken care of and the PPF was put over the top of it which is noticeable. Front bumper was sanded and there is a chip about 1/4 inch from the front bumper on the front fender which they didn't sand and just put the PPF over the top of the chip which is also noticeable. Why wouldn't you call the customer to inform there are other areas in question rather than just put PPF over the top? Garrison's answer was we'd be on the phone all day if we had to call our customers on issues like this. How can you call yourselves professionals when you answer like this?? There are several stretch marks and wrinkles and was told by Garrison it's the nature of the film. Well we've contacted XPEL and it is NOT the nature of the film. I'm sure there will be a million excuses for their actions and it will be my fault and not theirs. Bottom line not professional and they also need to correct their moto of "Correction, Perfection Reflection.
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May 2023 by Springer ..
I was disappointed in the amount of coverage I received on a partial wrap. An extra inch to go to the top of the headlights wouldn't have killed them cost wise. On my drive back home, I noticed that the headlight bezels were broken. I called the next day and asked what they might do to remedy the situation. They denied everything. Said it arrived that way (not true). At no time did they comment that they noticed the bezels were loose. Took the car to the dealership, and they confirmed that the bezels were broken by someone trying to pry them off. Will never do business with these people again. Avoid them.
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April 2023 by Frank A.
I brought my new Mercedes for paint correction and ceramic coating because the finish was dull in places with swirl marks. My new friends at AZ Auto Aesthetics did an amazing job correcting the paint, and it looks amazing now. I've cared for my cars for years myself and thought I was doing a decent job taking care of my cars, but these guys provide services a level far above my skill set! I highly recommend them for everything from detailing to coatings, wraps, and tint. The team is amazing and friendly too!
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April 2023 by Michael J.
I was able to get my vehicle in for tint very quickly and am super pleased with the results! Fantastic service and interactions with all employees! Happy to (continue!) referring friends and family here for their vehicle's needs!
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April 2023 by D.H. F.
PPF wise (did the roof) it was an okay job but instantly regretted when I saw all kinds of swirl marks and fine scratches, not visible under sunlight though, on the doors and quarter panels suspiciously caused during the roof PPF installation. Whoever the contact was denied any wrong doing. I had to go to another shop for paint correction.
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December 2022 by Google user
Once you check out their facility and chat with the team, you will be taking your vehicle there. Scheduling was easy and they completed my job ahead of schedule. They did a great job answering my questions. I took my brand new Tesla Model X there for tint and PPF. Strongly considering taking my Tahoe in for paint correction after the amazing quality and experience I had.
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October 2022 by Mike Marquardt
Once you check out their facility and chat with the team, you will be taking your vehicle there. Scheduling was easy and they completed my job ahead of schedule. They did a great job answering my questions. I took my brand new Tesla Model X there for tint and PPF. Strongly considering taking my Tahoe in for paint correction after the amazing quality and experience I had.
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October 2022 by Aravind Pinto
amazing results! Great team to work with! Best in the valley! I got my cars full frontal PPF, full exterior ceramic done here! Highly recommend them
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October 2022 by Angela Holloway
Exceptional Service!
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May 2022 by Liam S.
Needed to have a newly replaced windshield tinted and the team did a great job on recommending a grading of tint that fit my needs, and for a reasonable price. They were also very friendly and courteous (both Morgan and Garrison), so while I was at it, I asked for a quote for a clear film protectant. The current one that I have should last a few more years, but when it's ready for replacement, I'll be going back to AZ Auto Aesthetics.
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May 2022 by Demetris S.
Crooks and scammers. They never told me about a warranty for the work on my car and they don't stand behind their work. Take your money elsewhere.
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April 2022 by Julie B.
I have waited 3 years to get the jeep of my dreams...as jeep no longer made orange we decided we would wrap my new jeep. to say I'm disappointed is an understatement...not only did they do a horrible job ( I am attaching pictures ) they are ignoring the calls from the dealer to rectify the situation. we all paid thousands for this wrap that looks really bad. they really should own up to their way less than satisfactory work and refund the thousands we paid. there is absolutely zero chance I will ever use or recommend this company as I find it incredibly disrespectful and rude number one, to not return calls and number two, not to accept responsibility when you mess up. obviously the car needs to be re wrapped as the work they did barely lasted the ride home. the driver mirror has bubbles and 3 out of the four doors are either lifting or not in a straight line. there are also certain parts of the car that were not put back on with the greatest care. I could add more pictures but I know the dealer sent them plenty and they are flat out ignoring them. I am devastated as the jeep of my dreams turned out to be a nightmare. bottom line...they will not be rewrapping my jeep, even if they offer...which clearly they won't. It is just a car...but it was meant to be used for a photo shoot to raise tens of thousands of dollars for ms research. I guess that's what photoshop is for...
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April 2022 by M B.
AZ Auto Aesthetics placed clear paint protection on my new RAV4 today, very pleased w every aspect of the process. Friendly, thorough, responsive to all concerns. Highly recommend them for any auto detail type of protection or restoration. Pleasure to do business with.
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February 2022 by P B.
If you're in Phoenix (or in my case Yuma), and you're thinking about XPel or ceramic you could do worse than to call these guys. I had multiple issues with delivery and I had to reschedule my appointment with them 3 times. They were super nice and understanding. When I showed up they gave me a tour of the shop and I met the guys who would be working on my car. There were 2 other c8s there and I got to see how they looked at the various stages of completion. The guys were friendly and knowledgeable. The price was competitive with other quotes I had received and I was satisfied with the work when it was done.
