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October 2023 by Robert Hastings
Fair, honest and efficient. Purchased two pistols from me for a fair price. Out the door in less than 20 minutes.
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September 2023 by Lauren Miller
I had a nice experience shopping here. Christian was very helpful and patient. He answered all my questions and took his time helping me. Will definitely be back.
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September 2023 by Sarah Simpson
Daniel was awesome! Gave me a great deal, the vibes in the store are really nice and calm thanks guys!
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September 2023 by Lynnette Kabash
Great service best offers on your selling items great prices for item in the store if you need to sell a special item B&B Gold is the place to go
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August 2023 by Phx Bird57
Third perchance from here. Very friends staff. Very good prices.Will be back.
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August 2023 by Joshua Kinney
I’ve been in to purchase things and was always happy with my service and purchase, but when I was in a bind and needed cash fast, they went the extra mile to give me the loan to needed for a watch I value with my life! And I have no doubt it is in good hands until I return to pick it up. I’ve used a lot of pawn shops over the years, but this is the only one in the Valley I recommend anymore, and I recommend it to anyone!
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July 2023 by Izzy Moreno
Daniel was really amazing! I needed some last minute cash and he was super helpful throughout the process. He helped me to the best of his ability and saved the day. One of the best customer service experiences I've ever had!
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July 2023 by Joel M.
Mariah was very helpful in pawning 2 rings. Friendly over the phone and also in person. Thank you. I would recommend this business.
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June 2023 by Raul Martinez
B&B Pawn is a fantastic pawn shop. I go there when ever im in a tough spot. Obviously they only take items worth of value. I bring valuable items in great condition and always walk out of there with the money im looking for. Shout out to Daniel the store manager. His customer service couldn't be better and I truly mean that! Furthermore I would say as a staff in general everyone is friendly and polite. So if anyone reads negative comments on hear or has a bad experience maybe you yourself were being rude to the staff. But this my personal experience from multiple visits. I believe this place is great never had any issues always get my items back in the exact condition I left them. Thank you guys
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May 2023 by john wade
Just received the worst customer service of MY LIFE. Went into this location just to get a quote on and Mke ap5. The two men working there looked very uninterested in helping me. As I presented the fire arm to them for a quote they stated they couldn’t find the serial/model # on the fire arm and stated they couldn’t legal purchase it. If they knew anything about Ap5 they would know the model number is on the barrel itself. As I came back into the store to show them the model number and quote they wouldn’t even look at and said they “didn’t want to waste my time” to late for that I drove 20 miles already. I HIGHLY RECOMMEND NOT TO GIVE THIS STORE YOUR BUSINESS.
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May 2023 by Jordan M.
Best pawn shop in the Phoenix area! Good pricing from good people.I tried 5 shops before finding these folks. Worth it!
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May 2023 by Mark Padilla
What a joke this place turned out to be. I brought in some very slightly used power tools, batteries chargerseven some corded stuff. In fact so much stuff I couldn't bring it in under my own power. I'm handicapped can't walk very far or stand for very long. So I asked for some help. The girl grabbed a cart and followed me outside to my truck.i was able to everything on the cart and she pushed it into the store for me. The girl started looking up each item and when done she told me she would give me 80 bucks for everything. Needing 200dollars I was passed off to say the least but at this point what could I do?I took the offer and the girl pushed the cart to me with some tools on it that they wouldn't take for 2hatever reason. I thought how rude to not even offer to help me back out to my truck. I was having trouble with stealing the cart. I kept running it into things like walls and stuff then it was super hard to get out the double doors to get to my vehicle. Once outside I grabbed my things and put them in my truck. Leaving the cart by the front door of the business. I started to leave and saw the manager stick his head out of the front door of the business. He looked at me and said so what your trying to tell me is I need to come out here to get this? Is that what you are trying to say?? Completely shocked I asked him well isn't it yours? You didn't think to help me bring anything outside.just a very rude comment. I didn't appreciate it at all. I'm a veteran a disabled veteran and when someone talks to to me like 5hat, with complete disrespect well let's just say I'm never doing business here again and I'd strongly suggest that no one else go to this location for pawning anything. Like I said what a disrespectful joke of a place of business. We can all do better.
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May 2023 by Korey Ellis
B & B Pawn was very helpful at my time in need. Mariah help me with a title loan, quick process, thank you very much. I would recommend B & B to anyone..Thank you.
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April 2023 by Bre Henry
Daniel helped me pick out my first gun today. He was very nice and professional. Thank you again Daniel!
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April 2023 by Daniel Ayala
Great service and attentive. The manager Daniel always takes care of my needs and answers all questions!