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June 2023 by Paige Piatek
I had a great experience working with Best Buy Furniture until the very end. The sales consultation and scheduling process were easy and on time. The delivery was also on time! It was truly amazing service for these days.The issue I experienced was during the delivery itself. It took the technician around two hours to set up a single wood slatted futon couch. However, I understood that he might not have been familiar with the specific piece of furniture and everyone can have a bad day, so I wasn't too concerned. I tipped him well and wished him the best.Unfortunately, it wasn't until after they left that I realized they had caused pressure cracks in the wood by tightening the bolts too much with a strong handheld drill.If I had known they would damage the wood and that it would take two hours, I would have set it up myself. Nevertheless, I would still recommend Best Buy Furniture to anyone; just be aware that setting it up yourself can help avoid potential damage.Update: it ended up just breaking. I wasn't hard on it.
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March 2023 by Zacora Gillwood
Love our couch from Best Buy Furniture. Nasir listened to what I wanted and made sure I got the couch I wanted. Would recommend to friends and family.
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March 2023 by Kiana J.
I was in need of a squishy queen mattress, so I called this place up thinking it would be the first of many stores I'd have to call to find exactly what I wanted. Nope! Nasir and his brother (the owners) are super friendly, they have unbeatable prices, and they deliver for great prices also! They're not pushy sales people, they strictly want to help you find what you need. If you're looking for great quality furniture without having to break the bank, come here! It's a great family owned business. I would recommend any of my family or friends here. 10/10 experience!
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February 2023 by Abbey Prochaska
Happy to say we have found the place to get furniture in Mesa AZ! Amazing customer service and we LOVE our new couch! Thank you Naseer and Marisol for helping us find a couch we love! Highly recommend over some big box furniture store. Support your local businesses and get your next furniture at Best Buy Furniture!
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October 2022 by Qamara Black
Though a little tucked away, this family owned and operated business goes above and beyond every time.Not only do they have a vast selection (much more than what you see in the store), but they will work with whatever budget restrictions you have to ensure that your furniture investment will be cherished for years to come. *said the repeat customer*The free delivery and setup ain’t too shabby either!?Overall, this place is the Olive Garden of furniture stores ’cause if you shop here, you’re family!
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September 2022 by Tali Brink
Thank you so much to Nasr and his brother for the best couch/bed buying experience I have ever had. This family owned business not only gos out of there way to help but there prices are amazing! We LOVE our new couch and bed and it's 100% puppy approved!! Thank you again! We will be back and have already referred you out to multiple friends!!
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September 2022 by Sam Czernek
After avoiding being swindled by multiple big name furniture stores, I finally found the perfect place. Moe was exceptionally helpful and incredibly informative. He helped me find the perfect sectional well within my budget. And I was still able to afford a gorgeous end table. Would highly recommend this company. Wonderful people to do business with.
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September 2022 by curtis latchford
Definitely recommend! Great overall experience. My wife wasn't 100% sold and wanted to continue looking but with a friendly, knowledgeable, and respectful family owned staff we decided to make the deal! We were told 1-2 weeks but it is always a possibility that it could take longer. The owner seemed sure it would be in 2 week and it's rarely longer.. well unfortunately with shipping issues we were that rare case.. It took 3 weeks and with our hopes up we were a little disappointed. However without any hesitation the owner offered to make it right. Yes there are still good people out there it was out of the owners hands and he still took care of the customer and went above and beyond to make us more important the wife happy! Great people great pricing and always put the customer first! We will be back! In a final note the delivery guys were great to! Very professional, fast, and careful. They even moved out old furniture around!
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September 2022 by Geoffrey Kwiklinski
The absolute best!! These guys were the most respectful and knowledgeable people Ive ever dealt with, the quality of furniture they carry is outstanding and very affordable.
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August 2022 by Kourtney T.
WORST EXPERIENCE. Walked into store, guy was sitting on couch eating chips with his kids and chips and soda sitting around on the display furniture. My husband still convinced me to buy there because he loved the price on the 3 piece couch set with cup holders in the middle. Was guaranteed 1-2 weeks. 3 weeks later 2 pieces of our 3 piece set came. 3 days after that our final piece came.. the WRONG PIECE. No cup holder in the middle. When calling he told me I was wrong that was what we ordered, and his solution was "Whatever well just take them back and you can get a refund and go some where else. Most businesses would care about the service they provide and want to correct it. Take back the item and order the correct one for us. WILL NEVER RETURN. Will advise everyone to avoid this business.
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May 2022 by Sfili Queen
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February 2022 by AnneWambui Mwangi
Best place to buy furniture ?.. They were very good in giving advice on how to choose my furniture and got delivered the same day..
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January 2022 by Cassidi R.
I would give no stars to this place if I could. This "family owned business" is next to one of my parents shops and I've seen them treat countless of workers with disrespect it's disgusting. They have pending cases CURRENTLY People shouldn't have to worry about getting physicallly and verbally abused by working there. This fake excuse of a business will rot down soon enough
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December 2021 by Ahmed Y.
A couple of felons running a furniture store. It's a complete joke. The odor in the store is repulsive I don't understand how they expect to sell any furniture. The guy working is some fat guy with no manners completely disrespectful. I came in to look for a sectional for my grandson and the prices were too high when I suggested they don't sell over retail prices the worker called me a cheap f**** The entire business should get shut down based off my experience alone. There is a bunch of unsupervised kids running around the store (I'm guessing the guy brought his kids to work) and when I walked in the worker was sitting on the couch eating chips. It took him a while to even realize I was walking around.
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December 2021 by Shannon Pizano (Arizona Dealz)
I recently got scammed off of FB Marketplace when buying "new" furniture from a private seller so I decided to try to find a furniture store near my place and came across Best Buy Furniture. I selected them because of their reviews i'm glad I did. I told the owner about my situation and he gave me a great deal on a NEW sectional at their location. I was super pleased by his professionalism and how he took care of me. As a business owner myself, when you treat and serve you customers well you will have a great experience on both ends and this business has earned my trust and even more purchases in the near future. Thank you Best Buy Furniture for your great selection on couches and sectionals and for taking care of me today. I will be back.
