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March 2024 by David Cass
Good service and not too bad prices. They try to work within your budget so you can get what you need.
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March 2024 by Guad15
Against my better judgment I returned to Big O on East Main Street in Mesa. I've had previous problems with Big O such as a serpentine belt they installed coming off on the freeway. Being lied to about tire rotation etc....so again Against my better judgment I called Big O for service on mu truck needed for a trip and was charged over $1000 .in just a few miles driven the problem was back so I was right back in the same position except they have my 1000. Stay away from this place. Since it was sold and Charlie is not longer the manager it has steadily gone downhill.
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March 2024 by Linda McMahon
Had appointment for 1st time slot for oil change and tire rotation. After sitting there for an hour and a half I went to check on the progress and was told they were waiting on a filter. There’s an auto supply place practically next door! I said I would have walked down and got the filter for them had I known. Not sure how long I would have sat there. The clerk was very polite and then personally went to get the filter. Not too happy as I had an 9 am appointment that I’m now going to be late for. Didn’t know you had to a lot 2+ hours for a oil change and tire rotation when yiu had the first appointment of the day.
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February 2024 by Chuck Wilson
Good service
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February 2024 by Kurtis Smidt
This is One of 2 Big O Tires I have been to in 10 years, and I will keep coming to this one. Have had 10 Tires bought at this Main St location and am always more than satisfied with the Service and Product I get.
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February 2024 by Katrina Sorensen
Fast and efficient....Christina was very helpful and very friendly will keep bringing my vehicles here!!
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February 2024 by Vern Polzin
I bought a tire from them last year, this year and had a leak with a nail in thought I would check with them first to check on repairing it. They said it be over $30 to repair it. Check with discount tires they repaired it for no charge. Just thought everyone should know.
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February 2024 by Ryan Chavarria
Excellent customer service. ‰Za
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February 2024 by Robert Floyd
I bought four 40k tires in 2022 and one blew out after 5k miles and I had to pay full price for another, they wouldn’t honor the rotation warranty and the service person was as rude as rude can be! Cortney had the worse attitude and either needs more customer service training or needs to fired!
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January 2024 by Keith Rieland
Took a while to get waited on. Actual service was good.
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January 2024 by Carl Wilson
It took two and a half hours for an oil change. They didn't even move my car in for an hour then I asked for a air filter also and they've got to put that in after 2 and 1/2 hours I just walked. Probably will never be back
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December 2023 by Michael Knepp
Always takes care of me.
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December 2023 by Kim Savage
Great place for all your car care. Always get great service .
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December 2023 by Gary Cross
Very professional and courteous reasonable pricing
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December 2023 by Aerika Ashley
Was a loyal customer for over 10 years. But I haven't gone in a while because the customer service is horrid. Noticed my tire light was on and it's super close to me so I Pulled up and everyone had a "I hate my job" look on their face. Not to mention I was never greeted or welcomed or even talked to at all just Sat there awkwardly for a few minutes and then they came to check my tires and barely said any words. The few words that were spoken to me was if I knew what my tire pressure should be. But they work at a tire place I feel that's something they should know.. Very awkward for a customer. Later when getting home I noticed my tire pressure light never came off. My boyfriend said they forgot to reset the tire pressure when they were finished to make the light turn off, so I called and they were telling me an hour wait for their mistake and to do something that takes less then 3 minutes and Should have been done after they added air to my tires. This is one of many reasons why I don't go there anymore. Especially this location is filled usually with a lot of older folks and you would think they would have better customer service.
