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March 2024 by Aya Lannon
Just got my tires changed by Jacob, Mikey’s big brother. It was done in like an hour and a half. Last minute appointment too
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March 2024 by Lori Melick
I typically buy my tires from Big O as they seem to have what I want in stock and oooookay prices. However, when purchasing 2000.00 in tires about a year ago, they broke a wheel stud and tried to charge me 250.00 to fix it. Something THEY broke. We did not have them fix it, that is a ridiculous price for something they damaged.Fast forward to today 3/14/24; took the truck in for the same tires to be rotated and balanced.Conveniently, TWO studs "broke" this time. Wanted $500.00 to fix. HOW is this something charged to the customer? Seems like a total SCAM or your "mechanics" don't know how to operate an impact.I left the shop with two broken studs. Big O is NOT getting any more of my money.I have bought all my tires from Big O - two trucks, two trailers.. all with Big O tires. So much money spent there over the years.It's a shame that they cant stand by their workmanship.Do better, Big O. Do better.
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March 2024 by Barbara Melchert
I started with a oil change but they found my back tires were so unsafe. I didn't realize this after purchasing this car. They were so detailed about things they did discovered. Samuel was awesome !! So was the guys in front. The tires had to be ordered but they got a Lyft ride for me and had the tires on by the end of the day!! Perfect costumer service!!
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March 2024 by Caleb Peters
One of the greatest spots to go to if you need anything for you care! And ask for Jacob Mikes big brother to help you out
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March 2024 by Gloria Hernandez
I met Jacob, Mikey’s Big Brother and he was awesome and has the big muscles that took great care of my car today!! Thank You!!!
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March 2024 by RanchStandUpStraight
We had a blowout on the freeway and had to have our car towed to the nearest tire shop. Dwane answered when I called to check if they had the tires we needed and he got us right in and out on the same day. Thank you so much, would definitely recommend!
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March 2024 by Jarrod Davila
Came in the day before to make an appointment to have my oil changed only to be left waiting for 30 minutes to be served then being told it'd be an hour and a half before they could get to me because they were busy. Drove 10 minutes down the road and got mine changed in 10 without an appointment or some sick person coughing and sneezing all over the inside of my car while not wearing a mask.
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March 2024 by Cheleigh King
Random day my tire pressure light came on. Mike discovered that I had been driving around with tires that were the complete wrong size for my vehicle. I was able to get serviced same day and everyone was so helpful! Thank you Mike again 10/10
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March 2024 by Mark Ruffcorn
Worst service experience to date. Brought in my own tire,, guy behind the counter seemed frustrated with this. Needed a single tire replaced. Estimated time was 45 minutes, job took over 3 hours. Once I got the car home I heard a rattling coming from the same tire I just had Big O replace and not only realized they put the tire on backwards but they also left a duck head in the wheel which I had to take to another shop to get removed. Absolutely will never use Big O again. I've used Big O maybe 5 times in my lifetime and had a frustrating experience each time with the exception of a Big O location in Missouri. Would give 0 stars if allowed
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March 2024 by Lizzy Secoolish
I’ve always had great experiences here
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March 2024 by Chris Crescione
The service was exceptional, as always. Quality customer service these days is hard to find. This Big O always comes through. Thank you!
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February 2024 by Nick Burrell
Went to Big O Tires because I had a flat end up getting four new tires with there deal buy two get 2 free wait wasn’t long will definitely be back and will recommend a lot of people to go there
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February 2024 by Douglas Langlois
Honest and professional service!
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February 2024 by april worthington
Have brought my vehicle to this location several times and receive A+/5 Star service every time! No matter my automobile situation, they are fast, friendly, and steadfast in helping me resolve the problem!
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February 2024 by Dawn Creek
Amazing service! Great people! Definitely recommend this store for sure!
