Blue Chip Auto Glass is a highly recommended business known for its excellent customer service, quality work, and professionalism. Customers praise the staff for being friendly, diligent, and helpful throughout the process. The owner, Kelly, receives special mention for being fantastic, and employees like Dan and Vivi are recognized for their phenomenal service and attention to detail. The team works seamlessly with insurance companies, often securing approval for original manufacturer (OEM) glass, which is important for safety features and calibration, especially in new cars. Customers appreciate how the staff walk them through the insurance process and explain their options clearly, making the experience smooth and stress-free. Service is quick and efficient, with many customers waiting only around 45 minutes to a few hours for their appointments. The business offers a comfortable waiting area with a coffee bar, mini fridge, and complimentary drinks, adding to the positive experience. Blue Chip is praised for their professionalism during vehicle drop-off and pickup, maintaining good communication and follow-up after the work is completed. The quality of the work is evident in the noticeable improvements, such as quieter rides and properly functioning safety systems after windshield replacement. While some mention that prices can be a bit high, they feel it’s justified by the quality and care received. Overall, Blue Chip Auto Glass is regarded as a trustworthy, friendly, and reliable choice for auto glass needs, with a commitment to customer satisfaction and safety.
