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February 2024 by 99 Sean Walsh
Friendly staff,and very knowledgeable.
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January 2024 by Mario Deleon
What a bad customer service Carlene need to look for a job somewhere else is she doesn't like working in customer service ?
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January 2024 by Manny T
Worst customer service ever from this branch. As I’ve been banking with BMO Harris for 3 years now, I’ve learned to skip this location and go somewhere else.
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January 2024 by Andrew Thomas
Lady is quite rude at the window, been banking here for years and I'm just n3ver satisfied with the experiences with there attitude when I have to enter the store
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January 2024 by Bill Carter
If I could put negative stars I would. Haven’t a clue what they are doing.
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November 2023 by Brandy Moreno
I have banked with BMO for around a year and have been pleased with the service, but yesterday made me love BMO even more. Her name is Joanna or Joanne… she went the extra mile for me yesterday, without even being asked, and helped me more than she even knows! I was so surprised by her phone call that I wasn’t able to ask her name again. It was truly touching how she was willing to help me with my account. She is truly an asset to your company.
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September 2023 by Ron B
Came in to open an account today. Was told wait was 1hour 30 minutes. No thanks.
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February 2023 by Dwayne
Had a quick question and I was the only customer in the lobby. Stood in line for a few minutes watching the teller doing some data entry and paperwork. I don't think the world revolves around me but their employees are paid to sit there and customers are usually taking time from being paid to do their banking. I suddenly remember why I closed my families accounts at this branch. I'm not impressed and I would rather bank at Big O Tires.
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January 2023 by Anne Bethell
They keep turning off my online banking. I was on hold for over 2 hours on Saturday and after finally being able to speak to a person they couldn't fix it because no manager was available. What I truly found offensive is when they told me to drive to different places to pay my bills!Still wasn't fixed on Monday by 11:00. So another hour of my time was wasted at the branch trying to resolve the issue. Finally got it fixed but if it happens again I'll be looking for a new bank.
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December 2022 by Gordon Hamborg
This has to be one of the best banks I have visited in a very long time. Staff is so friendly and very knowledgeable about the wiring of the moneys
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December 2022 by Diana P.
I've been banking at the Greenfield and Baseline location for MANY years and was extremely happy with them. I bought a new home near the Baseline and Crismon location and started banking there. After talking with Jo-El, I decided to apply for a Home Equity loan. Long story short, she left, new loan person took over and does not return voicemails, and when you do get ahold of her, she says shell check on it and call back ... she never does!!!!!!. After leaving repeated voicemails asking for information, and either lost or misplaced documents, I've decided that if I don't hear back by Monday, I'm going to transfer my accounts to another bank.
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October 2022 by Brittany
Quick stop in for a withdrawal, very friendly service
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July 2022 by Ryan Marsh
Closed during business hours. We rushed in from out of town to get here to handle a 5 minute transaction, and the place is closed up. So don't ever count on this location to be open during it's posted business hours. Even as I post this they should be open.
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November 2021 by Brittany M
Quick stop in for a withdrawal, very friendly service
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October 2021 by Niesl Pamela
I went to BMO Harris Bank today to get a cashier's check withdrawal from my account to buy a car. The withdrawal emptied much of my savings account. The male teller was very cold and rude. I told him "now i guess I'll have to start saving to build up it up again". He totally ignored me. He then said sharply "you realize there is a $10 fee for a cashier's check." He was acting like i should feel guilty for removing my money. At one point he needed a pen and i slid the one i had been using to him. He pushed it back at me and said, "that belongs in there", motioning to a cup. I rarely go to the bank - do most things online - but this is the second situation of bad customer service there.
