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November 2023 by Vivian A.
I had a wonderful experience buying my 2024 Toyota Camry SE at Berge Toyota. I received a VIP treatment at Berge Toyota. My Product Specialist, Elijah Vargas, was a top-notch salesman and was very professional. The Berge Toyota Sales and Financial team Mr. Scott Henkle, Mr. Chris Lopez, and Mr. Moreno along with Elijah Vargas went above and beyond to make my purchase experience a delight. I went to Berge to see a Toyota Cross, but when this model did not fit my lifestyle, the Berge Team showed me different cars like a fashion show until I decided on the 2024 Camry SE. They were very patient with my car must have specifications.Berge General Manager, Mr. John Stanley, a great businessman, saw my potential as a pre-approved buyer and supported his team with my requests so they could finalize the sale. Elijah Vargas and another coworker brought my 2024 Camry SE to Vail, AZ near Tucson. I received a white glove treatment. Overall, It was an exceptional experience buying my car at Berge Toyota. A 5 out 5 stars experience. I highly recommend them.Vivian A.
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November 2023 by Alloush Al Jamal
The best Toyota dealership in Arizona.Everyone is nice hereFriendly staff and professional.They will take care of you and treat you with respect.They offered us pizza, donuts , coffee and water .They even have a kids playground for your kids to play .I will always bring my car here . I drove from Phoenix to Mesa because of their service.They will even wash your car too for free .Other dealerships in west phoenix don’t do that .I’m happy with this service and will be back .Make sure you buy your car from hereAnd bring your car here for service.You won’t regret it
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November 2023 by Cianna Alexiss
Elijah made my purchasing experience with Berge Toyota one to remember and highly recommend. He was very knowledgeable and his insight made me confident that I was making an informed decision for the purchase of my newest car. I normally hate dealing with car salesmen due to the pressure they can put on you, but this was a different experience and I'm thankful for that.Cesar did an amazing job helping finalize my decision, he did everything he can to get me everything I was looking for and also bought us lunch in the process of waiting! Thank you!Ricardo made the paperwork process super easy and very understanding. It can get a little overwhelming but I felt so comfortable.Overall, I will most definitely recommend and will be back myself!
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October 2023 by Onita Heitholt
By far the best experience I have had. The paper work didn't take too long and we were able to drive away with a new car. Great customer service, everyone was very polite. Joshua Burke is a great salesman as he helped us find out perfect car.
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October 2023 by Aaron Davis
Let’s talk about Alex “Salesman “ . What a great guy!! No pressure, good listener and made it easy from start to finish. I would definitively ask for him if you want a great buying experience. From start to Finance, all great ! Thank you everyone that helped us.
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October 2023 by Jess Shafer
The company I work for just bought 2 brand new Tacomas from Berge about a month apart. Robert, Vinny, and Chris made the process so quick and simple both times. They had everything installed on the trucks and paperwork ready to go when we arrived. The dealership overall has good vibes, and everyone is very friendly and accommodating. We come here for all of our truck needs and will continue to do so because of the great service and people.
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October 2023 by Amber C.
Berge Toyota is top level customer service in all areas! They treat the Customer like VIP. Best deal i could find and went out of their way to make sure i was happy with their service. The only place I'll ever shop for a vehicle! John, James, and Alex are the absolute top level gentlemen!
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October 2023 by Amirah I.
Title: Exceptional Car Buying Experience at Berge ToyotaI recently had the pleasure of purchasing a new car from Berge Toyota, and I cannot express how impressed I am with the outstanding service I received from Alex Thames, Vinne Mirando, and the entire Berge team. This review is a testament to their commitment to customer satisfaction and excellence.On a Saturday afternoon, my son and I set out to explore new cars. Prior to our visit to Berge Toyota, we stopped by the dealership next door, and to say the experience was underwhelming would be an understatement. We were met with indifference when we mentioned we were not making an immediate purchase. Fortunately, we decided to stroll over to Berge Toyota, where everything changed.Alex welcomed us with a warm and genuine smile and immediately showed a keen interest in understanding our needs. After providing him with some information, he presented us with a variety of options, including a new vehicle I hadn't even heard of. The test drive was a breeze, with no pressure or expectations.Once back home, I conducted thorough research and continued our conversation with Alex through text messages. This two-way communication was incredibly valuable in helping me make an informed decision. Meanwhile, I also visited another dealership where I was met with unfulfilled promises and a lack of responsiveness, which only reinforced my positive impression of Berge Toyota.By Tuesday, we had sealed the deal, and I'm eagerly awaiting my new car's arrival in the coming days. Alex, Vinne, and the entire team at Berge Toyota were patient, accommodating, and attentive throughout the process. I cannot thank them enough for their exceptional service.Not only do I highly recommend Berge Toyota for anyone in the market for a new car, but I also want to emphasize that Toyota's reputation for reliability is complemented by the outstanding service provided by this dealership. My experience at Berge Toyota far surpassed my encounters with other dealerships, and I have no doubt that I made the right choice.Thank you, Berge Toyota, for making this car buying experience seamless, enjoyable, and successful. I look forward to many happy miles in my new car.
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September 2023 by Victoria S.
I am super excited with my new Toyota 4Runner TRD Off-road. I also want to thank Josh H. for your patience and willingness to answer all our questions. We had a very pleasant experience. Victoria
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September 2023 by Mel H.
Alex T. was a great salesman to work with. He was super knowledgeable and pleasant to work with. My husband and I both are not fans of the long process sometimes it can take to get a car but Alex made the process run seamlessly. We are happy with our purchase.
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September 2023 by Joe Torres
Do not buy from Berge Toyota. They are liars, scammers and sell defective new vehicles. They lie in their recording that they pride themselves with customer service. The General Manager John Stanley cannot even return a call. Who will join me to picket this terrible place?Update: Please do not lie for John Stanley. You nor him have seen or evaluated the vehicle. Even your sales manager James agreed removing the grill insert is easy and does not affect the seal in the hood. He was willing to help until John Stanley shut him down. Even the hood scoop is leaking water into the engine compartment. Did the grill insert also “Damage” the hood scoop? I don’t know why John Stanley refuses to speak with customers then tells them via proxy to go elsewhere for service after I purchased two Tacomas in one year from Berge Toyota. This is my thanks from Berge Toyota, to be called a liar, ignored by the General Manager and told story’s of what Berge assumes happened to the hood seal but refuses to be professional and investigate the delivery photos/ videos.By the way, Toyota Corporate states they stand behind the dealer, not the customer. If the dealer does not stand behind the customer, who helps us? Oh, that’s right. Per John Stanley; go to another Toyota dealer and see if they care.
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September 2023 by Megan K.
I absolutely recommend Berge Toyota to anyone shopping for a new car. I went in looking to test drive a vehicle I had my eye on, and Robert was incredible in explaining all of the features and impressive tech on the car. We went for a really fun test drive that was perfectly designed to demonstrate a full spectrum of how the car drives and feels on the road. I was visiting from out of town so I did not end up purchasing a vehicle but they were very respectful of that and not pushy in the slightest. I brought my parents with me for the test drive and they were so impressed with Robert's knowledge and professionalism that they will be back to buy a car from him in the near future. Also had a great experience working with Ruby, she was very friendly and helpful!
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September 2023 by Lance Kenyon
I went in to buy a new company vehicle. I made an appointment, as there were only 5 vehicles in the Valley that met my requirements.Robert Hill was my salesman. No haggling, no upsales. Just honest dealings at a fair price.He worked with my financial department back east, and had amazing follow-up each day as to the progress.
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September 2023 by Chris Rogers
Tito was fantastic. I called trying to find a hybrid vehicle and Berge was the only one with one in stock. We were able to test drive both models we were interested in to make our decision. Oscar and Ricardo both made everything go super smooth. We didn’t feel pressure during the process and were able to get a deal we were happy with. It doesn’t matter if you’re buying a fully loaded Tundra or a Corolla hybrid, these guys are going to take care of you.
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September 2023 by Damaris Fozao Powell
Last week after having a lot of disappointments with other Toyota dealerships in trying to get a car, my husband reached out to Berge Toyota and immediately, one thing that caught my attention was how professional the online agent presented and answered my husband's questions. He took his time to writer a detailed message on what they had coming in store and their processes. My first impression was, Wow! This man is really good at what he does.The most fascinating part was when we went into the store. Their hospitality was amazing. From the attendant who received us from outside to the sale agents and managers inside. We had about 4 agents including the store manager came to us just acknowledging our presence and making sure we were comfortable.To keep it short, Ernie who happened to be our sales agent that evening did an incredible job selling the product to us. He was so transparent in presenting the information about the car we were looking at. Before we could sign any documents, he made sure we understood everything about our soon to be brand new car. After which he took us to the financial guy who also did an incredible job validating my information and applying for our loan with little or no stress at all.Thank you Mike Jonathan, Vinny and Ernie for making our experience memorable. We can't wait to get our car.
