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November 2023 by Alyssa Rodriguez
Thank you thank you thank you so much too big brand tires and service. The staff was amazing. They were very kind and help me pick the best tires in my price range. Thank you for your patience and your service.
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November 2023 by KittenMoon505
Absolutely reliable and prompt. Placed air on my tires, and the tech was amazing at going above and beyond and letting me know to keep an eye on one of my particular tires. Big Tires always come through for me! Thank you very much for the promptness and reliability!
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October 2023 by Cody Hickman
Literally, no better shop in town than this place. In and out in 35 minutes. The service was an oil change and a tire replacement. Customer service from Tim was absolutely stellar. Way above and beyond. Will not go anywhere else moving forward. Thank you so much Tim and team!
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October 2023 by Monica
Great shop! Great service! This big brand tires shop always exceeds my expectations and more. Britney is a wonderful employee who always breaks down the auto mechanics lingo for me in order to understand what my car needs at the moment. I’ll always go to this shop location. This shop will take care of you and your vehicle. Hands down the best big brand tires in Mesa, AZ.
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October 2023 by Bonnie Jackson
Thought my tire caught a nail as my PSI warning wouldn’t go away despite filling the tire several times. Turns out the computer needed to be reset. Big Brand resolved that issue but also checked all my other tires to make sure they were at the correct pressure. They charged me NOTHING for this. And sent me off with a 50% off coupon for an oil change. Won’t ever be going anywhere else. Period.
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September 2023 by Jahayra Rios
They help you when in need. Great individuals shout to Brittany for taking care of me and willing to drop me off. Don’t be getting your tires anywhere else. The customer care is excellent.
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August 2023 by Shawn Morris
The serpentine belt on my vehicle broke on 110 degree summer day so I called the nearest Big Brand location. They were very busy but worked me in right away had the Belt order ready and waiting pulled my vehicle in got it done quickly and took what I could afford. Unprecedented service that is rare in today's world. Thanks to Celeste
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August 2023 by Alicia Hughes
I had the best experience at Big Brand Tires. The customer service was stellar! From the 1st phone call with Brittany who was friendly and extremely knowledgeable, to my in person meeting with Tim who was very friendly, accommodating and also knowledgeable! I would definitely recommend Big Brand Tires. Not only are they Big in Brand they are Big in customer service!!!!
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July 2023 by Joel Wallace
I went here because I had a nail in my tire and they plugged it with no charge. But that is not the reason that I am posting.Another of their clients came in and had their car examined for issues. The issues with their car were too many to discuss.What I liked about the service manager went through each item and explained the cost, while not being pushy about getting them all fixed. He let the client know the safety factor of each item and cost and had the client decide the direction to go.
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July 2023 by Virgil George
First time dropping my car off and they have helped me a great deal and have been awesome,great experience. They are friendly and enter active with u,I recommend them just by the first impression
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June 2023 by My_randa
Had my oil changed and tires rotated. They were honest and respectful staff. They were fast and answered all my questions. I recommend everyone to go here.
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May 2023 by George West
I have been going to Big Brand Tires for awhile now. It’s not the tires or rotation or other car service that keeps me coming back . It’s the way I’ve been treated every time I go there. Tim the Mgr greets me with the right attitude. I know that my car is in good hands . His staff gets things done in a timely manner. This is the place. Forget about looking around for the right place. Take my advice and give Big Brand Tires a chance ,your car will be happy too.
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May 2023 by Denick S
I had over 5k worth of car problems. My heart dropped when I found out because I knew there was no way I could afford that. Luckily I had a third-party warranty on my car, so I told Tim and he got a hold of them immediately he negotiated with the company to help me get my car fixed. When it was all said and done I was able to get my car fixed for less than $2000. The third-party warranty covered majority of everything thanks to Tim and they got me back up and running in a timely matter also helped me out getting a rental with enterprise. I recommend this company 1000% they care and will do it right the first time thanks again Big Brand.
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May 2023 by Sharmaine Tanner
My first time taking my car here and had a great experience! Team is extremely friendly and professional, gave me a great deal on my new tires!! 1000% recommend and will definitely be coming back for any future services ?
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May 2023 by Toni Gonzales
JIFFY LOOP WHO?????If you are on a budget or in a hurry,come here.I found this place Comfortable.The work for the assisted us was funny and very relatible I think I want a barbecue with a guy. Not to mention I Shocked at the price."In a good way"Whooowhoooopp
