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April 2024 by J Russell
This was my first time at Buca di Beppo for a birthday party and was pleasantly surprised. The staff was very accommodating with en expanding group and quickly moved us and moved tables around. The food was excellent (we had a specialty pizza), while the rest of the group had family portions of much of the menu. It was a great time with great food.Dietary restrictions: They adapted the Gorgonzola Pizza to avoid lactose sensitivities.
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April 2024 by Clark A
Loved the Chicken Limon. Alfredo was a little heavy on the sauce but good. Great service. Would go again to this location.
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April 2024 by Kerri Newell
We went for a family birthday..had a large 11 person party. We had to ask several times for plates and our appetizers were served cold. Food was OK could have been more flavorful.
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March 2024 by Lawrence Tran
Sierra was wonderful and accommodating with our 2yr old son. Our son has a noise sensory response and she let us know that they were going to sing for someone’s birthday and even offered noise cancelling headphones that was her own property. Wonderful waitress/server and we would love to have her anytime we stop by here! I worked in the food industry and Sierra went above and beyond and she reminds me why I miss the food industry. 10/10 made this experience absolutely amazing!
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March 2024 by Paul R
Came in at 4:30pm, got sat in their bar area and experienced some of the worst service ever. Bar tender/server disappeared often and for long periods, knew we were out of drinks before food came and yet we ate our entire meal without a beverage. Then to top it off they don't accept cash and raised their prices almost $10 a plate, which got smaller as 2 of us ate an appetizer and entire meal. For the horrible service and pricing/portion we will not be back anytime soon as the service and tiny "family style" is not worth it.
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March 2024 by Alfonso
Had the most horrific experience of my life. Our server was great. She did everything she could have, considering the circumstances.The restaurant seemed quite busy.The servers seemed composed and in control but the kitchen was a different story.There was so much yelling from one woman that at one point I went to the restroom that is at least a couple rooms down from the kitchen, I could still hear her yelling! I’m truly appalled by what this woman was yelling at her employees. She was so demeaning that it made me sick to my stomach.I heard her say “what the hell are you doing? Who the hell trained you? You’re useless, I’m going to have to retrain you myself!”I had to ask my friends sitting with me if I was indeed hearing correctly.I proceeded to ask my server what was happening with the food. She explained there were 2 cooks down and the chef was cooking with 2 trainees. THE CHEF!!! I use this term lightly because a chef should lead by example not by belittling. When I realized the chef treats the employees with such disrespect I had to leave. I can’t support a business that runs like this.I paid for my drinks and took off.I URGE the employees to reach out to any upper management that will listen. Idk if they have HR. I would personally file a law suit because if this is a daily occurrence there needs to be compensation for this. This is not okay.
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March 2024 by Miguel Ţafoya
The tiramisu was more like of a 4” butter cake, with the thinnest layers of lady fingers topped with rock solid brownie crumbs/chunks!I should’ve never accepted this dessert, my fault… now I have a brick of butter in the fridge,
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March 2024 by Maria Mejia
Our waitress Maria was Amazing she was sweet tentative and fast she was kind to our Family of 5 and our girls loved her! Thank you Maria for an amazing dinner and hope to see you again soon ♥️
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March 2024 by Ana Portillo
The only reason they deserve one star is because the server was really nice and did a good job. Aside from that this restaurant is DISGUSTING. My family and I are visiting from New Mexico and have been to a Buca Di Peppo at another Arizona location once before. This one was awful, the table behind our booth was full of dirty dishes and no one ever came to clean it, the bathroom was gross with urine on the toilet rim and the sinks were clogged and full of water. The food was not even close to being worth what we paid! $95 for what is most likely frozen lasagna! The staff was talking amongst themselves in front of customers (not including our server, she was really good) and it was really unprofessional. I wish I could get my money back for this. I regret suggesting that we go there. Not sure if “Bar Rescue” is still airing but they need to help this restaurant!
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March 2024 by randy jones
Great family restaurant, great food, will go
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March 2024 by Alex Carroll
I just left bucca with my family after having what was the absolute worst lunch ive had in quite sometime. Our food took 48 minutes to arrive. 48 minute ticket times is ridiculous. when we asked where our food was we were told everything is made in house and wasnt frozen.. for supposedly being made in house it didnt taste it. waitress was rude and didnt come over once after bringing waters to refill them or see how we were doing.. . chicken parm was burnt and the sauce was very watery. The fettuccine was very bland and tasted like plastic. The "famous" meatball tasted like literal dog food. We asked another couple on the way out how their food was and they had very similar things to say. And said they didnt enjoy their experience or food either.very disappointing. Horrible food horrible service will never go back.
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March 2024 by Rae Perry
Worst Italian food I had in a long time. No seasoning on chicken fettuccine.
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March 2024 by Ash Harmsen
maria was the sweetest server i have ever met. she made sure we were always topped off, and she helped us sign up and get coupons so we could save some money today. she checks on us just enough and makes sure we're okay, and she was an amazing server. i would totally come back again and love to sit in her section every time.our food was so good too, it was all perfect.thank you maria!
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March 2024 by Ash H.
maria was the sweetest server i have ever met. she made sure we were always topped off, and she helped us sign up and get coupons so we could save some money today. she checks on us just enough and makes sure we're okay, and she was an amazing server. i would totally come back again and love to sit in her section every time. our food was so good too, it was all perfect. thank you maria!
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February 2024 by Lynn H
Mixed bag. Went to celebrate 2 birthdays. The food was mainly good the two exceptions being the "famed" meatballs (bland and hockey puck hard, not seasoned and soft) and the unremarkable baked ziti. On a tab northwards of $500 not even one complimentary birthday dessert? No singing? Pains me to give this experience only 3 stars.
