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November 2023 by Porsche Alexander
Went to another dealership and was recommended to come here. From the moment you walk in your greeted warmly and put at ease. KEN did everything possible to get me the deal I needed and made the process as quick and easy as possible. So lucky to have found these guys. Both were awesome! If you want a stress free, judgement free experience come work with Ken hes amazing!!
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November 2023 by Davina Pratt
First time buyers we were greeted with great customer service and Hazen help us out every step of the way explaining the process of getting a vehicle/financing and very professional within an hour or so we drove off the lot with this beauty my family thanks Mesa Cactus Jack Auto for giving us the opportunity to have this vehicle.
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November 2023 by Abraham Reed
I just bought a car from Hazen, the man is amazing at his job and was so helpful. Thank you Hazen keep up the good work.
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October 2023 by Karla Scott
Hazel Belyea was a very helpful and personal salesman. He did an excellent job getting me and my child in a vehicle. I recommend Cactus Jack in Mesa AZ if you want to get into a vehicle today. The process was very simple I was out in a flash with a vehicle. Thank you so much
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October 2023 by Rachel A.
WORST CAR LOT EVER!!! Beware!! Bought a car from here, noticed immediately when I got home it was leaking fluid. Went back to them, they were horrible and said the warranty would take care of it. You have to pay to use the warranty. Continued to drive it for less than a month and the whole car died including electrical system.
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October 2023 by Davida guerra
After looking forever I finally was able to find a vehicle! I had the pleasure to work with Ken & he was very forward and clear to help me easily get a family vehicle. Highly recommend. I’m thankful for a chance to start fixing my credit!
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October 2023 by Elsie
Was helped out by Hazen and he was fantastic. Straight to the point, and very helpful. He laid out all of my options, told me what I was approved for and did not mess around. He was able to help me get my Buick and I am very happy with this location. Highly recommend this location.
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October 2023 by Farisa A.
This is a last resort place to buy a vehicle ONLY!! If you do have to purchase from Cactus Jacks make sure you make all your payments on time for at least 6 months and then refinance that thing so you can get away from them.I was done dirty by these folks. They've officially "added another notch to their lipstick case".The new tires the sales person seemed Soooooooooo excited to tell me about when I bought the vehicle are not the correct ones. In fact, per the tire shop, they are a hazard. WHAT?!?!?!? *heavy sigh* Now I'm left needing to buy new tires because "tires are not covered under warranty" said the maintenance guy. The only thing good I can say is there is a special financing program for UBER drivers. And, oh, they sell cars. Those are the only 2 reasons for 2 stars. Other than that please stay away.Other than that, my advice is to wait, save up more money, and buy elsewhere.
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September 2023 by Jayy •
I worked with Hazen and it was fantastic he had was super quick and had the best customer service and got me in to a nice car!! 10/10 would recommend! Thank you!
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September 2023 by Jason Tucker
I had the pleasure to be able to visit Cactus Jacks in Mesa Arizona today . This was the the only dealership that I have ever visited in all the years I have bought cars . My sales agent Hazen was very helpful I felt no pressure working with sales and my sales agent Hazen. In my opinion this location sets the bar for outstanding customer service. Who ever is in the market for a used vehicle come down and visit cactus jacks mesa you won't be dis appointed.thank you guys you went above and beyond to help me today . Thank you so muchJason
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September 2023 by Cindy H.
This dealership sells cars that you can drive off the lot but when you get back in the car it doesn't start. You call them to tell them and their answer is "Oh that's weird." It took two weeks before the mechanic could even look at the car to see what was wrong with it. Meanwhile I was without a working car for the first two weeks and of course they wanted the first payment two weeks after I purchased the piece of junk, for the two weeks the car wasn't working. This place didn't even wash their cars before they sell them or put gas in them. When I got in the lemon the gas light was on. I asked them to put gas in it and they said they would put enough gas for the light to go out. Also, they charged me over $500 for document fees and tags, which cost less than $60. This place is the biggest rip off. The one that is in Mesa. We had a great experience at the one on Camelback in Phoenix and that's why we went back to a Cactus Jack's. If you go there, don't let them know if you're desperate for a car because we did and they took total advantage of our situation. Worst people ever to deal with.
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August 2023 by jannie borders
I just got a car from Ken today and he made everything so simple and gave me an amazing deal, and made my payments very reasonable! Ken was absolutely amazing
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August 2023 by Seams EZ
One of the best car purchasing experiences I've ever had. Hazen was amazing. He explained everything in a way to easily understand. Gave us several options to choose from and our all around experience with him was beyond exceptional! Will definitely be referring and coming here moving forward!!!!
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August 2023 by B Johnson
I thought this was a great company but I financed a SUV last week Monday and it’s Wednesday, 9 days later and the check engine light has popped up. Bring a mechanic before you buy a vehicle off this lot.
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July 2023 by Angelica Valenzuela
Just bought a car from Hazen Belyea at Cactus Jack's in Mesa. He was extremely helpful, honest and friendly. The process was fast and we got approved quickly and got a great car. 100% recommend Hazen he was amazing.
