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December 2023 by Michelle F.
Caliber Collision - specifically Ethan was outstanding. I was very concerned as my car was hit while parked and there was quite a bit of damage. My insurance company was unfortunately little to no help at all. Luckily, my service rep, Ethan was amazing. He kept me informed every step of the way answering all my questions patiently and even giving me great tips on how to deal with my specific insurance company. I had more contact and customer care from Ethan than I did my own insurance adjuster. If it were not for Ethan's professionalism I would have lost my mind trying to deal with my insurance company. And the cherry on top is that Ethan delivered my car early in perfect condition at the repair. I highly recommend this shop!
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November 2023 by Reese Parham
Kenny and his staff were amazing with getting me in and out of their care with my car repairs.I am thankful that Kenny was there yesterday evening for me to pick up my car and help me get into my car. His patience and professionalism made me happy to be a repeat customer of Caliber.
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November 2023 by Lisa O'Brien
Very impressed with the entire process- start to finish! Rosa was wonderful to work with and kept me informed at every step . Very professional. Pleased with repair results. Highly recommended!
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November 2023 by Doug Benitez
Great establishment. Easy to deal with. Well informed from beginning to end. The GM Jose is fantastic to deal with, don't hesitate to ask for him. He takes great pride in his job and enjoys dealing with the customers.
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November 2023 by Sterling Taylor
Kenny the manager from start to finish was nice, the office was really nice, and end to end amazing customer service experience.Very clean and comfortable waiting room experience.
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November 2023 by Ruth
Spotless shop. Danielle was amazing in setting up the repair with the insurance company after my car accident and with the rental car company. Kenny was beyond helpful with the repairs. Excellent customer service and quality work all the way around. My car was returned to me completely detailed and cleaned top to bottom!! My car looks like new. Can’t recommend enough.UPDATE: Unfortunately, my car was hit again. This shop is STILL PERFECTION!! AMAR was my advisor and kept me informed throughout. He got my car done a WEEK EARLIER than expected. My car was spotless. They even blended the paint on my door. Customer service simply excels in every way and so does the quality of work. Can’t recommend enough.Service: Body & Trim
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September 2023 by Suzette Brayer
The staff was extremely nice and helpful. They kept me informed, and in no time my car was fixed. They made everything so great and easy because when you have an accident, you think at the time everything seemed so bad. Thank you, Caliber!
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August 2023 by Sally Walker
We were stopped at a light when werewere rear-ended. We called our insurance, and they gave us 2 options. We are so glad that we chose Caliber. Isaiah, our service advisor, was very helpful and caring. We were planning to go on a trip very soon, so we were very concerned about the repairs. Isaiah kept us informed every step of the way and told us not to worry. We would have our van back in time. He got our van back to us almost a week before the scheduled date.Thank you, Isaiah and Caliber Collision.
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August 2023 by Blake Farnsworth
After we were rear ended our insurance sent us to Caliber. What a disaster. The work performed was of poor quality. Within one minute of looking at the car I pointed out several spots that needed to be reworked. Then they made me sign that work had been completed but gave me their word that they would call me when the final part (still needed to complete repair) came in. Months later and still no part. I guess they got their check from my insurance so they’re done with me. Their word means nothing to me.
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August 2023 by Stephanie Petersen
We had a wonderful experience at Calliber on Broadway. Kenny was so helpful and reaponsive. I will definitely be recommending any time there are needs (already have actually). Thank you for getting us our truck back looking perfect!Services: Painting
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July 2023 by Angela Alkhatib
Isaiah was amazing! I was so stressed about the damage to my car, but he made the whole experience much better. He's very courteous and professional. I'm from out of town, visiting family in Phoenix. He worked extra hard to have my car repaired on time so that I drive back to my home state safely. Thank you Isaiah!
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July 2023 by Elise Villasenor
Isaiah was amazing to work with! He kept me up to date and informed through the entire process and time that Caliber had my car. My Jeep Grand Cherokee looks brand new thanks to Caliber Collision.
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July 2023 by Vicky Granillo
I had the best experience at caliber collision. It was a tough situation for me, and they made it. A breeze isaiah has the best customer service and it is very attentive to the customer's needs
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June 2023 by Victoria Ivy
I was in a car accident and my insurance had my Honda Accord sent here to get repaired. Isaiah kept me updated on what was going on and how long my car might need to be there. It originally sounded like my car would take a month or two to get repaired but Calliper works fast! Once I got my car back it had been 4 weeks to the day, my Accord looks good as new!! I'm super happy with this Caliber Collision and I totally recommend them!
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June 2023 by Joy & Virgil Ricks
Kenny was very knowledgeable and also sensitive to our need to get the car back asap. The outcome was great as it was ready earlier than quoted and the repair is as good as new. Thanks!