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October 2024 by Michael Bryce
I brought in a pair of Levi’s to be hemmed for my wife and the hem job looks like my 5 year old daughter could have done a better job. The thread line is crooked, looks like they just cut them and put one line of crooked thread through each leg. And they charged me $25 for this horrible job. I would do negative stars if I could. And to top it off, when I arrived the only employee was right outside the main entrance smoking. GROSS ? now my brand the $80 Levi jeans are ruined.
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September 2024 by Louise Cicero
Great Customer Service from Ciara on Signal Butte! Great cleaning services. Kim in Alterations does a very good job, too, and offers very quick turn-around for repairs. I like that!
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September 2024 by Elizabeth Young
I just wanted to recognize Ciara and her excellent customer service. When you come in she immediately looks up from whatever she is working on and gives you a big smile and welcomes you. She has a great demeanor that makes you feel important and cared for. My last visit I forgot my tix and ran back to the car and when i came back in she was already collecting my dry cleaning. I was pretty amazed, there are so many customers yet she remembered me?! Then she goes in the back and brings some earrings out and asks if they were mine, and I was like, wow I was wondering where I put those earrings (apparently in my pocket a few weeks ago). Then she proceeds to write out my new tix for what i was dropping off and by using my last tix she confirmed I still wanted light starch and my phone number which made filling out the tix much faster. She is a real gem and is one of the many reasons why I chose Careful Cleaners on Signal Butte for all my dry cleaning needs.
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September 2024 by Ericka Sutton
Good place toget your clothes altered. Friendly staff
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August 2024 by James Brooks
I've had several shirts laundered there that come back smelling of mildew. After pointing this out to one of the employees I was told that they couldn't do anything without the receipt. I tried them one additional time and found the shirts that were laundered to smell of mildew again.
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May 2024 by Wade
I’ve used this location a couple times in the past and their performance has been mediocre at best. They seem to always mess up the crease in slacks so I usually use a different cleaner, however I returned for a third time strictly out of convenience since they are right across the street from me, and let’s just say I won’t be returning again.
This time the pants were pressed so poorly that I reluctantly asked them to be redone. I came back a week later to find the pants in even worse shape. The lady working yesterday afternoon (5/21) seemed annoyed that I expected this pair of pants to not have multiple different creases and a plethora of other wrinkles from a shoddy press job. I explained I don’t want to let them make a third attempt at pressing these pants and I wanted a refund.
After trying to imply that a refund wasn’t possible she finally told me I would have to call the Sossaman location to speak to a manager/owner. The woman at the Sossaman location was very friendly on the phone but apparently had to call the owner about refunds. She claimed she left a voicemail with the owner and I would hear back by the end of the day. It’s now been two days so it’s safe to assume it won’t be happening.
If you have any sort of dry cleaning/laundering needs, THIS IS NOT THE PLACE TO GO.
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May 2024 by Rodney Martin
2 stars for staff.
-3 Stars for the lack of business hours, you cannot puck up your laundry before or after work as they open it 10 (sometimes later) and close at 5.
They require you to pay first while they ruined 2 of my Brooks Brothers dress shirts and a Polo Dress Shirt. They have no e at (per their staff) to look up your order via your phone # so do not toss your ticket stapled to your plastic in the event there is a problem. This is not a serious business. I've given them 3 at bats. No more. Moving on after $250.00 in shirts were ruined.
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May 2024 by Terri Heller
The staff is rude. Items aren’t returned when they were supposed to be. It is expensive. I will drive farther to avoid going there again.
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April 2024 by Dawn Gagliardi
Tried Careful Cleansers after receiving an advertisement in the mail. Sorry we didn’t check Google reviews prior. We had 5 dress shirts (Brooks Brothers) laundered and 1 pair of linen shorts (Banana Republic) dry cleaned back in February! Shame on me for not checking the condition of the clothes before leaving the facility (about 20 minutes from our home). The shirts were terrible, iron marks as if they were burned or the press was too hot! Collars turned up and pressed that way! Then my shorts! In addition to the double crease, I could have ironed them better myself, they are ruined! There is some type of red hue all over one leg and along both cuffs! Again, almost as if they are burned.
We did have them redo the shirts, with no improvement I might add… but were told they couldn’t do anything with the shorts without our original ticket!
I would not recommend Careful Cleaners for any of your dry cleaning or laundry needs!
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April 2024 by Gabby Gonzalez
Excellent work.
It's the best we've ever had.
I would also like to say that the person who runs the store is super friendly, there is a woman I think is of Asian origin who is very sweet and kind and really tries to do a good job.
We live in Apache Junction, however we do not mind traveling to this establishment, due to the friendly and cordial treatment and the quality work we receive.
Highly recommended ?
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March 2024 by Cynthia Moore
They are very nice very efficient and professional. Thank you Ms April for your help. I appreciate your hard work and business.
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March 2024 by Angelyne Prince
I was in there on 1/2/2024. First all the clerk was very rude. And, they had lost two people's clothing. And, the young woman didnt even seen sympathetic to the customers whom items were lost. I walked out with the clothing I walked in with to be cleaned. I will never patronize this establishment.
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February 2024 by James Hutton
They wanted payment in advance which is unusual for a dry cleaner but other than that they got my clothes back to me cleaned and pressed on time I have no complaints.
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January 2024 by Steve Moss
They did a good job on my wool shirt. Quickly. Very friendly.
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October 2023 by Gman J
No same or next day
