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March 2025 by ERIK BANKS (LASER SHARK)
Andrew gaxiola at 4353 E main st was very helpful with setting up not just my credit card but also my business account. He also followed up afterwards. Highly recommend!
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February 2025 by Brianne Kelso
Thank you for handling my request in the most efficient way possible, and thank you for being so kind. One last thing, I hope you have that sport coat in multiple options. Brianne
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February 2025 by Greg Hancock
I banked at this location for decades. I had all my accounts here. I moved all of my accounts from here about 18 months ago. Why? Well first of all their savings account and checking account interest rates are insulting. The straw that broke the camels back was their change in policy of not being able to deposit money in an account that isn't in your name. No depositing cash in kids accounts. No friends reimbursing you by depositing money in your account. Well today they topped themselves. I went in to cash some savings bonds that had stopped earning interest. I still had a Chase credit card so I didn't think it would be a problem. Wrong! They basically told me to take a hike since I didn't have a checking account with them any longer. To add insult to injury they said go to treasury.gov to cash them. Well I simply went down the street to a nearby credit union where I never had an account. They were able to cash my savings bonds with minimal effort. Not only will I never have another Chase account but I'm writing this to advise all who read this to avoid Chase!
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November 2024 by Steph Osterhagen
I had to pay a $10 fee to cash my paycheck because I didn't have an account with them.
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April 2024 by Dale Dedrick
Just recently, I've had over 2 dozen spam calls in the span of 3 weeks from companies trying to help me pay my debt down to under 10%. Chase is the only banking institution I do business with.. Checking, Savings, Chase Freedom, Chase Southwest, Car and Mortgage. I don't use anyone else. These Spam calls are from this bank selling my information. Unless there's a reasonable explanation.. I look forward to a response from this institution.
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February 2024 by Jake Harris
There have been some frustrations with front end employee turn over at Chase. It seems I am always meeting a new teller.However, Andrew was very helpful, patient and detailed in his communication regarding my account. I appreciate his follow up and persistence.
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January 2024 by Guad15
The drive thru ATM is terrible!! The worst. The road is slanted away from ATM so most people have to get put of their cars which defeats the whole purpose of a Drive thru ATM. There is no cover or awning over it so the sun glares on it so bad you can't see the screen. No shield if it's raining. Chase does nothing to improve this. Terrible!!!
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December 2023 by person of merica
A mishap with a charge on my Chase account the lady at the counter ,Sarai licon, was very professional and walk me through the matter. And help me to the best of her ability can I recommend her enough very friendly
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November 2023 by J Favazzo
Friendly staff. Went in to order euros for a trip. They had them in two days!
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September 2023 by Kim Taylor
Courteous and efficient bank reps.
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September 2023 by Dee Dee Mohr
Tis a bank ?
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September 2023 by jerry myler
They help me when I got hacked and got my money back and very helpful
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August 2023 by Rachel T.
I'm mainly giving the five stars to Michelle at this branch. She was so sweet about helping after seeing the desperation in our faces after having been to three other chase locations. We explained the situation to her and she was able help us in a gif. The teller in the front was also doing her hardest to help with the second portion of the urgent need we are dealing with, although time wasn't on our side today they were so helpful.
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June 2023 by Rick Peterson (Rainbaux)
Friendly staff but sometimes long wait lines.
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June 2023 by Janin Hernandez
awesome service. super friendly and helpful staff. great music too :)