-
March 2024 by Sophia Ocampo
Can’t even close the lid properly
-
March 2024 by DCO
Amazing customer service and food!
-
March 2024 by Tierney Winn
The drive thru at this location is consistently terrible. Rice is always under cooked and chicken is always way overcooked. I asked for extra romaine and received so little. However, they were nice enough to throw in the disgusting end of the lettuce!
-
March 2024 by Jennifer LaForest
DO NOT ORDER ONLINE AND PICK UP. Absolutely awful quality. Unless you stand there watching them make your food you’re going to get burnt meat and parts of the veggies that should have been thrown out. Unbelievable waste of 30 bucks.
-
February 2024 by Cassie Bix
Service was mediocre. Food was good. But this place was dirty. We needed something quick and it was good but they need a cleaning crew. ASAP.
-
January 2024 by Justice Smith
This location is super stingy with their meat. You would think for what you pay they would atleast have a port of meat worth the money. I’ve tried to give them a chance over and over. As a chipotle lover, I’ve never been to a location that gives such small amounts of protein. I will not be returning anymore.
-
January 2024 by A Teller
The server Jewl was horrible and rude! I bought a bowl, and she made it so sloppy and was rushing. When it was time for the sauces, she didn't bother to wait until I finished my sentences and literally threw guacamole on my bowl, but I wanted it on the side. I said, "Oh, I actually wanted the guacamole on the side, but you didn't let me finish my sentence...." Before I could finish my second sentence, this employee was already in the process of scooping up the guacamole with her hand and putting it in a small container!!! I looked at her like 'you did not just do that' and she just stared at me. I offered my bowl to my sister so the food doesn't go to waste but she didn't want it. Finally, jewl while smacking her gum says "you want a different one" I was officially annoyed with the service and her sloppy attitude so I said no and just left it at that. She also made my daughters burrito and literally wrapped her burrito in guacamole because she, again, sloppily threw guacamole on daughters burrito and didn't care to remove the excess on the foil before wrapping the burrito. Horrible experience.
-
January 2024 by Tarik Rahman
The staff here are super nice and friendly, however they constantly undercook their white rice. I live within walking distance from this location and was beyond excited when I heard they were opening this location. I have gone in there multiple times and EACH time the white rice has been undercooked and crunchy...for what things cost nowadays I would expect it to be perfected. I now drive 10 miles out of my way just to know my white rice will be fully cooked. PLEASE FOR THE LOVE OF GOD COOK THE RICE AN EXTRA 2 MIN :P
-
January 2024 by Delaney W.
placed an order to pick up through the drive thru. after 10 minutes of waiting past my pickup time, i honked my horn and knocked on the glass.. nothing. i go inside and no customers are inside, and the employees are standing around talking. i let them know that a few of us had been waiting a long time, no apology, just asked for my name and handed me my food. i get home and open my bowl to see this... $16 for a double steak bowl and half of my ingredients are missing.
-
January 2024 by smooth sailing
Whoever the kids are that work there , there was at least five when I showed up all were very unprofessional from the moment I walked in to the moment I left. Said thing was the manager was eating on break watching it all go down. Burrito had food everywhere outside of the tortilla when I opened it. Not a professional chipotle whatsoever
-
January 2024 by Derek Breinholt
They definitely need better training at this location.
-
January 2024 by Jonathan N.
I love this place the employees are so nice and the food is amazing for me each time. And the drive through is always appreciated as well as the speed at which they give out the food
-
December 2023 by Carol L.
since the time this location has been open i haven't had one good experience, the past few times i've found a hair in my food but this time i placed a mobile order and hopped in the drive thru only to be greeted with a disrespectful young girl, she not only had no customer service skills but she was also rude and only filled my drink up a quarter of the way and then handed it to me, i understand people have bad days but this girl was clearly doing it on purpose.
-
December 2023 by michelle Hewitt-Bankole
I usually never post any negative comments however tonight I feel like I have no choice. I tried to resolve the matter with customer service but unfortunate I was placed on hold waiting to be transferred to the local store. I was made to wait for 6 minutes after which I was asked to input my remote access code. Bottom line no one at the store answered. My issue is my son bought 2 Barbados burritos and 1 carne asada bowl all orders had white rice, Through elimination process we found out that it was the pico de gallo that was extremely salty I have eaten from this restaurant many times and never had a problem. I am unsure what happened tonight. We tried to plough through it but it was just too much. I hope no one has any medical problem as a result of this. Please watch your salt content!!
-
December 2023 by Matt Bayer
Been to this location twice and both times they fill the bowl with rice and put about 3 pieces of chicken in it ask em to put some chicken on your chicken bowl and they want to charge you for extra chicken. Will not return to this location again.
