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November 2023 by Tomm E.
THE OILESS, OIL CHANGE!!!DO NOT GO TO COBBLESTONE!!!!Ok, so my husband took my 2019 nissan pathfinder to cobblestone car wash for an oil change. 2 days later I had to take back because they forgot to put my shroud back up. they also forgot to put the sticker on my windshield telling me when the next oil change was due. 4 weeks later, my car started to knocking really bad. So we parked it. I was devastated because I love this car.I called a mobile mechanic to come and help me out. He checked my dip stick and said there was no oil in my car! I was like, we just got an oil change a month ago. He said that obviously they forgot to put oil in my car! WTF????? So we went back to cobblestone to ask WTF? The manager was very professional and helpful. He actually followed us home so he could see what was going on. He checked my car out, had me start it and had me tune it off immediately because of the horrible knocking sound. He then put oil in my engine. 3 quarts, until oil was viable on my dip stick. I mentioned the thing about the shroud and the sticker, and he said he knew who probably could have forgotten that. He said he had to talk to cooperate, and would get back to us that evening. Long story short, the next week, after numerous calls to the cooperate office, and a dozen voice mails, because none ever answers the phone, someone actually called us back. The district manager of the oil and lube department. He came out to our house to inspect our car. He actually jacked up the car, and crawled underneath. He said there is no sign of a leak, everything looked good (to him), He left after saying "Im gonna talk this over with my mechanic." And, (ill get back with you tomarrow, when we figure out what to do.)3 days later I call him. Left a message. Because apparently hes off on wedsdays, and Thursdays. He calls me late thursday to tell me they arent going to do anything, because there was obviously something wrong with my 2019 pathfinder. So, can a motor run 2000 miles before it starts knocking from lack of lube? Well, my pathfinder did. Now that I think about, WOW!! Thats a great engine! Something I've learned from all this,,,,, DO YOUR OWN OIL CHANGE!! Its not hard. However, if you choose to take it somewhere, DO NOT GO TO COBBLESTONE!!! And also, check out your dip stick! (when you turn the corner)
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October 2023 by Darlene R
My 83-year old father took my car for a single wash today as a gesture of gratitude to me and he was clear with the attendant, Mr. James Brown according to the receipt, that he did not want the unlimited car wash membership. He was signed up for the unlimited membership anyways by the attendant assisting him at the kiosk. When he asked the attendant to cancel what he had clearly not authorized, the attendant gave him the barcode sticker and a card with a QR code and told him to call to cancel. At his age, my father has no idea how to use a QR code and I contacted Cobblestone on his behalf. I am waiting on a call back to cancel the membership and provide feedback on a situation that should have never happened in the first place. The attendant took advantage of my elderly dad to clearly meet a quota and that is dishonest and not an acceptable business practice.Update: A member of the Cobblestone team (Ethan) contacted me via phone the next business day and advised that he would cancel the unlimited membership plan effective immediately.
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August 2023 by Google user
Be careful when you go to this carwash as you leave the barcode reader at their kiosk in the fast pass members lane they have a curb that you will hit. The manager there has said they know that it's a problem and people run it over all the time and was give corporates number to deal with them. I have left messages and am now being ghosted. I have went back and seen other people get out to check there cars out after running it over.
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August 2023 by Gregory Schwing
Be careful when you go to this carwash as you leave the barcode reader at their kiosk in the fast pass members lane they have a curb that you will hit. The manager there has said they know that it's a problem and people run it over all the time and was give corporates number to deal with them. I have left messages and am now being ghosted. I have went back and seen other people get out to check there cars out after running it over.
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August 2023 by Charles Bempong
Highly recommended
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July 2023 by tisdue
This would be the nicest gas station in Queen Creek if the entire store wasn't ALWAYS 90 DEGREES. Fix your A/C please. It feels really gross in there.
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June 2023 by Elis Castillo
Towels are dry. Hated this location. Go to the QC and Higley location.
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May 2023 by Jared S.
The best car wash in the area. Fantastic customer service. Christian P. Went above and beyond to provide great service! Thank you
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May 2023 by DOn't quIT
Wow! Cobblestone went above and beyond. I brought my car in after my daughters birthday extravaganza and there was all sorts of mess my minivan. They cleaned it very well. It looks new inside. And smells great too. Would definitely say check them out.Services: Auto detailing
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May 2023 by Hussein Gawad
Cobblestone advertises that certain locations are open until 9pm, yet said locations consistently close early and without warning. Thus I am having a 3rd experience where I drive 10 miles to get my car washed only to find the location closed....and it's only 830! I just subscribed to superstar car wash. Looks like I'll be making the switch.
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May 2023 by Diane Welch
Had my car wash here and the gentleman who checked me in, Ethan was amazing and great customer service! Will definitely come back again.Service: Vacuuming
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April 2023 by Renton Thurston
Had a great experience! The staff was very informative and store was very clean. Vacuums had powerful suctionService: Vacuuming
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January 2023 by John Cochran
First time to this location... It clearly says in big numbers 329 however in smaller letters down below that with a paid car wash... I walked in and asked about the 3:29 and the girl was quick to snap at me oh no it's 3:49 without a wash... No worries there's lots of choices I will not be back for rude and poorly marketed gas prices.. just trying to get you in with the low price.. but guess why they want you to pay a $15 car wash.Good luck cobblestone I was knew there was a reason that I didn't like this location... Photo attached you decide! Just went across the street and saved $0.10... please I don't have to deal with rude employees and obviously sales aren't very good at cobblestone at this location cuz it's always dead.. I wonder why.. Superstar Car Wash is a much better option... Check it out you'll find out that it's true
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January 2023 by canon anderson
The car wash ripped off my antenna. When I told their workers, they got it for me but said they aren’t liable for antennas. I been through the wash a few times before and had no issue, at it’s one of the short shark fins builds. They take no responsibility for damages.
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January 2023 by Ryan Fortress
They sent out coupons for grand opening. Unfortunately the coupons didn't work. Went across the street and got an excellent car wash
