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July 2022 by Rosa R.
The person checking my purchases at the end was rude. The cashier forgot to scan my water and the man treated me like I was trying to steal it. So disappointed. Will never go to this location again.
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June 2022 by Kaitlin S.
The older workers discriminate against young people especially the front people this Costco is the only Costco I have issues with
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June 2022 by Mark J.
Racist pharmacy , prescriptions were sent over yesterday one of them was needing verification from the doctor yesterday. This morning called and checked if ready they said yes all 3 were ready including the one that was needed verification. My wife is sick so I was picking up for her then said that she called and said that only she can pick it up when I got there. She did no such thing. So she had to drive 20 minutes away to pick it up get out of bed sick just for them to tell her after they already verified it and said everything is ready when she gets up there now they need to call and verify it again which shouldn't be a problem at all but they give us rude stares and can't give a answer why they would tell us everything is ready did not feel comfortable in that store at all never giving Costco the time of day every again
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May 2022 by Swavey S.
Today I purchased a package of Del Real Pork Tamales and one Tuxedo Chocolate Mousse. BOTH were absolutely gross. The tamale (masa) was more like an uncooked dough texture and the cake was like chewing a gooey clay. Both were horendous and Costco needs to remove those items from their shelves. NASTY and GROSS. Nobody could possibly enjoy eating either product. Wow...Costco Marketing dropped the ball on these two products. DO NOT BUY, bad, bad, bad!
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February 2022 by Haley N.
Great location, great people! We found everything we needed and BONUS SAMPLES ARE BACK! We were able to try some yummy pork dinners and salmon, and because of the sample we actually purchased some delightful bratwursts. We had a quick check out, complete with perfect Kathi would loaded our cart with our goodies well placed in their boxes. She was wonderful and kind and everyone should love Kathi as much as we did! Another thing we noticed was how well paved the parking lot was. Smooth ride out, with carts put away too. Overall, 5 stars and 10/10 recommend coming to this Costco! TIPS & TRICKS: * Make sure to hit up the snack selection near the registers! There are always yummy treats to hide in your pantry :)
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February 2022 by Ben A.
5 stars based solely off Kathy in the food court. I normally go to the County Club location but our food court is shutdown for a remodel. So we phoned in an order for a whole pepperoni pizza & also got 5 hot dogs with drinks. As soon as I placed my order at the self serve kiosk Kathy called out my number & asked what my name was for my phone in order. She then proceeded to get my drink cups with lids & straws (all organized neatly), she then let me know that my pizza had 5 more minutes but that she was going to get my hot dogs ready. To make things easier for me to carry she placed all 5 wrapped hot dogs in an empty plastic bag (that their buns come in.) Kathy also asked if I would like a small box to help me in carrying 5 full drinks (I've never had a worker at any Costco food court go out of their way like this to help me in prepping to carry out a large order before without being asked beforehand.) Thanks so much Kathy, I've been a Costco member since 1999 & have never encountered anyone as helpful in any Costco food court. Just a side note about this location, it is Snowbird Central & the parking is a bit nutty at times. Also shopping takes a bit longer in the winter due to much slower grocery cart traffic inside (most likely due to half the shoppers being from the Northeast, Midwest, or Canada & them not being used to the store layout & where things are located.)
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November 2021 by Janee C.
I have been a member of Costco since it was price club. I really like the deals in the quality of the food that you can find at Costco. I definitely recommend this business
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October 2021 by Seth R.
I own a construction company so we buy pallets of water from here they started charging a extra $75 for the pallet and when you bring it back you get you money back. So we finally finished both pallets and I try to return the pallets and they say no we all ready have they say I returned a blue one and a black one we never had a blue one just two black witch I brought back today they said no in there system it returned already and so they won't return our $150 dollars and won't do anything all they say is sorry we can't do anything so we are just out the money and they took the pallets so now I am just out of luck I returned the pallets and out $150 dollars not fair and a horrible way to treat a customer who had a membership for 15 years
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September 2021 by Richie Cherubini
It was a quick but rewarding trip to Costco. Was able to pickup my glasses and purchased items that I needed
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August 2021 by Tina Gentilini
Just enjoy the service in all departments and the fun items that they sell. And we love love there $4.99 hot baked chicken
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July 2021 by Kay W.
I am so upset with the customer service here. Specifically Member Services. Corporate renewed my membership over the phone, and when I came in the store it wasn't updated in the system. Several people assured me that Costco doesn't do that over the phone. Although I assure you they did. So after speaking with several managers, and them FINALLY pulling my history up THEY COULD SEE EVERYTHING. After seeing everything that I explained no one apologized or had any remorse for basically calling me a liar for over 20 minutes. If I could give NEGATIVE STARS I WOULD. Some acknowledgment of the mistake on their end after waisting my time for 30+ minutes was the ABSOLUTE LEAST employees in leadership positions should do.
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June 2021 by Diane Godwin Bernal
I was really surprised to find plus-size clothing for women!Very nice too!
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June 2021 by L.J. Crandell
This location was great. Not too busy and they were super quick helping us load up a couch we bought. Thumbs up!!
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June 2021 by L H
Finally no masks and they have samples again. Still one of the easiest costcos to get in and out of
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June 2021 by Taylor Perry
Really disappointed with how customer service has changed at this Costco. I’ve been going here for years without issues until recently. For the most part, the only nice employees left are at the return counter and the receipt checkers at the exit. Cashiers are snide at every opportunity and of no help if you need a box and they are out at their particular station. Even the cart return employee was giving me a hard time because I was struggling to keep my cart locked in the return. Next time I should just leave my shopping cart as far as possible instead of trying to help them out. No point being a kind customer here. So disheartening to spend $200-$400 each visit only to leave feeling like a simpleton.