Costco Optical offers outstanding customer service, with staff like Nandi and Jimmy providing a welcoming atmosphere at checkout. Customers appreciate the great selection and quick service, often reporting a wait time of around 10 minutes. The integrity of employees is commendable, as shown when a lost iPhone was safely returned to its owner. Many customers express high satisfaction with their experiences and products, including helpful advice on frame size. Dr. Woo is noted for her fantastic care, effectively addressing vision issues and making patients feel heard. Overall, Costco Optical is praised for its service, products, and attentive staff.
To long of a wait but Marsala waited on me and she was worth it. Even though it was absolutely crazy she still was kind and helped me get my glasses right. Thankyou
October 2024
Charles had my new glasses ordered in a matter of minutes!
August 2024
Jessica was a delight to work with and took care of me wonderfully. So glad I chose Costco to get my glasses!