-
June 2024 by Brent H
My wife was having issues with calls not coming through to her iphoneXR. Guadalupe, the associate that helped us, was very knowledgeable and professional. By far the best experience I have had with cricket staff. She had us in and out in no time and my wife's phone issues seem to be resolved. This location is about 20 mins from our home, but well worth the drive.
-
May 2024 by Zachey H
Don't go here they took $70.00 out of my bank account and said that the transaction never went through on there end but still have my money and I dont have no new service with them and they keep saying that they can't do anything about it.
-
April 2024 by Elizabeth Young
Very friendly and supportive
-
March 2024 by Maria Rodriguez
Awesome customer service, Vanessa is the best! She gave excellent service! I recommend getting their services !♡
-
November 2023 by Mike Wells
Don’t close the damn store before 7pm - as you advertise on your website, door, and everywhere else. Closing early like this is frustrating as I work late, and I am depending on you honoring your displayed hours of operation. Just because there may be no one in your store 15 minutes before you close, doesn’t mean you should lock the doors. Be better!
-
May 2023 by Samantha Payson
Tried to go in on Wednesday afternoon to purchase a new phone. Lil girl behind the counter would not turn the music down or feel the need to wait on me. Changing my service
-
April 2023 by Terri Varela
Esmeralda was so helpful to me today at Mesa Riverview.She is fantastic with her customer skills!!! Thank you so much!!
-
January 2023 by Security
I'd give you zero stars if I could. They run specials on phones they don't have in stock. They post 1 employee at this location and just let the line build up. Absolute garbage, stay away from this locatation.
-
July 2022 by Julian D Vigay (Jul)
I went in thinking that I was about to price out maybe getting upgrade on the phone and the service was so good and it feels so impressive that I ended up the next upgrade which I'm happy with it. Girl behind the counter was so nice and he's doing I was in and out of that place 15 maybe 20 minutes with a new phone. Good place to get a phoneUpdate:I went in today to buy a new case for my phone that I purchased a year ago. The phone is still like new but the case is wrecked. Danitza T. the clerk at the counter found me a perfect case, mounted the protective screen, and was so kind and helpful during the whole process that I found I needed to give the new location a shout out: good job all of you at Cricket Riverview and thank you Danitza.
-
July 2022 by David Chesley
When I last bought a phone here at the Cricket at Mesa Riverview, I'm afraid the service was very poor. I wasn't permitted to swap my phone in within the seven days allotted, even though the contract I signed clearly provided for returns within seven days. I brought it in when I did because I was busy at work before then, and was counting on returning it, because it hadn't worked well from Day 1. Unfortunately, even after reaching out to support and calling for many weeks, they consistently gave me the cold shoulder. I've since enrolled in law school, and in the past two years have learned that what they did was illegal, but I didn't know what to do at the time. $150 was a lot of money for me then--it still is, really. It was tough to waste that money.
-
July 2022 by Christian Navarrete
Two days trying to lease a phone even I get approve it for 1500At the end my cards was no been reading for the machineThey talk me maybe it's my bankI check with my bank and my cards are working everywhere but not to them (cricket) so they can't help me at all and I just waste 4 hours of my time for 2 daysSo frustrating w cricketI have 3 lines for my company for 7 years I'll start looking for another service phone line
-
December 2021 by Tracey Brown
Cricket needs to do better with long time customers hardly ever any loyalty deals on phones and phones usually only last a year that's kinda sad. I have had to purchase a phone every year for past five years . I been customer since 2013 we in 2021 going on 2022 I never get a deal on nothing nor even paying my bill ... They could offer something like you been a customer for more than 3 years get 90 days free phone service. But of course No you gets no deals
-
June 2021 by Kathy Griffen
Bad customer service the only thing they what is money
-
May 2021 by Julian D Vigay
I went in thinking that I was about to price out maybe getting upgrade on the phone and the service was so good and it feels so impressive that I ended up the next upgrade which I'm happy with it. Girl behind the counter was so nice and he's doing I was in and out of that place 15 maybe 20 minutes with a new phone. Good place to get a phone
-
July 2020 by Elvis Mardegian
No good
