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May 2025 by Peter Imperialy
I'm a current customer, had to replace my iPhone. I brought them and unlocked iPhone from Apple. The young lady running the front end was very helpful $10 for a SIM card, it took literally three or so minutes. She even dealt with helping me do some of the setup to recover my Apple account which she definitely did not have to do but she was more than patient with it and very nice. The store was clean and organized
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February 2025 by Rosemary Boldman
Thanks for all the help Kim. Keep up the good work!
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February 2025 by Norma Venzor
thanks for the help kem
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January 2025 by Yong Mattson
Thank you for the help Johlita
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August 2024 by Hilani Kochari
Thank you to Luz for all the help!!
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July 2024 by Leslie Allen
Great service and knowledgeable about what to do to switch from StraightTalk to Cricket plus helped find all the accessories for my boyfriend's new phone. She was from a different store but was a huge help.
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July 2024 by Glenda Paz
Banely G she was a great help at Cricket ! I would highly recommend her.
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April 2024 by Scott “Skeletor”
I went in to address a chip in my screen and I decided a new screen protector would solve the issue. When I went in the clerk which turned out to be the assistant manager or manager rather wasn't determined tried to upsell me on a variety of accessories. Bad day and bad choice to choose this store because the seem like they don't care about the customer at all. Proof of this is I came in an hour before closing and left with a screen protector I had to put on myself because the manager Banely, who was rude to me and had me questioning if I should leave Cricket altogether, wanted to sell me accessories rather than do what I came in for. When I started to point out the time until closing shouldn't she put on the screen protector she barked at me that it would get done. I asked for her name and employee ID she stopped working on helping me and shifted to another person who was trying to get something last minute. I don't see me coming back here unless it's to complain about Banely she was awful and supposedly the one in charge. At my job if a customer comes before close we stay maybe lock the door to new customers but we stay and give the customer service they deserve. I'm more than dissatisfied with my experience and wish I wouldn't have run into this lady because she is rude, unprofessional and didn't help me with a screen protector which I thought would take 15-20 minutes and gave me a hard time. They deserve 0 stars because of the manager Banely on this visit. If you can drive further Avoid This Store.
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April 2024 by Byron Greenberg
Lady working there was very helpful and polite. She spent over an hour setting up our new phone.
Thank you.
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March 2024 by Scooter McRutger (Kip)
I went in to address a chip in my screen and I decided a new screen protector would solve the issue. When I went in the clerk which turned out to be the assistant manager or manager rather wasn't determined tried to upsell me on a variety of accessories. Bad day and bad choice to choose this store because the seem like they don't care about the customer at all. Proof of this is I came in an hour before closing and left with a screen protector I had to put on myself because the manager Banely, who was rude to me and had me questioning if I should leave Cricket altogether, wanted to sell me accessories rather than do what I came in for. When I started to point out the time until closing shouldn't she put on the screen protector she barked at me that it would get done. I asked for her name and employee ID she stopped working on helping me and shifted to another person who was trying to get something last minute. I don't see me coming back here unless it's to complain about Banely she was awful and supposedly the one in charge. At my job if a customer comes before close we stay maybe lock the door to new customers but we stay and give the customer service they deserve. I'm more than dissatisfied with my experience and wish I wouldn't have run into this lady because she is rude, unprofessional and didn't help me with a screen protector which I thought would take 15-20 minutes and gave me a hard time. They deserve 0 stars because of the manager Banely on this visit. If you can drive further Avoid This Store.
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February 2024 by Wairimu Mwaura
The Sales Ladies were awesome ?... They went out of their way to help me and were so kind...
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January 2024 by Concrete Grinding
This is my neighborhood cricket. I'm happy they are back open at this location. I highly recommend you use this location typically you can get right in and out. Banley and Princes are very helpful and friendly. South West corner of Sossaman and Broadway.
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October 2023 by C Bradford
Wasn't sure what I wanted when I went in. I asked a lot of questions and the young lady working was very helpful and kind. Glad to know there are still kids out there nice to us old folks ?
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October 2023 by Debbie Dunnell
Not very friendly, had to come back after know, it was posted on the door that they would be back in a minute not very professional
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October 2023 by Natividad Ochoa
Banely, Yaihr and Christina OMG!! The absolute best customer service I have ever received! This is my store now, it's a ways from home but well worth with it!! Love this group of people!! Thank you so much for all of your help ☺️
