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February 2024 by Chris ..
Needed help with a hardware issue I just couldn't take care of myself. Rod was extremely courteous and got me fixed up in no time. Really appreciate it!
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November 2023 by Brittany H.
I went in at almost closing to grab one item and I was trying to hurry because it was almost closing. But that didn't matter, everyone working there acted like it was the middle of the day. With my son in his baby carrier in tow I was greeted by Reggie immediately. He found my item in less then 3 seconds, took it to the register, and walked it out to the car with me. I have never been to a store in the last few years with this kind of kind gesture and customer service. Thank you Reggie for reminding myself and us all that some people are truly great. I will be shopping here as much as I can.
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October 2023 by Becky G
Best customer service ever ? this store has everything. Love it. Best stuff. I would go there for all my shopping needs.
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September 2023 by Phoenix Rising
Large selection clean with decent amount of stock. Easy parking. Helpful and kind employees.
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August 2023 by Cullen Black
Customer service is hit or miss, while their stock of paints seem too old. Our most recent project involved a couple different paints from them. Every can had chunks in it.
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August 2023 by __
Nice, friendly, and helpful. This is a bigger ACE store. Everything you could need.
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August 2023 by Jennifer B.
Just left here where a young man cut some mailbox keys for me. He was so sweet and professional. Everyone in the business was so nice. Not sure who the owner is if this store but your doing it right. Every one was pleasant and helpful and happy. Thank you for restoring my faith in customer service. It is still around.
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July 2023 by DJ Tombstone
I'm new to the area & stopped in right after opening on a Saturday introduced myself to Reggie or "Big Regg" had a small list of items I required for the new joint we moved into & Regg came through like a true player & literally knew exactly where everything i needed was.. like exactly.. I need to make another list, go back in & see if it was just the planets aligning correctly for him at that moment or if he's really that dang good...Thanks Big Regg.. and like Arnold, I'LL BE BACK
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July 2023 by Vernon L.
This is an unusual write up as you will see after I finish. The store has a gentleman (JR) that does cooking on the traeger grill and makes some very good appetizers and food for a regular meal. Each time he cooks there are different items that taste so good. I know that the store backs him and he utilizes a lot of their products. The men will like the ease of cooking things on their traeger. It gives you some good ideas and JR will talk with you on anything that you would want to know. He does it for the pure joy of cooking. On the first or third Saturday, JR starts cooking around 9:00 and start serving things up around 10:00. I don't work for Ace, I just buy items to use with the traeger. More people need to see what wonderful things that are created.this is not just for men, the ladies are also welcomed
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May 2023 by RYAN POMEROY
They are always helpful and assisting me everytime I am in the store. They also have a killer selection of bbq smoker supplies. Rubs, pellets, grills, bbq sauces etc. I have never seen or heard of most of these spices etc and I cant wait to start trying the ribs and sauces one at a time.
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May 2023 by Viveca Colagrossl
I can't find my 1/4 inch line hole punch, so I tried to find one at another place, they didn't have it. So, I stopped here and that had it and it is even better than one I had before.
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March 2023 by Richard Adams
Overall great experience. We ordered a special screen for our patio door. It was ready ahead of schedule. They installed it for us and service was great.
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March 2023 by Vincent Sproul
This is a huge ace hardware, I love it. They had so much stuff that other ace hardware‘s don’t normally have. The staff was super helpful and nice and we were just laughing about how many options they had. Pretty good prices, a little expensive
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March 2023 by benjamin de valk
5 stars !! Adams Polishes product on the shelf at competitive pricing is beyond the best thing ever . While I only inspected the Adams section- the rest of the store was spotless and the staff was super friendly . Thank you Kabats !It was also nice NOT being bombarded by Anderson window rep not only on the way in but on the way out. Classy ! I‘‘ll be back !!
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March 2023 by Tyler Wright
This is by far the most unprofessionally ran store I've ever stepped foot in. Not only did my wife and I get disrespected and questioned (with a receipt right in front of "Rodd") about theft, but then I overheard another individual that made a comment about how my wife and I "smell" and that they could "smell the vinegar". We just came from the gym and were in a hurry to get our youngest to Soccer. My wife had been in previously 2 separate times, while trying to learn about plumbing and fittings, to better herself. Somehow, being good paying customers, specifically to this location somehow warrants this kind of behavior? I love supporting small businesses, but not this one. Not any longer.To make rude and disrespectful comments over your walkie talkies, thinking that it wasn't heard, and then giggling at us and acting as though we didn't know? Yes, I got upset. Yes, I loudly made my point that you don't judge people and treat them like garbage on the bottom of your shoe. And to top it off? The youngster "Supervisor" thought it was brilliant to admit to what they were joking about.
