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February 2024 by Joyce D.
I'm waiting to check out. I guess they don't want my money! Terrible customer service
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January 2024 by Bailey L.
I have had very positive experiences at this CVS! I do not utilize it for shopping, but it is one of my pharmacy options. The pharmacy team is always helpful, my prescriptions are timely and they always apply coupons or discounts where applicable or to help me save a few bucks, which is always appreciated! In addition, I never have to wait a long time in line, which is usually the experience I have when visiting other pharmacies. The store itself is a tad rundown, but they offer the standard CVS basics!
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January 2024 by Dustin Gzym
Wait up front for 10 minutes and then go find somebody only to be told we don't do UPS at this location. Poor poor service
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November 2023 by Rebecca Clarkson
DO NOT SEND YOUR PRESCRIPTIONS HERE! This CVS is absolutely, ridiculously, nonsensically terrible. I am currently in line, there were two cars ahead of me, now there is one. I've been here for 38 minutes so far. Still not my turn. I am stuck with no way out, and my daughter is going to miss her activity now. This is the second time I've come here and it was the same last time. I don't understand how it can take so long. I REPEAT. DO NOT COME HERE!
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November 2023 by Ellen Neely-Smith
********. ******UPDATE*****Our PCP called from Hawaii and transferred the prescription to the CVS on Brown Rd and Mesa Drive. They had the Rx for 30 minutes and texted Roger to come and pick it up. This is how pharmacies should work. Because of this Roger will be medicated during his painful urology procedure at 1:30.I've been an RN for 48 years and owned a pharmacy. I've never seen business as bad as the CVS on Stapley and McKellips. Roger went through this type of treatment every month trying to fill his pain medication prescription. It's just not right. It's been 3 days since he started this nightmare request and it's never going to happen again! ******************************I'm only giving a one star because there is not a choice for a 0 star. This is the worst pharmacy that I've ever done business with. The pharmacist does not care about getting the medications to their patients at all. My husband is dealing with post-op cancer pain and they actually forgot to order it. This was November 1st. Today November 2 he was told that they FORGOT to order it and/ or they are out of the medications he needs for pain ...BUT he is unable to get it from the CVS who has it on stock because it's a narcotic pain med and can't be transferred. Now, when we call to get the information about when he can pick it up, the computer stated that he won't be able to pick it up until November 7th. That is 5 days away. He is under going a procedure tomorrow related to his cancer dx and now he will be without the pain medication that he needs for this procedure. We will NEVER walk into this pharmacy again and l will put this review anywhere that takes reviews. This is the CVS on McKellips and Stapley.
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November 2023 by Roadie App
I’m gonna give five stars because everyone so friendly, so I’m just gonna give a critique pharmacist. Please don’t say peoples government names when they’re there to pick up their medication’s, that is all thank you
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November 2023 by Ellen N.
I'm only giving a one star because there is not a choice for a 0 star. This is the worst pharmacy that I've ever done business with. The pharmacist does not care about getting the medications to their patients at all. My husband is dealing with post-op cancer pain and they actually forgot to order it. This was November 1st. Today November 2 he was told that they FORGOT to order it and/ or they are out of the medications he needs for pain ...BUT he is unable to get it from the CVS who has it on stock because it's a narcotic pain med and can't be transferred. Now, when we call to get the information about when he can pick it up, the computer stated that he won't be able to pick it up until November 7th. That is 5 days away. He is under going a procedure tomorrow related to his cancer dx and now he will be without the pain medication that he needs for this procedure. We will NEVER walk into this pharmacy again and l will put this review anywhere that takes reviews. This is the CVS on McKellips and Stapley in Mesa AZ.
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September 2023 by FRANCISCO ANZALDO
CVS Pharmacy is always a good experience to have. Everyone is so friendly and helpful always , thankyou !!!
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July 2023 by Jeff Sears
This pharmacy supposedly closes from 1:30 2 o'clock every day. However if you're later than 1:15 or Earlier than 2:10 no one will be there to serve you.
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June 2023 by Sharlene Pantic
If you have life saving meds that you need...do not, I repeat, DO NOT USE THIS PHARMACY! Luckily, my meds are for migraines and not needed for life, however, if you have ever had a migraine, your life goes on hold. This pharmacy has had my perscription since June 1st from my doctor. I have called the pharmacy 8 times since then and only 2x did a human actually pick up the call. One time, the lady said call back tomorrow. No joke. And the next time, the guy said he would order it and it would be in next day. Well, that was over 7 days ago. It's now the 12th and I JUST now got a notice that my meds are ready for pickup. 12 days and 8 phones calls is all it takes to get your script filled here. I will pick up my meds today and never use this pharmacy ever again. I will drive the extra miles to go somewhere my business is appreciated.
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May 2023 by Amber Eileen
Today someone a male in the pharmacy lied to my mother about my mental health medicine being there according to the 2 texts and there automated system it's there and now I've been on hold for 45 minutes even called the front to have to ask the pharmacy to answer and nothing wondering why the employee lied
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March 2023 by Alexandria Spiege
The pharmacy and front store employees are really nice and pleasant to their customers. I get my prescriptions at this CVS and they always give good customer service and would go above and beyond to help to fix problems with your medications or help me save money on it. Thank you! Keep up the great work!
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March 2023 by Clara Brown
Usually stop by to purchase some coffee creamer or something quick on my way home from dropping my kids off at school. Doors were open once before 8am, was able to walk in, get what I needed and left within a few minutes. Showed up today- it’s 7:56am, not open yet and it’s cold and raining. Walgreens and Fry’s across the street are open. So that’s cool, you lost my business and I will be going there in the mornings from now on because you don’t open up at the same time as your competitors. Keep up CVS. Do better
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December 2022 by Bright Light
I had a horrible experience at this CVS. My medication is never ready after being put in days behand, they close early whenever they feel like it, and their customer service is terrible. I get that they’re understaffed, but this is people’s heath they are dealing with here. The lack of care or concern from this store is jarring. Take your business elsewhere if you actually want your order’s filled in a timely manner.
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November 2022 by Eric Hultquist
Service is absolutely terrible! Because of understaffing things move as slow as molasses.UPDATE on disatrous service. Pharmacy is scheduled to be open until 10PM. BUT they arbitrarily closed the pharmacy today at 2:30 PM. I guess because they just felt like it. DON'T USE CVS