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January 2024 by Harley Mendez
Joandra was the best got me a great rental car definitely going to rent another car from Mesa Enterprise 132e baseline road.
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January 2024 by C R
Fast and friendly! I was in and out under 10mins! And made it on time to work!
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January 2024 by kathy
Super nice, clean office, helpful staff. I was in and out in less then 10min
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January 2024 by elizabeth fleck
Enterprise in Mesa were very helpful! If you’re ever renting long term this is the place to go!
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December 2023 by Michael Bean
The best experience I’ve ever had with any rental services, Tracey Griffin and her staff always provided me with great customer service.
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November 2023 by Emigdio Arredondo-Martínez
Great staff! My family and I use this company on a regular basis. We are always very pleased with our business to say the least.
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November 2023 by Silvio Guiso
Great experience renting a car while ours was being repaired. They picked us up at the location and made sure we were taken care of. A big kudos to Michael for going the extra mile and making sure everything was handled properly during the return. Thanks!
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November 2023 by Feng D
Very nice and professional staff members. Car is super clean, with full fuel, runs perfect. would definitely come back again and recommend this place to everyone who needs a reliable vehicle.
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October 2023 by Rachel Ciccarone
The BEST rental experience I have had in a long time. The minute I walked in I was greeted with smiles (not fake- genuine) and pleasant staff members.I needed a car for a few days while mine was being serviced. Griffin T jumped into action and set me up in a zippy little SUV in about 20 minutes.The car was clean, filled with fuel and fun to drive.If you are in the Mesa/Gilbert area- go see my friend Griffin and his co-workers. You will be treated with respect and friendliness.RC (from Alaska).
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October 2023 by Marion Leavell
Rented a car from this location when visiting Mesa. Alex Nguyen was the employee assisting me. Very nice, great customer service, seemed happy. With customer service what it is these days, most people don't like working in a customer facing position and it shows. Alex was very up beat and easy going. The car I rented was fine for the first day and then started making a strange noise, so I reached out to Alex via email and he promptly called me to inquire about the issue. He had me bring the car in so they could look at it, and instead of making me wait, put me in another rental. When I returned the car he made sure I didn't have any further issues and checked me out pretty quickly.
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September 2023 by T Walsh
What a great experience with this location…extremely nice and competent people…the first car they were going to rent me was a smaller economy car…it would’ve worked fine, but at the last minute I asked if they had anything else available…they didn’t bat an eyelash and asked if an Audi SUV would work better for me…wow, such great customer service…I wished I would’ve remembered their names but this was about two weeks ago…the GM was great and the counter agent was awesome…I would recommend them to anyone needing to rent a car…A+ experience!
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September 2023 by Jazmine
The worst customer service I’ve ever experienced.I travel a lot because of my job and always use enterprise rental car. This time was the worst I’ve experienced. My card declined and I told them that I was going to bring another form of payment.The branch manager Sebastian was very nasty. I told him why I couldn’t make it and still was extremely rude. He told me I could never rent at the branch again. And return his vehicle. I couldn’t make it to the branch at the closing time. He told me I got until 9:00 AM to bring his vehicle. Than he stated- I’m not trying to be rude but you are SIR and you have poor customer service.I applied to even buy a car from enterprise. I would never after I experienced this behavior from a branch manager.
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September 2023 by S B
Friendly staff. My vehicle rental was the right fit for me. It got me to point A to Z with ease for as long as I needed it.
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August 2023 by Amanda Lou
This location has been amazing to work with ! We had tire issues in the middle of nowhere and had to fix it on our own. However, returning from our trip, we spoke with the manager and explained our issues. He immediately worked to make things right ! It was refreshing!
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July 2023 by Sean Hildesheim
They are a bit shorthanded, they make sure you get what you are looking for and are satisfied before leaving. Only draw back, car I had smelled strong of the marijuana.
