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September 2025 by Jorge Sandoval
Todd is the best, very professiona,l ask for him for storage
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September 2025 by Carolina
⭐️⭐️⭐️⭐️⭐️
**Absolutely Outstanding Service – Especially Thanks to Todd!**
I don't usually leave reviews, but I had to make an exception for this place — and especially for *Todd*, who completely transformed what I expected to be a stressful experience into something smooth, professional, and honestly enjoyable.
From the moment I walked in, Todd greeted me with genuine warmth and energy. He was incredibly knowledgeable, patient with all my questions, and went out of his way to help me find the perfect unit for my needs. You can tell he truly cares about his work and the people who walk through the door. He even gave me tips on how to organize my storage space efficiently — who does that anymore?!
The facility itself is spotless, secure, and well-lit, but it’s the **customer service** that sets it apart. Todd is the heart of this place — reliable, kind, and just a total ROCKSTAR!!!. If every business had a Todd, the world would run a lot smoother.
If you’re looking for a clean, safe, and friendly storage facility, **look no further** — and when you go, **ask for Todd**. You’ll thank me later!
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September 2025 by Nephtali Moreno
Nice clean storages
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September 2025 by Donnie Castaneda
Todd has a well organized office and facilities!
Great Job!
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September 2025 by Shaun Badal
Extra space storage is a great company to rent from . The employees there know how to make your first time renting a unit experience pleasant.😃
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August 2025 by Tamara Davis
Todd the Site Manager made an otherwise intolerable move across country much easier for me. I had to store my things for almost two months (end of my Apt lease until my move to Tennessee. I’m was not at all organized and needed more storage space, had a bit of drama from a friend who helped me move, and changed the length of time I needed to store my things several times. Todd was always courteous, patient, and professional in helping me resolve many problems. He even held my TV for me after I had left itbehind in a hallway. I’m 63 and do not handle stress well, his help made an enormous difference in relieving my anxiety and getting through a tough move. I have rented storage in the past and have never before experienced the stellar customer service that I did ay Extra Space Storage.
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August 2025 by ADOLFO SANCHEZ
Super friendly and profeccional totally recomend tod is the guy
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August 2025 by Veda Barker
Todd was very helpful. We couldn’t find the one we needed but he set us up for another site. Very nice thank you for your help
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August 2025 by FireDino452
Great spot to store your belongings. I really enjoyed my experience there! Very friendly!!
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August 2025 by Jennifer Hoover
I think this location (Madero Dr.) Of ExtraSpaceStorages is the best. Todd is super helpful and informative, very nice and friendly and made my bad moving experience a tolerable experience. I had an issue with my lock he replaced it hassle free in a very timely manner. The place is very secure and clean and the app is also a great feature that helps you get thru your whole process with ease. I would recommend Extrs Space Storage to all my friends and even people I don't know its just that good.Thank you ESS your great!!!!
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August 2025 by Nasario Hernandez
Todd was amazing in helping me with my unit. Highly recommend
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August 2025 by Vega Foley Family
We were customers at this location for over a year, and our experience was nothing short of excellent! Todd was an absolute standout — incredibly informative, patient, and always willing to go the extra mile to make sure we had everything we needed. His professionalism and friendly demeanor made managing our account a breeze. We truly appreciate his above-and-beyond service and would highly recommend this location to anyone looking for exceptional customer care.
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August 2025 by Flor 333
Todd was soooooo friendly! Very professional! He helps us with my rent unit, im glad that i choose this place and he was there working !! 🥹
100 % recommended!
Ps. He’s pisces like me so that is great !!! 😌😌😌 i know why he was so awesome lol ☺️ im so happy w this location service! Thank you! 😊👍🏻
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August 2025 by daniel ornelas
Todd was very helpful and offer great service and experience
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August 2025 by Heidi Powell
Dan was amazing and helpful!!
