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January 2024 by pat strand
My go-to place for shipping any of my packages. Very pleased with their customer service!
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January 2024 by Priscilla Munoz
This so called guy did not want to help me use the fax machine because I only had cash and he said because it’s was closing still had ten minutes before seven and I had to send off my old cellular device and he said to come back another day such poor service he hates his job not my problem I am not the one who went to the interview I reported him to customer service sucks that he didn’t help me with paying cash I hate lazy people specially, at work.
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December 2023 by Barbara Payne
I create a unique picture book for my family every year for Christmas. I started this 21 years ago. Each book now is about 100 pages. I started out using Kinko's but switched to FedEx Office when they bought out Kinko's. For many years I went to the office at Stapley & Main St in Mesa. I worked with a great team there headed by J. He was so familiar with my project that when he moved to the location at Val Vista and Baseline I followed him there. He and Corrianne and the rest of the staff are very knowledgeable and professional. I love working with them and they always turn out a great product. Thank you. Barb P
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December 2023 by Ryan
Nice staff. Expensive prices. Americopy is .05 per black and white copy. FedEx is .19. That’s a big discrepancy
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August 2023 by A Maris
I went to Fedex to make 2 black and white prints and next day I noticed my card was charged $10 for the 2 black and white prints. I called Fedex and complained and the person told me they do that so I have credit for future services with them. However, I wasn't told that and no-one gave me a card for the remaining credit. So now they are stealing money from customers' accounts. What do you call that?
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August 2023 by Joanne La
Dillon was very helpful in undoing the mess a company did in my return of a lithium battery.
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May 2023 by Tara K.
The FedEx Shipping Center in Mesa on Val Vista and Baseline is the worst. There were 3 men behind the counter and I was struggling to bring in 10 large boxes weighing from 11-93 pounds. The doors open out so I was trying to pull them both open to get in the store while trying to pull a heavy cart. 2 of the men were just standing behind the counter- no one even came over to hold or prop the door open. Finally, one mentioned that the doors have a kick-stand to prop open but would have been nice if someone helped me with the door- even if they couldn't lift the boxes. While I was there an older woman picked up a package- they put it on the counter and told her it was heavy. She was worried she wasn't going to be able to lift it. None of the 3 offered help carry, offer the cart or any other suggestion. I finally offered that I can help her. She said she would try it herself first and was able to carry it out. Lazy and rude staff.
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April 2023 by The Clarks
Extremely friendly, helpful, knowledgeable, and patient. Great experience; with an extra shout out to “J”, who really walked me through the details of how to accomplish what I needed to. Thank you!
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March 2023 by Michael Hillert
Reem was knowledgeable and polite. She helped me achieve my printing goals quickly and efficiently; and she did so with a smile and wonderful conversation.
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March 2023 by Wanda Keitt
Thank you Carmelo for such great customer service. I appreciate you!
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February 2023 by Lauren S.
I had two returns one for fedex and the other was suppose to go to USPS. I accidentally gave them the wrong one so I emailed them later In the day once I realized, Jay responded quickly to my email and was helpful, told me to come back in with the right item and they would switch it out. So I come back in and explained what happened to the employees and a lady with short brown hair immediately had a bad attitude. She was acting like I was trying to steal the package(the one that I brought in this morning) and was wanting me to explain to them what it was in detail even through I had already told them that the package they were holding was mine. My package was very easy to spot out because it was in a resealed Amazon bag with sharpie crossing out the old postage sticker which I told them but yet she still needed more proof that it was mine... That lady has terrible customer service and needs an attitude check.
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December 2022 by Rachel Anderson
Review based solely on printing experience: I sent in a flyer to be printed via the FedEx website, and this location got it printed SO fast and it looked amazing! The lady helping me at the counter was also very friendly and helpful.
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December 2022 by James Danielek
Carrianne made 185 copies for me on the color paper of my choice and took the extra time for me to send her the original file so I could do a darker or bolder lettering and logo on my finished product. She did all of this while her and one other gentleman took 10+ customers with various requests. To say I was impressed was an understatement. Thank you again and I'll be back.
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November 2022 by Janet F.
Very rude and snarky. Quoted me $138 to overnight one piece of paper and could not have been more rude and sarcastic. Very unpleasant experience.
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November 2022 by Morgan Jackson
The manager here has the worst attitude and charges extra for every little thing compared to other fed ex locations
