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February 2023 by Laron P.
From the minute I walked in this place they could have cared less if I or any other customer came in. They were too busy on their phones to care. I tried to make friendly conversation and smile at the 2 guys at the counter, but they were too caught up in their phones to even reply. They could definitely use some customer service training. I was referred to Ferguson HVAC by a friend who said they would have a filter I needed. They absolutely were no help and unfriendly. I'd rather go anywhere and pay double than do business with someone who doesn't at least act like they want your business.
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August 2022 by semir konicanin
Would give 0 stars if available.Prices ridiculous, almost 40% more then other AC suppliers.I own AC business is just paid plenum $190
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May 2022 by Scotty G
Friendly and fast service, if you call with questions they have answers
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June 2021 by J C
Always excellent service at this location. All the reps are on point. Gilbert location isn't near as good.
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February 2021 by Mark
They were very helpful and had everything I needed for ducting my house
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October 2020 by Thomas Simko
Great product and service
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September 2020 by Sal Savillo
I used to go there everyday when working for a local HVAC company and no matter what I needed that day, Ferguson had it and the customer service was top notch! I was wondering though, if they sell to the public or if you have to have an account with them. Everytime I've gone there in the past I was buying through the company's account. Now that I'm just a regular Joe Blow, can I still buy miscellaneous supplies, like lineset or contactors? Not like full units, I can understand only selling those to private contractors, but like flex duct and stuff like that.
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September 2020 by Anthony Abbs
I found the manager at the Mesa, Main and Valvista store to be rude and unprofessional in my interaction with him.
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August 2020 by John Smith
Always have what you need. And very helpful
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July 2020 by James P
Always have what I need. Great guys
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March 2020 by David Kirby
Prices were better for replacing the EVAP cooler pumps and the guys there were awesome with my kids. Answered all of my questions and my kid's questions as well. Great job.
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March 2020 by Heat Thermography
Good prices; friendly, helpful staff
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March 2020 by Me
Great Customer Service! Knowledgeable Staff!
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December 2019 by Dale Bulger
Friendly, knowledgeable and helpful staff. Well stocked facility. They usually have just what I need and often thing I didn't know I needed until I was informed of the sales prices. And the have a fountain drink machine. .. what more could a HVAC man need.
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December 2019 by Wyatt Herbert
Great customer service, they help you out fast and are very informative. Nice and friendly employees
