Finish Line is a top-notch shoe store in Mesa, AZ, offering the latest running shoes, basketball sneakers, casual shoes, and athletic gear from leading brands like Nike, Jordan, adidas, Under Armour, Puma, and Champion. The store is committed to providing excellent customer service and a wide selection of products for men, women, and kids. Customers have praised the store's exceptional service, with the manager and employees going above and beyond to assist shoppers. The staff is described as polite, patient, and helpful, even when dealing with challenging situations. One customer noted that the manager, Mark, was particularly kind and accommodating, even when their youngest child was throwing a fit. While the majority of reviews are positive, there was one instance where a customer had a negative experience with a rude employee. However, the customer was able to return and have a positive interaction with a different, "lovely" staff member. Overall, Finish Line is a highly recommended shoe store, known for its impressive selection, top-notch customer service, and commitment to ensuring customers leave with the perfect fit and new gear.
Jay helped me with an exchange and was very professional. He went out of his way to make sure I was satisfied. Thank you!!
September 2025
I was at the store today and the manager was all by herself multitasking the store with no problem. The Best Customer Service 👏
January 2025
Came in the store looking for a certain shoe and the employees Nathan and Destinee were very helpful and polite to help me find the exact size and shoe I was looking for! Definitely will be back here
