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April 2024 by B S
Walked in. Asked to order. Lady tells me she is not clocked in to use the kiosk. Not interested in taking orders. Why are they there? The kiosk is overly complicated to order food. I messed with it for several minutes. Too many nonsense options. I left. Not sure how the food tastes. Got food somewhere else where they wanted to sell it.
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April 2024 by skipstang
They won't talk to you, LOL!So this store has kiosks where you MUST place your order. The staff there literally ignore you. Two people ahead of us tried asking questions, several times, and got no response. Watching customers helping other customers figure out the order system while staff robots more sandwichs, smh. Here is the kicker, the self-service-order kiosk asks you Tip! Bahaha, this must be a joke!Food is acceptable and facility is clean.
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April 2024 by Mattie Milliman
Very, very kind employees. Every time I come in here the staff is always sweet and the work environment seems to be thriving! A sweet employee asked me if I was okay because "I looked a little down and wanted to make sure I was okay" which is probably the nicest thing a food service employee has ever asked me. Love this location
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April 2024 by Brian Blumhorst
Chicken meatballs n smokehouse brisket were very good!
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April 2024 by Alyssa Hawkins
Alexis was amazing! Food was delicious! Will definitely be back!
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April 2024 by James Lewis
Harmony from Fire House Subs took great care of us with our catered lunch at the site today. She provided us a selection of sub sandwiches that were the best! Great variety, and she included it with the chips, cookies, and soft drinks. Her attention to all the details was outstanding. Thanks again, Harmony!
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April 2024 by James Tstinic
Amazing food and amazing service. Best firehouse subs in the east valley ?
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April 2024 by Brandon Lazard
Walked in to happy smiles and a warm welcome! The food was delicious and carefully made. No complaints.Thanks Alexis!
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April 2024 by Jennifer Faris
Love the crew... Also great food. I love coming to this firehouse subs
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April 2024 by Deb Schmidt
The worst Hook and Ladder I've ever had. I usually love them. Really disappointed! Staff seemed very overwhelmed and it really wasn't busy. They appeared to be a very new team. I won't be going back to this location.
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March 2024 by The Blue Vacume
Oh my goodness, this place is just the best. I thought it was going to be a regular day (3-26-24) going in but boy was I wrong. The staff made my day. Not only gave us delicious food, (I recomend the Turkey Bacon Ranch) but they would answer each others request with "Yes chef" Normally the staff aren't too chatty but I loved seeing a crew genuinely having a good time while working.
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March 2024 by Joey
Terrible! 0 stars if I could. We stopped in to order 2 sandwiches. The store was empty. There were no customers in there. We placed our order and we stood there for 20 minutes while they finished what seemed like 10+ other orders, for online I’m assuming. I finally asked what is taking so long, it’s just us here! The manager lady in a pink shirt apologized and said she was sorry for the inconvenience- the man behind the counter making the food in glasses and a backwards hat shouts, “I’m not, respect is earned lady - you don’t just get it around here!” What business would want to employ associates that speak to customers like that? Will not be returning here. I would hope for the other customers, that show up to pay for the food you make, which keeps your location in business, are not treated the way I was today.
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March 2024 by Ŕøsey_ Şùnfľøwęř
Really great service and workers. Came in late last night (3-14-24) and they quickly made me my sandwhich so politely. Great clean resturant and friendly attitudes and atmosphere. Would absolutely come again and recommend this place for anyone who wants a good sandwich.
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March 2024 by Brendon Beck
Amazing customer service. Great friendly
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March 2024 by Terrence Beck
Love coming to this firehouse. The staff are always so friendly and they make my sandwich just right. Your new manager seems to have cleaned up the place. Harmony is a wonderful ray of sun shine on a bad day.Vegetarian options: Veg sandwich and salads
