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December 2023 by Steve Martin
Very nice clean place. We enjoyed the family wedding that they picked. Check it out. But let the bride decide.
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December 2023 by Barbie
My husband and I got married here. Overall, we do recommend it.The Positives:Venue - Beautiful venue, guests loved the garden and took lots of their own photos in the gazebo. We received lots of compliments on how beautiful it was.Food - We went with Santis. Everyone was complimenting how good the food was (chicken rollatini, rice pilaf, green beans).Cake - Lots of compliments on the cake from Sugar Lips from guests saying it was the best wedding cake they've had. We went with white chocolate with raspberry filling.DJ - The DJ company was good to work with overall and accommodating. He did a good job with MCing and coordinating with the band although I wish more American music was played but that may have been on us for how we did the timeline and dance segments. We were also jamming out to some house music then there was a bad transition into reggae that led to people leaving the dance floor. I had to quickly ask for a song change. The Photo Booth through the DJ was a treat, everyone had fun and I love how we got the link to all photos.Bartenders, waiters, security - Everyone raved about how amazing the bartenders and waitstaff were. One of our friends said he left the bartenders a $100 tip because of how good they were, even remembering his drink when he would go back to order. The head waiter really took charge in making sure everything was good, she did more coordinating than the actual coordinators it felt like. Security guards were beyond accommodating and helpful.Email communication - Was on point and really good leading up to the big day. Never felt like a burden emailing with any questions I had. However, did receive some inconsistent info a few times.Price - Affordable for a beautiful venue.The Negatives:Rehearsal and day-of coordination - Although they seemed nice, the coordinators are way too timid to know how to direct throughout the in-person experience. During the rehearsal my husband and MOH had to take charge in directing everyone where to stand because the coordinator was extremely timid/soft spoken and did not explain to us clearly what we needed to do. We were told to fill out a piece of paper with the bridal party's names then the coordinator left and were waiting so long that my fiancé had to go grab her so we could start the rehearsal. During the day of our wedding, the coordinator(s) were pretty absent. We did not see them at all except for right before the ceremony. It felt like they were hiding in the office the whole time and did not check on us once. There was a delay in people getting to the venue and people were entering the venue, my bridesmaids had to tell them to leave and lock the doors themselves so people did not come into the venue... Not sure where the coordinators were at this time? Before the grand entrance, my dad had to knock on the office door for them to come out so we could start. I was confused on what exactly was being coordinated if they were in the office all night with the door closed? It felt like we had to take charge and coordinate ourselves. If you're a coordinator, you should be on the floor ensuring everything is going right and on schedule, not hiding away for us to look for you if we need something or something goes wrong. I also walked out with my veil folded which upsets me regarding photos and videos. The coordinator should have known to help me with it prior to walking down the aisle. The ring bearer and flower girls also did not know where to go because they did not go over it with us during the rehearsal as we kind of had to direct the rehearsal ourselves.Appetizers - We heard they were good and beautiful, but we were told the table would be refilled if the food was eaten and I do not believe it was so we did not get to enjoy it.
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December 2023 by Samantha Skaates
The venue office staff were helpful at the start of booking but, I feel once the venue was paid off communication began to lack. I also had a change in coordinators- I guess the girl we were working with quit??? We never got a reason for the change. The venue wouldn’t answer phone calls/or return voicemails and email responses were untimely (about 2-3 months out from our wedding issues began to occur). The venue also had more than one person responding to emails IF they did respond. Responses would be with different information contradicting each other which worried me that the venue wasn’t communicating amongst themselves. Towards the end of wedding planning the only way to accomplish anything was to physically go to the venue which was inconvenient. About a week prior to wedding day we got a confirmation email that left us feeling “confused and unclear” about wedding details which was another nightmare trying to get ahold of the venue and clarify details. They had the wrong wedding colors written down, unclear about food/portions we added with catering, and told us we had to provide forks for the cake (per the venue nothing had to be provided if we used their preferred vendors- and we did for the bakery). The day of the wedding the venue was somewhat helpful with coordinating. The venue waited way too long to cut and serve cake to guests. I had to find a staff member to request cake to be cut and served which took about another 30 minutes to begin (a lot of guests at that time had left as it was 2 hours until wedding was over). It was inconvenient for us as we wanted to spend time mingling with guests and not chasing staff members down to execute their jobs and follow the timeline. It’s a beautiful wedding venue and we did enjoy ourselves with lots of compliments from guests. I understand no one’s perfect and people make mistakes. For the cost of this wedding these issues shouldn’t be occurring repeatedly close to the wedding date - in my opinion. There are tons of venue competitors offering the same package for the same prices. Micromanaging a wedding venue should be the last worry a bride has.
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December 2023 by Cho
My friend had a beatific wedding there few weeks ago. Only things was there was things (decorations and statues) on the way from the guests vision so lot of us had a hard time seeing their dances
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November 2023 by Barbie T.
My husband and I got married here. Overall, we do recommend it.The Positives:Venue - Beautiful venue, guests loved the garden and took lots of their own photos in the gazebo. We received lots of compliments on how beautiful it was.Food - We went with Santis. Everyone was complimenting how good the food was (chicken rollatini, rice pilaf, green beans).Cake - Lots of compliments on the cake from Sugar Lips from guests saying it was the best wedding cake they've had. We went with white chocolate with raspberry filling.DJ - The DJ company was good to work with overall and accommodating. He did a good job with MCing and coordinating with the band although I wish more American music was played but that may have been on us for how we did the timeline and dance segments. We were also jamming out to some house music then there was a bad transition into reggae that led to people leaving the dance floor. I had to quickly ask for a song change. The Photo Booth through the DJ was a treat, everyone had fun and I love how we got the link to all photos.Bartenders, waiters, security - Everyone raved about how amazing the bartenders and waitstaff were. One of our friends said he left the bartenders a $100 tip because of how good they were, even remembering his drink when he would go back to order. The head waiter really took charge in making sure everything was good, she did more coordinating than the actual coordinators it felt like. Security guards were beyond accommodating and helpful.Email communication - Was on point and really good leading up to the big day. Never felt like a burden emailing with any questions I had. However, did receive some inconsistent info a few times.Price - Affordable for a beautiful venue.The Negatives:Rehearsal and day-of coordination - Although they seemed nice, the coordinators are way too timid to know how to direct throughout the in-person experience. During the rehearsal my husband and MOH had to take charge in directing everyone where to stand because the coordinator was extremely timid/soft spoken and did not explain to us clearly what we needed to do. We were told to fill out a piece of paper with the bridal party's names then the coordinator left and were waiting so long that my fiancé had to go grab her so we could start the rehearsal. During the day of our wedding, the coordinator(s) were pretty absent. We did not see them at all except for right before the ceremony. It felt like they were hiding in the office the whole time and did not check on us once. There was a delay in people getting to the venue and people were entering the venue, my bridesmaids had to tell them to leave and lock the doors themselves so people did not come into the venue... Not sure where the coordinators were at this time? Before the grand entrance, my dad had to knock on the office door for them to come out so we could start. I was confused on what exactly was being coordinated if they were in the office all night with the door closed? It felt like we had to take charge and coordinate ourselves. If you're a coordinator, you should be on the floor ensuring everything is going right and on schedule, not hiding away for us to look for you if we need something or something goes wrong. I also walked out with my veil folded which upsets me regarding photos and videos. The coordinator should have known to help me with it prior to walking down the aisle. The ring bearer and flower girls also did not know where to go because they did not go over it with us during the rehearsal as we kind of had to direct the rehearsal ourselves.Appetizers - We heard they were good and beautiful, but we were told the table would be refilled if the food was eaten and I do not believe it was so we did not get to enjoy it.
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November 2023 by Kc ..
Took my security deposit saying we broke the fountain but first the lights outside wasn't even working and even asking the workers plenty of times to turn them on nothing so our event didn't go as planned even though the revenue is nice everything else is a 1
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November 2023 by Jessica Mendibles
Very nice and fancy. Had a great time and experience!!!
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November 2023 by Nataly L
Just had our wedding here and it was amazing! The venue and outside garden are beautiful. The staff, DJ, bartender, referred photography and videographer all went above and beyond. I highly recommend this venue!
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November 2023 by JessIsGod806
I will start by saying that luckily most of the event went smooth and the coordinator was nice while she was still there. However, this venue definitely relies on looks to bring people in. I have never experienced such horrible service in my entire life. The wait staff blatantly stole alcohol and were drinking on the job, the bartender was also drinking a ton while on the clock. Considering all alcohol was brought in by the bride and groom this was even more unprofessional and unacceptable. The bride's special food was completely forgotten which messed up the timeline of the event as we waited for Doordash to save the day. The wait staff was also EXTREMELY rude, in less than 30 minutes of our event ending we were told to "get out immediately or lose the security deposit". I'm appalled by how terrible the service was. I will never recommend a place where servers literally steal from the client.
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October 2023 by Jose Luis Valenzuela
Such a good place, plus the stuff did a great job
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October 2023 by marylou deling
My first visit. My granddaughters wedding venue. Perfect wedding. Not one detail wrong. Beautiful.
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September 2023 by Anthony Cardenas
Very beautiful hall. We have attended several weddings and everything looked extravagant. Dance floor is spacious had a very good time
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August 2023 by Selin E.
Garden Tuscana is such a gorgeous venue. I absolutely LOVE the outside area. So beautiful to get married here and so convenient that the hall is just right inside. The hall is equally as beautiful as the lovely garden feel of the outside. Inside, you get that gorgeous evening feel and ready to party. So happy I've done a few weddings/Quinceaneras here. So fun and beautiful here!
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July 2023 by maria liz
Unfortunately, we had a really bad experience with garden Tuscana And DJ company . My brother got married here a few years ago and now is under different ownership and we didn’t run across any of these problems, which is why we decided to have our wedding here I don’t even know where to begin with all unprofessionalism, broken arrangements, things that should have never happen.The seating arrangement.Our assigned seating chart was not placed as promisedWe made table seating chart and sent it to our coordinator she then said that they never received it even though we sent it in spent weeks on it. I think they need to realize in most cultures seating is a big deal . We also made it clear didn’t want tables in corner of the hall inside there was plenty of room, but yet they still set for tables in the back corner area.The DJHe did not coordinate with the singer that we hired at all. He actually refused to when the wedding party were being introduced, there was no music playing until we had to say something. We gave the DJ a playlist to play during dinner hour, and he played elevator Frank Sinatra songs. I also spoke with the DJ before the reception started and he stated that everything was on track of what we discussed and also coordinated with the singer we hired and told him I did not want anything changed at all since he came up to me wanting to change up the songs. Then when it came time for the wedding party and both the groom and brides parents he did not play any kind of music to get the party going as promised in our meeting with the DJ company months prior to our wedding.The bartenders.They also didn’t do the drinks that we requested them to make along with unprofessionalism of them flirting with guest and inquiring about them when they had spouses. We asked them to be cautious with the amount of alcohol in each drink and also my dad had to go to the bar twice to tell them to ease down because we were running out of tequila and all other liquor before the night even started.FoodThe food was served late Also not every table got food. There was plenty of plates to go around so I don’t understand that we paid the additional $500 to have a served plate and in my opinion was such a waste of money. A buffet style would’ve been better then this. Also we ordered more then enough food to feed the amount of guest attending so I want to know what happened and where was the food going?As for the cake it took way longer then it should’ve to be served to my guest.Overall, we had a really bad experience you guys. Unfortunately, it ruined a lot of the wedding party for us.
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June 2023 by maria l.
Unfortunately, we had a really bad experience with garden Tuscana And DJ company . My brother got married here a few years ago and now is under different ownership and we didn't run across any of these problems, which is why we decided to have our wedding here I don't even know where to begin with all unprofessionalism, broken arrangements, things that should have never happen.The seating arrangement.Our assigned seating chart was not placed as promisedWe made table seating chart and sent it to our coordinator she then said that they never received it even though we sent it in spent weeks on it. I think they need to realize in most cultures seating is a big deal . We also made it clear didn't want tables in corner of the hall inside there was plenty of room, but yet they still set for tables in the back corner area.The DJ He did not coordinate with the singer that we hired at all. He actually refused to when the wedding party were being introduced, there was no music playing until we had to say something. We gave the DJ a playlist to play during dinner hour, and he played elevator Frank Sinatra songs. I also spoke with the DJ before the reception started and he stated that everything was on track of what we discussed and also coordinated with the singer we hired and told him I did not want anything changed at all since he came up to me wanting to change up the songs. Then when it came time for the wedding party and both the groom and brides parents he did not play any kind of music to get the party going as promised in our meeting with the DJ company months prior to our wedding. The bartenders.They also didn't do the drinks that we requested them to make along with unprofessionalism of them flirting with guest and inquiring about them when they had spouses. We asked them to be cautious with the amount of alcohol in each drink and also my dad had to go to the bar twice to tell them to ease down because we were running out of tequila and all other liquor before the night even started. FoodThe food was served late Also not every table got food. There was plenty of plates to go around so I don't understand that we paid the additional $500 to have a served plate and in my opinion was such a waste of money. A buffet style would've been better then this. Also we ordered more then enough food to feed the amount of guest attending so I want to know what happened and where was the food going? As for the cake it took way longer then it should've to be served to my guest. Overall, we had a really bad experience you guys. Unfortunately, it ruined a lot of the wedding party for us.
