-
September 2023 by Mrs AZ
We appreciate the time James at Gateway Commercial Bank takes to educate fellow Mesa Chamber of Commerce and community members about lending and business lines of credit options.
-
July 2021 by Sharon Bennett
They stepped up and helped me out in the busiest time for them. Many many thanks to a bank where you can actually get someone whose name you know to answer the phone when you call. Love this bank!!
-
June 2021 by Tom D.
The people are great - it is their business parameters that are not realistic. Great old fashion good customer service. Good people working there. However bank leadership needs to understand business better - unlike any of the other 4 banks that I use, Gateway limits debit card transactions to $1000 a day. They will not increase it regardless of the amount of money in the checking account nor do they provide credit cards for businesses. I have never encountered such a low debit card limit. They want the customer to call in advance prior to using the card if it will be used for more than a $1000 in a day. I am remodeling a property ordering new carpet, painting, appliances and every transaction is well over $1000.
-
June 2021 by Claire Troth
Gateway Commercial Bank is a very personable banking organization. They have been such a blessing to us! I highly recommend them to any business or person.
-
June 2021 by Tina
The team at Gateway Bank is amazing! We receive fantastic service for all our our business accounts, and they have been very professional and helpful as we've navigated the PPP loan processes. I've been a Gateway customer since they opened in 2007 and I wouldn't think of opening an account anywhere else!
-
June 2021 by Tina Singh
Our experience with Gateway bank is wonderful very helpful staff specially Scott thank you gateway bank. Tina singh owner 212 ice cream studio
-
June 2021 by Chris Gill
Always there, even for the smallest of businesses!
-
February 2021 by Greg Niska
I recently opened accounts and closed on a loan at Gateway Bank.I received outstanding customer service from the whole team, and they did a tremendous job managing the unique aspects of banking during the pandemic. They made everything super convenient. Would not hesitate to recommend them.
-
October 2020 by Falcon Water Tech Llc Vikram Khanna
Gateway Bank goes above and beyond what most big banks do in supporting small businesses our experience over the last couple years has been good.
-
April 2020 by Jon H.
I have been banking with Gateway Commercial Bank of Arizona since 2014. They have been great to work with and I have built great relationships with their staff. But I haven't felt compelled to give a review until now. With the SBA Payroll Protection Loans, they have gone above and beyond. I have originally put my loan request in with a national company and about a week into the process, it didn't seem like they were moving forward with the loans. I contacted Cheryl at the bank and she said they had just received approval to generate those loans and gave me instructions on what was needed to get in their queue. I got it to them the same day and their team worked tirelessly to get their customers approved when so many were not able to. Special thanks to Scott and his team for really stepping up for their clients in a time of need!
-
April 2020 by Julie Hathcock
I own a small business. When I was looking for a bank they were the best! No minimum balances, fees etc. Very easy to work with and have gone the extra mile every time I needed help!
-
March 2020 by Frank Hollander
My wife stopped in to cash a check. She was completely ignored. The 2 tellers were assisting customers, however, no one greeted or even acknowledge that she was there.After many minutes of waiting she approached the branch manager who just told her she can not give assistance that my wife will just have to wait. The branch manager had extremely poor customer service relations and certainly needs a class in how to adequately handle small situations. The branch managers name is Jennifer Stevens. My wife was directed to the CFO Michael Nelson. Who seemed like he could care less. If this is how Customers are treated like they are insignificant, I would certainly not bank with them. Nor do we care to return to this establishment.
-
January 2020 by Tom Duffy
A very community oriented bank that are hard to find these days.Shellie Berry is an excellent contact person and extremely customer focused.
-
December 2019 by Shellie Berry
The best customer service in the valley! When you bank with Gateway, we know you by name. When you’re known by name, you receive the respect and care you deserve.
-
September 2019 by Andrew Fowler
For business banking I highly recommend Shellie Berry at Gateway Bank. She is a fantastic business banking resource.
