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October 2023 by Samuel V.
been going to this car wash for years and they still can't get it right they can't even dry off a car leave water spots everywhere I don't clean windows. They don't care, place needs new management
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October 2023 by Felix F.
Been coming here since I moved to the area a few years back and have always encountered some lack in the service typically the wash but they seemed to take care of me so i always returned. However the last year and a half I've been noticing scratches on the top surface of my vehicle roof and since we are living in the desert I kind of figured it was a sun thing. Went today for a wash and no joke a new scratch appeared 8x20 as if someone ran sandpaper over top side anyhow i spoke to management who basically said i wouldn't be the only car however I'm the only one complaining of this. Just be cautious here specially if you like your car, also curious if anyone has encountered this.
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October 2023 by Richard Hainsworth
Streeked my windows and my dashboard display.
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September 2023 by Juli D.
I have been a long time frequent customer, but recently took a car in to be washed and when it came out looking worse than it went in I questioned the manager. He briefly looked at the car and then repeatedly told me it is oxidation. When I would try to ask a question about the little lines in the hood he would only repeat himself in a louder firmer tone. I understand that cars do get oxidation, but there are still brush lines all over the hood that were not there before my wash. A decade long customer is now gone with the multiple cars we wash each week.
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September 2023 by Owen W.
The worst place ever. They just shove trash under the seats instead of disposing and do not do a thorough wipe down just a once over. And I paid almost 200 for a detail
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August 2023 by Laurie S.
Be sure to remove any valuables out of your car! It won't be there when you get home. My bad for not remembering to take it out.
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June 2023 by Caleb B.
they put way too much oil in my car look how much I had to remove! Spent my morning before work removing oil since I noticed last night it was way too high and was running weird!
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April 2023 by Wendy S.
I have taken my Expedition here multiple times. A few months ago, I paid for it to get detailed. The outside was ok but there was still crumbs on the backseat so obviously never even looked back there. The vehicle was there all day and their was NO rush. I went there again on Wednesday because it needed to be vacuumed so bad. I have 3 kids and we had been on a trip so dirty windows and tons of crumbs. It looked great until I turned around to unbuckle my youngest and could see ALL the crumbs. The underneath was Never touched. I normally do it myself and I know why. I hate wasting money!!
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March 2023 by Dustin G.
After paying $120 for a "detail" I was told would take "about an hour", I get my car back 2.5 hours later with dust still in the vents. Just look at the dirt on the towel of my freshly "detailed" car. Never again!
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February 2023 by Christian B.
Update. I have taken my car to the dealer to see what is wrong. My car is now leaking oil after my last visit to Genie Car Wash two days ago. SO if you are thinking about taking your car here think real hard since now I have a rough running car that also is leaking oil. I have notified Genie Car Wash and was treated with the same story that they sung yesterday. Beware of dealing with this company
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December 2022 by Dave Lozada
Love this place. Got a great all change they topped off all my levels of fluid, very helpful on pointing out like wiper replacement, Plus you get a free car wash if you get your oil changed. Best car wash I've had in The Valley in a very long time .
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October 2022 by Kelsey Moody
Great experience and great service. Me and my husband go here to get our cars washed. They do hand washing. We also have gotten details for our cars. They always do a great job. If they miss anything and you see it, they are very respectful and take care of whatever it is you need.
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October 2022 by Bobinator
My car is a 2006 Matrix so the paint job is getting Weathered.I used their premium package and the car is new and shiny looking.None of the other packages did as much for my paint.I have been a regular customer for about a year and they have consistently gone above and beyond to make sure I got what I wanted.The prices are reasonable. They are very fast and careful.
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October 2022 by Debbie McGivern
Went in for a full service wash and bug removal. After paying over $40, the bugs were still there. When I pointed that out, I was told I would need to get a complete detail in order to have them completely removed. Of course this was at a much higher price.Service: Full body wash
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October 2022 by Kim Clarkson
Did my car even get vacuumed? For $20 I am shocked it was left this bad.