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August 2023 by The Z
I called CZ Custom shop for 3 days for gunsmith because I wanted milling work done for the Holosun 507K on my P01. Never pick the calls and could not leave a voice mail. I will never call them back or give them my business.
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July 2023 by Jean Claude Van Damme (JCVD)
To the Attention of Millions of AmericansGhost Products CZ Custom Shop in Mesa, Arizona, commits serious crimes by acting against business ethics and human ethics. This company makes false statements and practices. With all the evidence in my possession, my attorney is filing a criminal complaint against this firm with the Florida State Attorney General, Arizona State Attorney General, Department of Commerce, Department of the Interior and Consumer Court. Never buy weapons or any other product from this company. This company acts on acts that are completely false and do not comply with commercial ethics. I will also receive compensation from this company and its employees. I will inform the entire world public opinion with a press release. I respectfully announce to all Americans.Jean Claude Van DammeJCVD
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July 2023 by Chris Mcnear
Fantastic place! Best CZ products. They put their customers first and quality is second to none.
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July 2023 by Alan Glickman
I've been a USPSA shooter for many years. CZ Custom has always done great work for me.
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June 2023 by Andrew Pentecost
Okay. So let me start by saying they got good prices!Now I ordered a new trigger and spring. Not paying attention I hit the cheapest "delivery" option which was actually store pick up.This store in in Arizona and I'm in austin Texas....Within like an hour of the order costumer support reached out and caught MY MISTAKE, and were so willing to help with the most friendly of responses.My new best friend Bill hooked it up for me. I re submitted my order but without the spring, because shipping costs... well this is where Bill really won my heart. He emailed me within like 8 minutes of my submitting it and told me he added the spring no charge as a sorry for inconvenience.These are good people and much like the avengers movie, Loki has an army, Ironman has a hulk, and CZ Custom has a Bill.
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April 2023 by Jim P.
I bought some custom CZ grips and the checkering was too rough, the tips too sharp and made my hands bleed. So i went back to the shop and said give me a refund or tell me how to solve the issue. The owner who claims to be a CZ gunsmith told me to just buy another grip. So I figured if i got a file with fine edges I could just file the sharp points down. it took a few weeks while watching TV, but the end result was a smooth grip. ANY first year gunsmith could have know how to do this, and the fact this guy didn't confirms what I have heard--he doesn't know much. I have also talked to him at national gun trades and he doesn't seem to know much. And this store doesn't seem to have anything in stock. Yet the national CZ company uses him as a rep for custom work and other stuff I don't get it. But if you like CZ stuff you should still visit the store they do have some good stuff if in stock but I will never let him work on my gun
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March 2023 by Cody Eidson
Excellent customer service! Great display of products, every concern and question was addressed promptly, and their custom products felt extremely premium. Once I have the funds I'll be picking one up!
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December 2022 by FPSI TV
Poor customer service skills for web customers. I would shop elsewhere but this is the only shop that sells the part I need and I can’t find it carried anywhere else.
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December 2022 by Carlos Arturo V.
They were helpful, informative, accommodating and most of all PATIENT with me asking a lot of questions before deciding on a pistol to purchase for concealed carry.Besides carrying what to me are the BEST guns in the world, they also do QUALITY custom (duh) work on what they sell. I am never going anywhere else to purchase my firearms!
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December 2022 by Josh Auker
I very recently purchased a CZ Shadow 2 second hand that was customized from CZ Customs. I took it out shooting and had issues with it shooting low and to the left. I went in to get a dovetail plate to install an optic and discuss issues with it not shooting on target. I was worried maybe the barrel was wore out or something else due to the nature of these being known competition firearms. Another member of the store heard my concern an asked if he could take it back and put some rounds through it. About 10 minutes later he came back with 2 targets he shot at and gave me a few lessons and pointers on why it might be shooting low and to the left for me at no cost.This was my first time to this business purchasing a second hand firearm customized from this shop and they no questions asked took it back to check the function of it without having to ask. I only mentioned having accuracy issues and they had no problem checking it for me at no cost.Their showroom is full of incredible CZ pieces including two Dan Wesson firearms I think I'm going to have to go back for. This shop specializes in CZ products and geared towards competition shooting. It's a niche market with heavy demand and my first impression of this shop is top notch. This shop will definitely be a new partnership to my upcoming shooting competitions.
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December 2022 by John Ogren
Absolutely the best. No, they don't answer the phone & can be slow to answer emails, but their products & gunsmithing are second to none.
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October 2022 by Nick rev
Would be nice if customer service got back to people
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September 2022 by Charlie Carver
Fast shipping and easy returns when I ordered the wrong product
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August 2022 by R T
I ordered six 15 round CZ magazines from CZ Custom. They sent one magazine. After some missed emails, the shop sent the remainder. I'm impressed with their due diligence to correct their error.
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June 2022 by Seth Watkins
Great place to do business with. Be patient and you shall receive, it's a small business and absolutely love the way my newly refinished handgun came out