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February 2024 by Kiana Gonzalez
I will be reporting this place to the BBB the owner Jeff was horrible to work with! Installer was great but Jeff was horrible to deal. I would never recommend anyone to this place!
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January 2024 by lightfeather444
My experience with Grizzly's was nothing but perfect! The team does phenomenal work and they want nothing more than to make the experience perfect for you. They are extremely meticulous and leave everything better than it was in the first place. I started with the living room and kitchen and when Alex came back to take a final look, I placed an order for the bathrooms. They came in today and completed that job quickly, accurately and again, it looks perfect. Just like a spa and how I had envisioned it. I couldn't be happier with Grizzly's product and service.
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September 2023 by Darryl Walker
We could not be more disappointed in how our flooring turned out and the customer service we received during our project! Grizzly's basically sold us the tile and walked away. No follow up to see how our project was going or checking in with their crews to observe quality of work. They were sure quick to ask for us to make the second half of the payment so they could make payroll, even though the job was not completed! Our bad for falling for it and paying them. This project started in February of 2023 and it is now August and the job is still not complete! We have taken it on ourselves to finish due to poor quality of workmanship by Juan the tile guy. The transitions between the tile and wood laminate are horrible and there is at least a 1/4" height difference where the T molding is supposed to go. On top of that, one of the door transitions has a gap so wide the T molding won't even cover it!Juan has promised us on at least 5 different occasions that he would be back to finish as well as clean up our driveway and entryway where they left a mess from mixing the grout and thin set for the tile. We have a paver driveway and it is completely spotted where they splashed their construction materials on that and the landscaping.We spent nearly $30k on this fiasco and it still isn't finished. The BBB will be getting this as a complaint as well.Do NOT use Grizzly's if you wan your job to be completed as they claim they will do!
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September 2023 by Darryl W.
We could not be more disappointed in how our flooring turned out and the customer service we received during our project! Grizzly's basically sold us the tile and walked away. No follow up to see how our project was going or checking in with their crews to observe quality of work. They were sure quick to ask for us to make the second half of the payment so they could make payroll, even though the job was not completed! Our bad for falling for it and paying them. This project started in February of 2023 and it is now August and the job is still not complete! We have taken it on ourselves to finish due to poor quality of workmanship by Juan the tile guy. The transitions between the tile and wood laminate are horrible and there is at least a 1/4" height difference where the T molding is supposed to go. On top of that, one of the door transitions has a gap so wide the T molding won't even cover it! Juan has promised us on at least 5 different occasions that he would be back to finish as well as clean up our driveway and entryway where they left a mess from mixing the grout and thin set for the tile. We have a paver driveway and it is completely spotted where they splashed their construction materials on that and the landscaping. We spent nearly $30k on this fiasco and it still isn't finished. The BBB will be getting this as a complaint as well. Do NOT use Grizzly's if you wan your job to be completed as they claim they will do!
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July 2023 by Susan Shuckhart
Just had them replace the carpeting in our two bedrooms with beautiful plank flooring. It is gorgeous and they have been a pleasure to work with. The two brothers who installed the floors were so hard working, courteous, and did a wonderful job. If my best friend lived next door and wanted new flooring, I would send her to Grizzly's. ?
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March 2023 by Kelly D.
Posting for my dad. Had wood laminate floors installed two years ago. Floor started separating two weeks after they did it. They have come to look at flooring multiple times. They say something different every time. Either the product is discontinued so they can't fix. Or, the latest is that he will send out his best employee the next day from 9 to 11 to look at it only for him not to show up. When you attempt to contact them, plan on getting a full voicemail or hung up on once they know your number. If we could give a negative star, we would. It's a shame when companies prey on elderly people.
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March 2023 by Sharon Lou
I’m very pleased with Grizzly,s Flooring. The ordering process was easy and the flooring came in quickly. I am also very impressed with Chris who installed the floors in both my kitchen and laundry room. He was friendly and respectful and did an awesome job. He cleaned up after his work the first day to prepare the floor that had been left uneven by the contractor. The second day, he not only cleaned up the floors but also the outside where he had to cut down the flooring. The floors look beautiful and I would definitely look to buy flooring and/or carpeting at Grizzly’s in the future. I can also say their prices were a lot better than Home Depot or Lowes. Awesome company to work with from the beginning through the end. Thank you Brandon, Sabine and Chris for making this a great experience.
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March 2023 by Shirley kadrlik
Our experience with Grizzly’s was good when we purchased the carpet for our home and the installers did what appeared to be a super job. The carpet was only down for a very short time when the living room developed two large bubbles. We called three times and went in once to ask them to come and restretch the carpet with no response from them in over three months. We finally had to hire a carpet repairman from a different company to get the job done. I would not do business with them again or recommend this company because they do not stand behind their work.
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February 2023 by Marcia Lovett
Francisco and Jesus replaced our carpet with laminate flooring. The installation was smooth and they did a great job. After they were done, you couldn't tell they were even here, except for my new beautiful floors.
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February 2023 by RL R
I am so pleased with my experience with Grizzly's; everyone involved from sales to the installers went above and beyond to help me get back in my bedroom after water damage, with the least hassle possible, a great price, top-notch quality product and installation, and fast! I'm so happy I visited Grizzly's, they are my new go-to for flooring. Endless thanks!
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February 2023 by Linda C.
I treated myself to new vinyl plank flooring. I purchased and had it installed by Grizzley's. Brandon was excellent from beginning to end. He helped me choose samples, he had an eye for design, and came to my home to measure. The installers were excellent. My floors look great! i recommend Grizzley's without hesitation.
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November 2022 by Angie Lll
Wonderful company to do business with. Quality flooring and excellent installation. We couldn’t be happier
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August 2022 by Rosemary Arts
Excellent staff and installation was great
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June 2022 by Don Nolta
Although we were in town for just a short while, Grizzly's did an excellant job meeting our tight scheduling requirements. Their installers did a top notch job as well. From purchasing to installing everything went exactly as they said it would. I would certainly recommend them to anyone.
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April 2022 by Rick & Coleen Brown
These are great people to work with plus great installation service. Highly recommend them. Their prices and high quality would be hard to beat.
