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February 2024 by GDub W
Had issues with equipment, they kindly spent time showing me what I did wrong. Have bought stuff there, will continue to do so. Shout out to Aaron.
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January 2024 by Don P.
Nice store. Good selection. But I didn't like having to go looking for someone to help me. Walked around and found no one. I finally asked someone at the check out desk and he said, I think I am the only one working.
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January 2024 by Richard Elliott
Was disappointed. I've done all my musical purchases at guitar center under my maiden name Richard Mahler in Wisconsin, spent 1000s of dollars at guitar center in Appleton there . Moved here and had a pair of powered Mackie thump 15s in mint condition i purchased from the company and wanted to part with them and they had no interest. Before I left Wisconsin and moved here to Arizona I sold many things to guitar center. I will find a new music store to shop with that wants my business.
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January 2024 by Fender Strat
I came into the store at 11 am as soon as they opened, went to look at the acoustic guitars and asked a salesman to show me a Taylor guitar, he told me to wait for him in the showroom, waited 17 minutes, there were only 3 or 4 customers besides me. He saw me standing close to him and ignored me while helping a customer that came after I did. I decided to leave and went to Samash and bought a $2200 Taylor guitar
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January 2024 by Cathie Ringering
Very helpful.
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January 2024 by Suzanne Coyne
My adult deaf son has had 8 guitar lessons and will be having 4 additional lessons soon. Excellent experience for him. Thank you.
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January 2024 by Michelle McAdams
Candice was not helpful or professional at all. As a potentially new client, I was given no options for a drum lesson schedule. As a nurse I work crazy hours, and Candice was not accommodating. I had to fit into her cookie-cutter plan. I was in the store some days earlier and was recommended a few different drum instructors, and Candice quickly told me that my choice wasn't available. Very early in our conversation, she just stopped answering my e-mails.
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January 2024 by Proud American
Wish they had a better drumming section..
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January 2024 by Aida Davy
Can not do wrong here. Great products and great service. Bobby is so informative about all the instruments. Thank you
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January 2024 by Gabriel Berns
This is an amazing guitar center with unbelievable customer service. Caleb helped me pick out an amp for my little brother witch he absolutely loves. Can’t wait to see him again.
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January 2024 by Brendon Hebert
Super helpful. I already knew what I wanted but an employee offered to help get what I needed and checked me out even when he was off the clock.
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January 2024 by Richard
I went in just before Xmas the place was packed and they still managed to treat me like I was the only person there, excellent staff, met the Mgr Ian, wonderful Guy, extremely friendly and helpful. I Recommend this Place.
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January 2024 by Pamela G.
The staff always goes above and beyond when we are there. Today, Sophie helped us with a challenging return and she did an amazing job. She was so helpful and made the whole experience very smooth. She did amazing! I highly recommend this location.
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January 2024 by Jim Herrmann
Lots of different things but their computer systems need improved.
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January 2024 by Nancy Damone
My husband and I visited the Val Vista Guitar Center in Mesa, Arizona. Initially MJ helped my husband with the Bose product that we were interested in. He described the features and explained all the functions in a very helpful manner. We went back a couple of days later. Josh assisted us with the purchase... he was very kind, patient and knowledgeable.He helped us to understand the different warranty options that were available to us while we were making the purchase.Aaron helped us as well and they went out of their way to demonstrate the product so that we could hear the sound through the demo model in the showroom. This Guitar Center has very friendly and attentive employees. Extremely polite and sincerely take interest in what do you need to have done.Thank you MJ, Josh and Aaron for you great service!✌️???
