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August 2023 by Danielle Weeks
The atmosphere here is great, and everyone is leays so friendly and helpful
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July 2023 by Hannah Stone
Partner and I came in on a whim one day because our local shop quite literally has double the prices, and I can say that Helios never fails to impress us. We’re always happy and excited to take our drive over, and the employees are always so helpful, talkative and just downright fun to be around. Keep up the great work guys?
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July 2023 by Tanner Haas
Went it looking for something little, was immediately greeted by Gio and felt his passion. His knowledge and salesmanship on our first visit made this our go to spot. Thanks Gio!
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June 2023 by Joshua DeSantis
Deleted former review because I felt it was a little too scathing and that based on the previous track record of this place it warranted deleting, re-rating and rewriting.Always have loved this place, came here multiple times a week and spent probably at least $2k here in the past 6 months alone. Just for context. Deleted my old 5 star review to give 3 stars bc of the current service . Came in twice over the past week to be served by a female employee whom I have not seen before. Not sure if she is family or a new employee but just basically dealt with some issues in a way I found disrespectful to the customer and bad business. My opinion alone doesn't warrant my change of heart in the review. It's the change in policy. Whenever I have come in and the owner is there he always has helped me out. Bar none. When I politely asked the female shopkeeper if I could please have a way to reach out to the owner or management concerning my shopping experience and following customer service experience she said that "they don't do that".Basically I spent almost $70 between 2 devices in 1 week and got unlucky twice, which is rare. The first one, I understand not having any kind of resolution for, but the second one is not the same story. I bought a 'pod king' at some time around 3-5pm that night it started auto firing. It was doing it so bad that my fiance told me to put it outside. I called midday the next day and this is the situation that sets the precedence. The owner would always help me out before with at minimum a discount. I almost never have this happen but that last 2 times that I can remember he has just exchanged devices for me. He always tells me to bring it back if there's any issues. She told me I couldn't be helped.Once again this place was so good in the past I'd hate to see it change. Either way I probably will have to find a new spot because I can't deal with that. I'll miss the old staff.
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May 2023 by London Hunter
Gio helped me out a lot with my vape choice. Best vape store in Mesa!
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May 2023 by Autumn Woods
I stop in here to occasionally to buy cigars and mint pouches. Gio, usually the employee working when I come in, is always really knowledgeable and professional. He even helped me find the right product to help me sleep better. He never made me feel awkward for my naïve questions. The location is convenient and close to home. And the incense collection is crazy huge!
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May 2023 by Joe Hart
Awesome and super helpful and friendly staff I always feel welcomed and always have my needs met!
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April 2023 by BrainFlush Jo-el
I moved in 9 months ago literally across the street. And this is the only place I go to for numerous reasons. The employees are chill AF and the owner is the most grounded down-to-earth dude there is. But that's not the only reason I go here it's because they have a huge discount bucket of juice that's cheaper than any other store I've ever seen, and it's not just the price, it's the fact that the employees actually know what's in the bucket, which is so surprising and saves me a lot of time digging through it. So thanks to everyone helping me and especially boss man for being you!
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February 2023 by Latasha Chee
ZIG ZAG wraps are dry (second time buying wraps here). Battery pens are at least 20.00, but service is okay.
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January 2023 by Erin McGee
Super dope vape shop. Super nice employees. Just got in to Arizona from Texas and this will definitely be my new shop.
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January 2023 by Matt Z
The staff and employees are always very friendly. They have a great selection of glass, cbd, and the best kratom. They are always open and have extended hours. Highly recommend!
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December 2022 by Chandler Storck
I used to be a regular shopper here I trust a lot of the employees recommendations often spending a lot of money to get less than desirable product and I never say anytbing I just return to get the single product I seek when and if they even have it in stock. Tonight I wasn’t surprised to find out when I came in they were out and the ‘owner’ was completely disrespectful when I mentioned wanting to call another shop up the road to see if they have the product I need. I used to be a regular and refer people, no longer will I bring my business to this shop, nor do I recommend going to see what disrespect the owner can dish to you. The employees are awesome, the owner on the other hand needs to learn customer etiquette
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December 2022 by samantha sheffer
Gio is my absolute favorite! He is such a lovely, friendly face to see every time I come in and is the reason I keep coming back. He is very knowledgeable and always recommends the best juice when I can’t decide. They are always stocked with all my vaping needs. Caring and all around positive experience everytime. YOU ROCK GIO ;)
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November 2022 by Adrienne D.
First of all the fact that they are open before 10 AM in the morning is AMAZING. I had planned on running errands and virtually every store I went to was not open until 10. So I was very happy that they were open. Second of all The girl whose name I swore I would try to remember and now I cannot. Anyway she worked yesterday morning lol. That was Thursday, November 3. She could not have been nicer. Or more helpful! You had an excellent selection of zero nicotine disposable vapes called "the cube".The store was clean. Tons of choices! Knowledgeable employees. I would absolutely be back and I live in San Tan Valley. Which is a 20-30 minute drive!So good job and give that girl a raise!
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October 2022 by Amanda L.
Anytime I come here which is few and far in between I'm always greeted with the most respectful nice workers. Knowledgeable too and they always have killer deals!
