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November 2023 by Brad G.
I just stopped in to see Mike for the second time this year and as always he goes above and beyond. He is an awesome employee that deserves a huge bonus has a smile on his face and seems like a very honest man.He didn't pay me to do this and he has not a relative of mine. Brad
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November 2023 by Bill D
good prices, no appointment necessary, very reasonable installation fee, and great warranty! In and out in less than 30 minutes. Recommended.
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November 2023 by Joel Hester
Always very nice and helpful staff. Batteries just don’t last in the Az heat but Interstate’s warranty makes it possible to keep good batteries in my trucks without spending a fortune. Pay once, Cry once.
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November 2023 by marlene berg
My service advisor was honest, very helpful and friendly and they honored the interstate warranty will definitely use them again next time we need a new battery.. Bought the battery at another company and when I was having issues with my car not starting but it would when I used a jumper took to Big O told me may be my key fob battery if not than the alternator because the battery was good . Left them and changed the key fob battery car was acting up again started than would have to jump start it. Was told to take it to the actual interstate battery place. Well I did and guess what it was a bad battery and they replaced it for free as it was an interstate battery and under warranty but barely. Big O didn’t want to replace a battery that was just 3 weeks shy of the warranty running out. Had I take. It back to them 3.2 weeks later they would have charged me full price for a new battery vs honoring the warranty meaning they didn’t want to just give me a brand new battery they wanted to wait it out and charge me full price. So for anyone needing a new battery make the drive to your interstate battery shop pay the few extra bucks so worth it. I left their shop with a brand new battery with another 2 year warranty and didn’t cost me a dime. We have 4 jeep grand Cherokee’s and we will be heading their way next time any of them needs a new battery for sure.
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November 2023 by Solid Number
I've been through allot of car batteries, this by far was the easiest swap out on one. These guys are great, they do it all for you and are super quick. I appreciate your work thanks guys
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November 2023 by D B
They had the battery I needed and were able to provide a credit on my old Interstate Battery as the purchase was visible in their computer as it was made at another Interstate store out of state. Overall, great experience with friendly and helpful staff!
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September 2023 by Ryan Stand
Call it to get AGM battery for our Phoenix summers, but they didn’t have any in stock. They sold me a used battery they said has an average lifespan of two years. Six months later it will it would not start the truck. Took it back and there’s nothing they can do. Warranty was for three months only. Better off going to AutoZone getting a new battery with a real warranty.
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September 2023 by Ryan Puckett
Drove at the way down in the rv to look at new coach battery options. While pulling in I noticed a truck parked on lot next door for sale. Parked the rv and before I could do anything else a guy comes running out telling me I couldn't park there. Lot was completely empty and tried to explain I was coming all the way down from fountain hills to look at batteries but he kept spitting and telling me I had to leave. Foul employee spitting and demanding. I've bought 8 batteries from interstate over past 5 years. I've definitely bought my last one for sure.
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September 2023 by Zachary Stone
Bought the battery about two years ago. I brought it in to your store. Mike was awesome. Very helpful and friendly. He found an issue with it, addressed it and sent me on my way. Unfortunately it did not solve the problem. I brought the battery back and once again spoke with Mike. Same exact friendly service. We discussed the newly discovered issue. After some friendly back and forth I explained serious concerns with an upcoming trip. Sympathetic to my plight we reached a more than fair agreement. Not only did Mike provide excellent customer service he sent me out the door with peace of mind. Give that man a pat on the back. He earned you a customer for life
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August 2023 by Zachary S.
Bought the battery about two years ago. I brought it in to your store. Mike was awesome. Very helpful and friendly. He found an issue with it, addressed it and sent me on my way. Unfortunately it did not solve the problem. I brought the battery back and once again spoke with Mike. Same exact friendly service. We discussed the newly discovered issue. After some friendly back and forth I explained serious concerns with an upcoming trip. Sympathetic to my plight we reached a more than fair agreement. Not only did Mike provide excellent customer service he sent me out the door with peace of mind. Give that man a pat on the back. He earned you a customer for life
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August 2023 by Star Rider AZ
Bought a new battery on 7/21/23 for my Honda generator, placed the new battery in and it worked just fine.Went to do a generator maintenance start up on 8/13, generator wouldn't turn over.Put it on a charger for the night, I went to start the generator and no response. Went back to get battery checked, I was told it was fine, stopped by O'Reilly for second opinion I was told battery was charged but bad battery. Then went to Batteries Plus, they also checked the battery, was told and showed battery was charged until load was put on the battery.Bought a new battery from Batteries Plus and put it my generator and started right up.Drove back to interstate center from Chandler and explained that the battery was bad and had two other places check it out, the gentleman told me he didn't care that I did my homework. They wouldn't honor their warranty, they said it tested positive but in real world application it wouldn't start the generator.I will never put another interstate battery in my fleet, and will tell everyone I know to be leary of doing business that will argue with you instead of trying to keep a customer.By the way, why would I spend $4.50 a gallon on gas to return a battery that worked.
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July 2023 by s1fike
I bought an Interstate Battery because of their quality and warranty. Just under 3 years later my vehicle wouldn't start in a Costco parking lot. I noticed Costco sells Interstate batteries. I thought this will be easy and I could get my battery replaced right away. Not the case Costco told me the battery has to be removed in order to do anything. They wouldn't even give me a jump in triple digit heat. After a friendly patron gave me a jump I went to Interstate Battery. Mike was a great help. He pulled my battery and noticed it would have to be charged for several hours before it could be tested. He installed a loaner battery and told me to come back the next business day. He said my battery is still under warranty and when I return he will either install a new battery or my old one depending on how it tests all free of charge. I will never buy a battery anywhere else.
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July 2023 by Hannah Pfleiger
The customer service is 10/10! Was offered cold bottled water and popcorn when I walked into the shop. They took my car right back and had my problem solved in 15 mins. They were very polite and made sure I was taken care of. Will definitely be back when I need another battery!
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July 2023 by Chih W.
Went on a sat to have my battery looked at. Without a word they just replace a new battery under warranty! Very fast and reliable.
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June 2023 by Dan Mentink
The best. My battery was exchanged and installed with no worries. Employees were very helpful and friendly And we all know interstate batteries are the best on the market at the right price. ?
