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February 2024 by K T
I have shopped here twice now and cannot believe how good their customer service has been. Emily took care of me today helping me find my size and ordering the exact shoes I wanted. I will definitely continue to shop here.
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November 2023 by Mack O.
probably the worst shoe store i've ever shopped at. employees aren't friendly an children are running the store. maybe they need to refranchise with nike to make it better, they could do better
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November 2023 by Russ Burkhammer
Great staff great service
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July 2022 by NiceGuy Lance
Closed early over 10 minutes early. Thursfay night. Couldn't load up on shoes.
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June 2022 by rachel cook
The staff is very accommodating and friendly!
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May 2022 by Eeyore's LoveBug
Super kind and helpful employees.
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April 2022 by Keiras and aarons advwntures
it's 240 on a Wednesday afternoon and came to the store to get some shoes and was told we had to wait outside right as we were walking up because one of the employees was getting sick and they needed a few moments… It's been like an hour and there was multiple employees and they are still closed.... Doesn't make any sense why one of multiple employees not feeling good would keep the store closed for over an hour ??♂️Guess that's what happens when you have children running a business
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April 2022 by Exploring With Neeci
They have most of the latest shoes I look for
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February 2022 by Rosie Perucci
I had great help to find shoe's a girl named Zoey helped me out she was very sweet helpful ☺️
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January 2022 by Natalie V.
Leah was super helpful and very sweet! Was indecisive about a pair but will definitely be back to buy more pairs of shoes :)
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September 2021 by C (Cac)
Daughter loves this place. Always finds what she wants here.
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September 2021 by Mea A.
I experienced the BEST customer service!!! Store 1029 Superstition Springs Mall, Mesa AZ I had EXCEPTIONAL service from a rep who assisted me and my daughter. His name was Reggie! He literally went above and beyond for us and other customers all at the same time. I watched him as he helped us and greeted every customer that walked in..He didn't make us feel rushed, he had no problem running back and forth to get us different shoes and sizes. He gave us time to decide on what we wanted, he advertised the sale items. Took time to size my daughters foot, gave his opinion on colors and styles. Reggie did everything with a smile and friendly manne I pray this review gets seen because although some would say he just dis his job, great customer service is hard to come by these days, he seemed genuine and I feel he should be recognized. Thank you for giving me and my daughter VIP service! **purchase 9/15/21, Trans: 26760, Empl: 649816 Thank you
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May 2021 by Karla A.
There was a guy working here who was super helpful and genuinely seemed like he wanted to help, we went to another journeys in san tan gilbert and they just were super passive aggressive but this location was 100x better. Guy had half black and half red hair and was awesome.
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March 2021 by Shawn Frye
Love this place great customer experience and service....my daughter got these at journeys. Shes so in love with them too thanks journeys, you made her week....
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February 2021 by Illustrative Man
Janelle was very patient and helped us with all three of our kids. They love their new Vans!