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January 2024 by Frank Stirpe, Jr
In today's world, many people are apprehensive about visiting an auto mechanic due to concerns about unscrupulous business practices and shops attempting to maximize profits quickly. However, at Iconic Tire, Charlie serves as the General Manager and exemplifies top-notch business ethics. He takes pride not only in ensuring that the job is done correctly the first time but also in nurturing long-term customer relationships. I couldn't be more satisfied with his exceptional customer service, swift turnaround time, and, of course, the quality of the finished product. Thank you, Charlie, and thank you, Iconic Tire.
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January 2024 by Jennifer Nathaniel
The customer service at iconic tire is beyond anything that you will ever experience at a mechanic shop. Blake has absolutely gone above and beyond to help me with an issue that I’ve been dealing with for almost 2 1/2 years. He made things convenient for me to get my vehicle to their shop and when he thought he had found the issue but wasn’t 100% confident, he was upfront and honest. He referred me to a transmission shop to get a second opinion and they absolutely provided the same excellent customer experience. Thank you so very much, it’s every Reason why my family and I have been customers for probably close to 10 years:)
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January 2024 by Derrick Howard
Don't go to this place. I bought 4 tires which I get them rotated for free however...after 2 times they tried to pull a fast one. They told me they can't take my lugs off because of some cap. Issue. However they are the only one who has ever changed the tires so anything wrong is their issue , now they tried to charge me $600. To do the work.I'm so disappointed with them and the tricky tasteless sales job they tried to put on me. Stick to the plan ICONIC...Shame on you!!!!
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December 2023 by Bill Suttle
I have been taking my trucks to Iconic Tire service center for about five years now the customer service there is beyond excellent. Today after working a 14 hour shift manager made sure that I had a ride home so I could sleep. I worked on my vehicle during the day, I always get top-notch service here. Great job I appreciate everything you do for me.
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November 2023 by Reesha Houston
fast and efficient! I came in to have my tires rotated and get a diagnostic test because my check engine light was on. Blake confirmed my request to establish clarity, asked probing questions to make sure he understood my ask, and delivered exceptional service, & I was contacted promptly when my vehicle was ready. They have earned a return customer!
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November 2023 by Debra Tester
Just had an exceptional experience at Iconic Tire. Blake and Mike were easy to work with. Explained everything, including cost clearly. Waiting area is available. Will be back next time I need tires. Highly recommend.
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November 2023 by Hilmer Hintz
Blake was awesome. He gave good advice and is very knowledgeable about his products. He worked with me to get the best deal possible. And the crew did excellent work. I am very pleased with the quality of the ride and how quiet the ride is now. Thank you Blake!
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October 2023 by Richard Leon
Blake and Charlie were awesome. Exceptional customer service to the maximum. Taking care of the customer and best interests displayed. Great communications and concerns when meeting the customer's needs. I would patronize this business and would recommend their business and services to all. Keep up the "Awesome services" you provide. Thank You!!
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September 2023 by Trap Cory
I defiantly recommend this place to anyone! They had great service. Everyone was super friendly and helpful. They even drove to another store and brought the tire size I need that day to get me going. The store manager was awesome! Thanks guys!
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September 2023 by Cory McDowell
We purchased a new set of four tires and had them installed by Iconic. Blake was great. He kept me informed on the progress of my installation. My only disatisfaction would be the long wait but that is partly my fault I came in a bit earlier than my scheduled time. But Blake washed my tires when it was done just to make my happier.
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September 2023 by Jen
Had a good experience here today. Seemed like honest and hardworking mechanics. Got a good deal on oil change and inspection. Kind people, would come back again.
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September 2023 by Margie Morrow
Iconic Tire is awesome! They took care of me and my problems! My friend recommended them and I took her up on what she said! They went out of their way to accommodate my car problems. Probably even saved me another car problem down the road, they were attentive in making my car safe for me, which I really appreciated!I want to thank Blake Darrow, Assistant Manager, for helping me come out of my car experience in such a positive manner, he is the Assistant Manager there at Iconic Tires and all the workers were so congenial! I recommend this shop for any tire or car problems and I know you will have the same wonderful experience that I had. A friend of mine sent me there and I am so glad she did!Awesomeness was my experience!!Margie Morrow
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September 2023 by Jeffrey Sheppard
Blake got us in on short notice and was able to get the repairs done same day. Excellent customer service with great work and at reasonable price. I highly recommend giving them a chance to serve you.
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September 2023 by Courtney
The staff is always super friendly and have your best interest as a client. As a woman it can be hard to go to auto shops without being lied to, but here they are 100% honest and aren't just looking to make a sale. It is always a pleasure taking my vehicle here to get serviced.
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August 2023 by Travers McDaniel
This place is amazing. Great staff, fair prices, and wonderful customer service. Blake is a great guy. They have my complete confidence in the work they do. I would definitely recommend them for your automotive needs. Great job, Guys! And thanks for your honesty. That's something I can truly appreciate in a mechanic.
