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December 2023 by Teresa Dlouhy
Love this store. It also has a post office that is very convenient.
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December 2023 by Michael J Swirbul
Nice little Hallmark shop with friendly employees and a Post Office in back. One stop shop for cards and mailing.
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November 2023 by datimo2120
My wife and i stumpled onto this store the other day, and it's absolutely wonderful. So many knick-knacks and wonderful gifts.
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July 2023 by Bethany C.
Wow! I thought maybe it was just me and my experience, but reading these other reviews, the impression I was left with is 100% confirmed.I walked in the store and there was this younger girl (teens), short brown hair and glasses, standing behind the counter and she clearly did not want any interaction whatsoever. She stood there like a lump and wouldn't make eye contact. No, Hello. No welcome. Definitely no, May I help you; or, How are you? I think she would rather die.After dealing with Little Miss Congeniality, the next thing I noticed was the horrible, funky smell throughout the store. It was very strong and gross. It wasn't candles or potpourri, or anything like that. Just nasty!So, I'm looking around and an older lady, I'm guessing a manager, walks by me, looks my way, but again, no interaction. No, May I help you? Are you finding everything okay? She just hurried off and disappeared. Unable to find what I want, and unable to get any assistance, I went back up to the front and asked the young girl, "Do you have any rolls of crepe paper?" "What?" "Do you have any rolls of crepe paper?" She looks at me like I have three heads and I'm interrupting her stand-around-and-do-absolutely-nothing time, and she smugly answers, "No, I don't think so." Ummm, okay. Sooo, you're clearly not going to make any effort whatsoever to check or to ask someone; right? Got it! The nerve of me to expect you to do your job.Won't be going back there, that's for sure! Still trying to get that nasty smell out of my nose and clothes.
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June 2023 by Maria Teatzner
Great card and huge gift selection. This place has a little of everything! Something for every occasion! Clean, orderly, nice staff.
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June 2023 by Deb Gain-Braley
Very helpful staff. Good selection..
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May 2023 by Evan Thompson
Friendly staff, wide selection, clean store, music at the perfect volume level
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May 2023 by Velma W.
This was my 1st time in this store and definitely my last. Now that I'm looking over all these reviews, I see why i was treated the way i was treated today. There as a very rude, short, old, and probably blind "Karen" who was so rude to me, I couldn't believe it. Now that i see the actual name of the store, I would have never gone in there in the first place. As a proud African American Veteran, we should not treated this way by people who are put in a position to serve. Please Karen, learn the meaning of Customer Service. I'm sure these honest reviews will not stop the hoard of other "Karens" to frequent this store. but if you are any proud person so true color, find somewhere else to get your Mother's Day cards this year, and skip this "dumpster fire" establishment all together.
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March 2023 by Amp Tony
This review is for employee April that works back in the post office part of Karen’s Hallmark in Mesa. I can’t say enough about her excellent, exceptional customer service, each and every time I go there which is once or twice a month at least! She is so kind, caring, professional, friendly, and nice. She always gives great information and advice and is very helpful and pleasant. She is a class act. She’s very good at what she does and goes above and beyond and is consistent! Two thumbs up ?? ?? and five stars for her! She deserves every one of them⭐️⭐️⭐️⭐️⭐️
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March 2023 by Tanner Kipp
Among other things, this is a great place to find unique souvenirs.
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March 2023 by Judy G
They have a lot of gift ideas, and I have used their postal area for mailings.
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February 2023 by Trisha Maldonado
Best store for all kinds of great gift ideas.
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January 2023 by Lori Stucker
Great fun store . Unique items. Great sales . Post Office is awesome . Skip the long lines and mail there
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January 2023 by Deb B.
I love Hallmark but I was there twice during this holiday season and both times encountered the assistant manager. She is so rude. Holy smokes. Both times I felt like such an inconvenience to her. On my last visit I had something to return. I was going to shop more but after working with her I just left. When I made my return I didn't need the bag I made the return in any longer and asked her if she would throw it away for me. She made a complete spectacle as she pulled the trash can up to the counter and used her pen to push my bag into the trash. All that with her nose in the air. I understand in times of cold and flu that you want to keep you hands clean, but dang....Such drama. It's not like I was sneezing and coughing and it was so over the top. She works in a public retail setting handling money and merchandise that others have touched all day. Why did she need to make such a deal about it. She could have even held the trash up and I would have put it in. It was embarrassing honestly. She had a bad attitude and was rude not just that time but both times I was in. I was nice and kind and it's Christmas. No excuse for rude.
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December 2022 by Thisis B.
Man, it pains me to write a bad review about a Hallmark store but Ive visited here twice now in two months and both times the customer service here is HORRIBLE. My first visit in November was going OK until my African American husband joined me in the store from parking the car. I picked up an item to look underneath for the price (it wasnt priced) then I suddenly had an older, short woman frantic asking "Do you want that? Do you want that?" I asked the price and she seemed very off put about having to go "upstairs and finding the box for it". I commented I would just look for it online. (Amazon ended up being 55.00 cheaper on it). I also asked if there was a sign up list for a particular ornament. I was told there was...but then offered NO information on how to get on that said list. It was obvious we werent welcome there. My visit today was simply for the 1/2 off ornament sale. The associate who rang me up Overcharged me 10.00. I noticed the over charge walking out to my car. I went back in and started explaining to the other cashier what had happened. LUNA interrupted us and grabbed the receipt out of the other cashiers hand to "look it over". She proceeded to give me a dose of her attitude until I pointed out in as basic terms that I could that I had two different ornaments, at two different prices, and she charged me for two of the most expensive one. Forget this place. They should take their cues from the big Hallmark store in the mall. Oh wait...thats right. It closed down and theres a cell phone store where it was. Ill be happy to just shop online next year and skip this dumpster fire.
