Kirby Vacuum Sales & Service is highly praised for its excellent customer service and skilled technicians. Customers describe the staff as kind, personable, and knowledgeable, creating a welcoming atmosphere in the shop. Many report satisfaction with their vacuum repairs, noting that even older models, such as the Kirby G5, are restored to like-new condition. The shop is well-stocked, with some customers finding necessary parts readily available, making repairs easy and efficient. The team is recognized for clear communication and a commitment to helping customers understand their vacuum issues and maintenance. Reviews highlight the friendly nature of the staff, with many expressing a strong intention to return for future needs. Overall, Kirby Vacuum Sales & Service comes highly recommended for anyone needing vacuum repairs or maintenance.
The staff was very friendly and knowledgeable. Great customer service.
June 2026
I brought in my vacuum and they were able to fix it in under 24 hours. Marvin was so friendly and helpful, he explained what was wrong and was very patient with helping me understand. He communicated with me and kept me updated on the progress. Excellent service all around!
May 2026
Brought my Kirby in because it was screaming loud. Apparently the fan had cracked and needed replacing. Initial contact was with Abe and he was great. Picked it up 3 days later and has taken care of by Riley and she too was great. Wonderful service, good pricing and quick turnaround. Very happy.
