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November 2023 by Tim Schomaker
Great customer service by Angela. She is very friendly and knowledgeable, concerned with what we wanted as customers, not just making a sale.
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November 2023 by Linda Silva Stone
It was a very pleasant experience and not at all rushed by the Sales associate. She was calm and kept me focused and helped me to eliminate mattress options and to narrow down my choices. All in all it was not stressful as was our other recent experience at a completely different brand name store. Ashley was very knowledgeable about all the mattresses and I enjoyed working with her very much!!
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November 2023 by Amanda Cline
We love Frank and the service here. We would absolutely recommend taking the time to find your mattress needs here. This store and the people who run this place are one of a kind. Wonderful service and help. Thank you, Frank!
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October 2023 by Mickael Chevalier
Our mattress shopping experience (Power rd & McDowell rd) was awesome. Marc took great care of us. Not only was he professional, knowledgeable and personable, he also put A LOT of efforts finding us the right match at the best price.AAA+++ CUSTOMER SERVICE. Thanks Marc!
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October 2023 by Stephanie Augustyn
Such a great and painless experience. Frank is the sleep expert!! He was so friendly and knew exactly what we were looking for. I look forward to finally catching some good Zzz. Thanks again Frank.
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September 2023 by Brandon L.
Scott is by far the best person I've ever worked with at Mattress Firm. I've been coming here for years and his customer service definitely stood out. He was extremely patient with how picky I can be. He is heavily educated when it comes to mattresses. Thank you Scott again!
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August 2023 by Larry Fitztortoise
Frank took great care of us from the time we walked in. He was professional, yet personable and kind.He answered all our questions, and was never pushy. It was a great experience and we left happy with a new great mattress on the way extremely soon! Thank you, Frank!
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August 2023 by Liz Alber
I bought a mattress set today at Mattress Firm in N/E Mesa from Frank. He was a pleasure to work with … upbeat, polite, very knowledgeable! Got the mattress for a very good price thanks to the sale currently going on!
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August 2023 by Sheri Conway
Great experience with your guy in the store. Had to buy my mom a bed and he was a great help. He offered the remote base which my mom will love. So glad I went to Mattress Firm.
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July 2023 by Darren Wright
Ben was excellent. Super friendly, patient, & informative. Overall had a great experience buying a mattress from him.
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June 2023 by Doug Bothwell
Ben you’re a rockstar! Justin thank you. Nothing was ever a problem, your leadership clearly translates to your staff. Frank too!From the moment my wife and I walked into the store, we were treated with such courtesy. So appreciated in these days.Knowledgeable, friendly, accommodating, what more could you ask for? A smokin deal! We got that to!
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June 2023 by Sam Waldman
Jared made this process so easy and simple! He clearly stood behind the products and was able to get me the perfect mattress. I never heard a “no” from him at any point in this whole process
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June 2023 by Paul Chenin
My family and I recently worked with Jared to purchase a mattress. He provided a variety of options to work within the given budget. He was also able to expertly answer any questions, and was flexible with our delivery timeline.
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May 2023 by Molly Gardner
Ben was super helpful and patient with us, and he provided all the information we needed to make our decision. Frank was really nice, too, and we had a great experience overall. We highly recommend Mattress Firm!
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April 2023 by Erika Farr
Justin and Frank were friendly, professional, and extremely helpful. From the time I entered the store to the time I left, they made sure I received excellent service. I purchased a mattress without stress and week definitely recommend them.
