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May 2023 by Marcy “Wanderlust” Escalante
So far I’m not impressed with this facility! I’m three weeks in & on my first visit there was only one person working. She was very stressed with walk-ins, phone calls, dispensing meds & paperwork was very disorganized! That should’ve been my clue to just leave. Well stupid me just chalked it up to a bad day but oh no, 2nd visit was no better. What should’ve been a 15 min appointment for me turned into 45 min, I had an issue for my 3rd visit & have been calling for 3 days for an answer & they keep telling me I’ll get a call back & im still waiting. I do NOT recommend this business, maybe it’s just this location but I’ve never encountered such disorganization, for the prices we pay for services we should get much better service!
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February 2023 by Pat P.
Watch your money! I placed an order online for one of their weight loss medications. After carefully reviewing the side effects I discovered they were the same as another drug that I had to stop using because of severe side effects: nausea, vomiting, stomach pain and diarrhea. I immediately requested to cancel the order and was told my refund would be processed. This all happened in mid November (over 90 days) and still no refund. I have made many attempts via phone and email to get this resolved. I was told in December that a check was sent...no check. I was told early February that a check was sent...no check. Very unprofessional place of business that obviously doesn't care about customer satisfaction. BTW they owe me hundreds of dollars; not pocket change that one might shrug their shoulders about and move on.
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December 2022 by Connie Zuniga
Wonderful people to work with. They are extremely supportive and very helpful. They were always willing to accommodate our schedule, and do anything they could to support our success.
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November 2022 by Will P.
Love coming to this place, the staff are very friendly and helpful! Jennifer and Tara are the best! Always suggesting and encouraging me to meet my goals, I would highly recommend them to friends and family. Prices are very affordable, am very please with my results. Keep up the great work!
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November 2022 by Carrie Gesford
Love, love, love medshape!! Stephanie and her staff are very professional and know patients on a personal level! They make losing weight so easy! Highly recommend this place to anyone looking for weightloss or body sculpting!
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November 2022 by Tom Cerino
Jennifer is amazing she takes the time to really help you find the best way to reach your goal weight
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September 2022 by Janet Host
Jennifer is very helpful. She considers my personal needs and issues I am facing at the time when she is choosing my meds. She always tries to give me helpful hints to make me more successful! Both Jennifer and Tara are always friendly and never rush me. They always give me their undivided attention. I am very pleased with MedShape!
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September 2022 by Krista Von Bokel
I would give this business -5 starts but it will not let me. On 1/12, Jennifer gave me a meal plan and told me to call them if I have any questions. On 1/14, I called up to ask a question and my response was, "You are fat, so it is simple if its not on the list then don't eat it." She then went on about how she gave me an easy meal plan cause I can eat bread and cheese stick with this one, and that I wont lose weight if I don't follow the plan she gave me." (But in the last 2 weeks I lost 6 pounds and haven't followed her mean plan AT ALL lol) A medical professional DOES NOT say that to someone. She should NOT be seeing patients. She is not professional at ALL. They have hours on their website and door saying that they are there Tuesday-Saturday and the only days they are there (if at all) is on Wednesday and Fridays. When you call and ask about the hours they say oh its cause of COVID but they do not advertise anywhere of the new hours. I ordered my medicine on 1/5/22 and was told on 1/12 that the rest will be delivered on 1/14. I went up there everyday from 1/18 to 1/21 and the only day they were there was on Friday the 21st, even though they said over the phone that they will be there all day on Wednesdays and Fridays. Then when I got there they told me that only 10 more days came in and they don't know when the rest will be there, even though I was told that it was coming in on 1/14. I still am owed 10 days of medicine and have no idea when I am getting it since they keep giving me the run around.
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September 2022 by Mary Frances
Stephanie is awesome ? and sooooo helpful and attentive!!! She always takes time to talk and is always up to the latest in all of the weight loss industry! She is willing to adjust to people’s individual needs and try new ideas!
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September 2022 by Dori Martinez
So far - so amazing - down 7lbs in 10 days …. So my journey is just beginning, on a positive start - I’ve done this program before so I know it works!Looking forward to goals being shattered once again!!
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June 2022 by Cynthia S.
Best B12 deal I purchased on Groupon. The girls in the office are awesome and very helpful.
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January 2022 by Joan K.
Very friendly and caring working with you to meet your goals very pleased. Staff is great they help you with real life situations and gave suggestions to work thru it.
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December 2021 by Diane T.
30lbs down in 9 weeks- and everything feels better. Even though I was out of town and traveling some weeks, I was able to get appointments and keep up with the program. The weekly shot is convenient. The little tips like using Premier Protein rather than creamer helped make changes easier.
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December 2021 by Charlie B.
Have been going to medshape for 6 years Jennifer always encourages you to stick to there plans very professional, courteous,and knowledgeable about all her products to put you in right direction to be successful for your weight loss.Thank you Jennifer and medshape for being here at the Peoria office.
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December 2021 by tom m.
They listen, they care, they respond to your concerns and frustrations when weight not coming off fast enough. It's a slow process.
