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January 2024 by John Ingall
Honest and professional shop. Honored online coupon for oil change. Provided detailed inspection report, added service same day for recommended additional service. Will go back for future maintenance.
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December 2023 by B K
My first time here was for an oil change and inspection. The service and quality was incredible, So I came back for a few more repairs; and you could really tell the difference in the way my car drives. The guys here are helpful and courteous, the customer service was great! I would recommend this location to anyone!
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December 2023 by jill schaar
I promise you these guys are the best!! My car runs great since I’ve been coming here and they always take care of me. They are honest and don’t take advantage!! I am so glad I found them and I will continue to be a loyal customer.Jill
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December 2023 by Wayne Leskosky
I brought my car in to have an inspection done and the Midas team pointed out some issues that I wasn't aware of. I had them take care of everything and now my car runs great and is safer to drive. A big thanks to Tony and Nate for their help! These guys really treat you like family.
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December 2023 by Adrian
I’ve been going to Midas for over a decade and it’s always a great experience. Nate and the crew at the Midas on Guadalupe and Alma School are super helpful, super friendly, and you don’t get that feeling that they’re trying to get over on you and take advantage. I will continue to go to this Midas as long as I have a car. Thanks guys and Happy Holidays!
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December 2023 by Beliss Elkinwor
My brakes were out and my rotors as well after about 4 months after i came and for my brakes renewed here.Anthony set up an appointment for me and they took care of me and told me since i was complaining about the brakes after the first time they replaced everything brand new and he told me he got me and i didnt have to pay anything. I would highly recommend this place, the crew over here is phenomenal
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October 2023 by joseph Aquino
Hands down the #1 place I fully trust to take my vehicle to for all my needs! I've NEVER had a bad experience with these people and they are not only welcoming with me, but with everyone I have seen them interact with! The location as a whole takes great care of their customers and will keep you informed on everything before it becomes a problem. They are very quick with their routine maintenance and anything else you may need for you vehicle! Nate and Anthony are definitely the faces of this location and I hope to see them everytime! They put out great energy and fantastic interactions. Thank you guys for all you do!
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October 2023 by Joshua Hammond
Service was great! It’s nice to have a lifetime warranty on brake pads and have them taken care of when I visit any Midas. There are plenty of other great options as well besides brakes. Worth coming back for more than just my pads.Service: Brakes
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October 2023 by Amy C
Okay I was hesitant coming here instead of the dealer, boy am I glad I did. Anthony and Nate are the friendliest guys I have every met. The oil I needed and the air filter they didn't have. Instead of sending me on my way Anthony made some calls and found what was needed. Sure I have to wait a bit longer, but avoiding the cost and headache of going to the dealer (I'll wait). While waiting one of their regulars came in and weather they were putting on an act or not I truly felt the genuine concern they had for this customer as she explained her health. I am so glad I came, definitely will be a repeat customer going forward. Thank you Anthony and Nate for making my morning. I look forward to seeing you again.
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October 2023 by renae dobesh
Amazing same day service and friendly staff! The check engine light had come on in my car and it started acting up, so I took it in to have the code read. It said that it was either a fuel injector coil or a shock plug. When I called this location and told them what it could be, they told me to bring it in and said they would try to have it done before closing for the day. When I dropped it off, they got me a Lyft to take me home while I waited. After they were able to get my car in and look at it, they called to tell me what they thought it was, why, what they planned on doing and how much it would cost. I told them to go ahead and replace the injector coils. A short time later they called back to further explain what they were going to do and make sure I didn't have any questions. As soon as my car was done they let me know and called a Lyft to bring me back to the shop. Further more, they followed up within the week to make sure my car was still running fine and I wasn't having any additional issues. The customer service from this location is better than any service I have had for work on my car, including dealerships- 100% recommend Midas on Alma School Rd.Service: Engine repair
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September 2023 by Sarah R.
Friendly staff and quick service. Only issue is that they must've broken some of the tabs that hold in the hub caps when they replaced my tires as I've lost 2 hub gaps since getting my tires replaced about a month ago.
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September 2023 by N. Cooper
The Team of Midas professionals under the supervision and guidance of Mr. Nathan (Nate) Gonzales, Store Manager in Mesa, Arizona are top tier. As a decades long, loyal Midas customer, I encourage potential customers to reach out to store manager Nate Gonzales on Alma School Road in Mesa, Arizona for their automotive maintenance/repair.I am a classic car enthusiast and have over the years owned a variety of vehicles including trucks, SUV's, sedans. Relied on the Midas professionals for forty-plus years in Mesa, Scottsdale, Tempe, Peoria, and Tucson, Arizona, San Diego, California and Salt Lake City, Utah.Mr. Nathan Gonzales and his team take great pride with vehicle and customer care. Each visit is greeted with that genuine touch, thorough diagnosis of the challenges associated, and a resolution in a timely manner. There are zero surprises with professonal and financial expectations. Nate ensures that clarity is provided from the moment the vehicle is dropped off at Midas, and during the pickup and departure process.Additionally I would like to regonize Mr. Anthony Melendez who is the Assistant Store Manager in Mesa, Arizona. Anthony displays consistent leadership as an assistant manager, and provides the essential professional courtesy that one expects from a reputable automotive company as Midas. Under the caring eye of Nathan Gonzales, Mr. Melendez has demonstrated his genuine appreciation for Midas customers and their vehicle maintenance and repair needs.Thank you Midas of Mesa, Arizona on Alma School Road. I do have a choice with automotive services. No regrets with choosing Mr. Nathan Gonzales' leadership and his dedicated team.NCCooperClassic Car Enthusiast and Business OwnerService: General repairs & maintenance
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September 2023 by Rob Lewis
Both Nate and Tony were friendly professional and concise with their explanations and knowledge. I will be coming here on regular basis I can recommend this shop with them spearheading their customer service. The guarantee on the work that they do is honored at all Midas shops, that is a big plus! They're comprehensive email checklist (including photographs) of my vehicles condition and needs was also impressive. Kudos all around.
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September 2023 by Rob L.
Nate and Tony were professional, friendly concise and knowlegeable. They perfomed a monsoon special (inspection, tire rotation, oil change, engine airfilter and wiper blades replaced) upon the inspection they emailed photographs and detailed inspection feedback. They verified my brakes were in serious need of replacement (I was aware that my brake pads needed replacing) I had them do the brake job, front and rear, they used ceramic pads and turned the roters. My car is smooth, quiet and stops on a dime, I will be bringing my vehicle here for regular and unscheduled services. + All performed service and repairs are gauranteed at all Midas shops, nice! Keep up the good work.
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August 2023 by Taal Taal
The worst experience. My car was working just right until they put hands on it. 15 minutes after I left the place, the car was overheating. Anthony told me he was coming to check it and then he was sending a tow. None of that happened because Nathan didn’t allowed him to do it. I don’t know why but I have my guesses. Don’t let them “fix” anything apart from what you need. They do not take responsibility for their mistakes. They also told me if I had any pieces missing because that had some spare at the shop??????The worst customer service.
